State Farm Reviews

Updated April 27, 2015
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Employee Reviews

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  1. Claims Associate-Contents

    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at State Farm full-time (More than a year)

    Pros

    Big company, once you are in, it can be for life, no layoffs that I´ve heard off

    Cons

    Pay is very low compared to other similar companies for similar jobs. The wage at starting positions is OK, but once you move up, you don´t get compensated for the additional responsibilites.

    Advice to Management

    Pay more to positions that are one step above entry level.

  2. Sales Team Member

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AGENT STAFF - TEAM MEMBER
    Current Employee - AGENT STAFF - TEAM MEMBER

    I have been working at State Farm full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    I like my co-workers. Normal 8:30 - 5:30 Mon-Fri hours.

    Cons

    Depending on the agent you work for your experience could be different. There is no real potential for growth, dead end job honestly, I have a co-worker who has been here almost 20 years and doesn't much to show for it

    Advice to Management

    Show more appreciation for your employees that litterally help build and keep your book of business of afloat

  3. ILR Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The work is very easy. Typical call center environment. Lots of feed back on your performance

    Cons

    The schedule changes often whether you like your shift or not. When the schedule change so does your manager and desk location.

    Advice to Management

    Up the pay and try to provide stability for your employees.

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  5. Claims Adjuster

    Current Employee - Claims Adjuster in Dallas, TX
    Current Employee - Claims Adjuster in Dallas, TX

    I have been working at State Farm

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits including a pension

    Cons

    None that I can think of

  6. Helpful (1)

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    State Farm is a great company to work for. Great benefits package and pension plan

    Cons

    Low salary but the money comes over time

  7. Costomer Service Assistance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at State Farm full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best company I ever worked for and definitely deliver a Remarkable service.

    Cons

    Nothing really, but trying to get back in to the company

  8. Helpful (1)

    Middle management don't care about employees. Promotion based on nepotism.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Bloomington, IL
    Former Employee - Analyst in Bloomington, IL

    I worked at State Farm full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Work itself and the coworkers nice. Insurance business very interesting

    Cons

    Failed the talent retention. No middle managment that could speak out for you due to the policy and procedures.

  9. Work/Life is not so balanced..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Auto Claim Representative
    Current Employee - Auto Claim Representative

    I have been working at State Farm full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Pay and benefits are good. Personal development is stressed and management/co-workers are very friendly. Relaxed dress code.

    Cons

    Mandatory overtime, which seriously diminishes work/life balance. Numbers seem more important than the people actually doing the work and there is a growing sense of "you're either with us or against us." There is also a strong feeling that whoever is making decisions currently is out of touch with the average employee.

    Advice to Management

    Stand up for your employees and defend our right to a strong work life balance. We are on the front lines of State Farm, and our performance will suffer if we are stretched too thin. Plus, we have families that would like to see us again.

  10. Great job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to work for

    Cons

    There are none State Farm is great

  11. Helpful (1)

    Fire Field Adjuster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Claim Adjuster in Tempe, AZ
    Former Employee - Property Claim Adjuster in Tempe, AZ

    I worked at State Farm

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    State Farm is a solid company and provides great training for the new employees. The company does provide good benefits including a pension plan.

    Cons

    The company is going through a lot of changes right now. There was little though given to the impact of the employees as a result of these changes. This has resulted in mandatory overtime for everyone. Promotions are based on who you are related to rather than job performance. Very regimented company.

    Advice to Management

    Manager's need to listen to the claim representatives handling the files. They also need to quit micromanaging the files. The adjusters are properly trained and understand what needs to get done.

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