State Farm

www.statefarm.com

State Farm Reviews

Updated January 29, 2015
Updated January 29, 2015
1,905 Reviews
3.5
1,905 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
State Farm Chairman and CEO Ed Rust Jr.
Ed Rust Jr.
1,053 Ratings

Review Highlights

Pros
  • Great work life balance and encouragement to continue insurance education (in 106 reviews)

  • Great training program, plenty of opportunities to advance and great benefits package (in 82 reviews)


Cons
  • As a side note - I had significant work / life balance issues as an agent (in 28 reviews)

  • No room for advancement with contract employees and lower pay with no benefits (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company but lacks benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AGENT STAFF - TEAM MEMBER in Chicago, IL
    Current Employee - AGENT STAFF - TEAM MEMBER in Chicago, IL

    I have been working at State Farm full-time (less than a year)

    Pros

    Commission scale is nice, a lot of incentives, company values employees and wants to keep them working for the company for years, will basically create a job for someone to keep them around.

    Cons

    No paid time off, no benefits, no over time pay, work a few Saturdays a month.

    Advice to ManagementAdvice

    Start offering benefits and discounts to employees....I mean this is an INSURANCE company.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Claims Adjuster for Bodily Injury

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm as a contractor (less than a year)

    Pros

    Salary and benefits are good

    Cons

    Changes to the system made jobs unstable

  3. 1 person found this helpful  

    Experience of a Life Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Underwriter in Richardson, TX
    Former Employee - Underwriter in Richardson, TX

    I worked at State Farm full-time (less than a year)

    Pros

    Good Place to work.
    Rounded in core values.
    People are always friendly.
    Plenty of people to learn from.

    Cons

    Very risk adverse company, (You are taught this in training day one, so it's hard at times to break out of the mold)
    Training was very intense and at times stressful and wasn't always uniform. One day you would hear that the process was one way and then once you learn a process it changed will in the middle of application process or something else. Or in training the trainers would confuse you because at times they were not sure what the answer was or how the process worked.
    Pay was not the best. Other Carriers for the same position paid more money.
    Favoritism was very obvious and at times you really never got to be yourself that would allow you to do the job because the company culture.

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
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  5. 1 person found this helpful  

    Current employee - major company restructure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Irving, TX
    Current Employee - Claims Adjuster in Irving, TX

    I have been working at State Farm full-time (more than 3 years)

    Pros

    Efficiency and unloading cost heavy locations. Lots of jobs in DFW.

    Cons

    Matrix are taking away from real claim handling. You cannot measure successful claim handling by amount of time on a phone call or how many claims closed each day.
    -
    Shift bidding and vac bidding takes away mgmt decisions and makes it feel like a call center. Job has changed a lot and losing a sense of pride working at the farm.

    Advice to ManagementAdvice

    Look into the claims to measure success.
    Take care of your experienced reps and expect more from new employees.

    Doesn't Recommend
    Positive Outlook
  6. 1 person found this helpful  

    Ever Changing

    Current Employee - Auto Claim Representative in Duluth, GA
    Current Employee - Auto Claim Representative in Duluth, GA

    I have been working at State Farm

    Pros

    Stability, promotes frommmmmmmmmmmmmmmmmmmmmm within,

    Cons

    Lower end of pay scale in relation to other insurance companies

    Recommends
    Negative Outlook
    Approves of CEO
  7.  

    Neverending work

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm

    Pros

    Meeting with Clients and building relationships. making sure that they have appropriate coverage for their financial needs.

    Cons

    Agent mentality, all about the dollar and how it affects their pocket. Never having proper training on some areas.

    Advice to ManagementAdvice

    Remember when you were in the bottom ranks.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Too much emphasis on new sales and not retention

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at State Farm

    Pros

    flexibilty in schedule
    paid for training and licensing

    Cons

    no work/life balance
    poor compensation
    new sales more important than exsisting client retention

    Doesn't Recommend
  9.  

    State Farm does not care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Adjuster in Tulsa, OK
    Current Employee - Claims Adjuster in Tulsa, OK

    I have been working at State Farm

    Pros

    co-workers are nice, helping consumers in there time of need.

    Cons

    morale is very low, currently no advancement. constantly changing protocol, Oklahoma location is drowning do to employees leaving over huge protocol change. Claim adjuster should get paid more just on the basis of what they have to put up with from consumers and employers. State Farm has a good neighbors policy but where is for your employees.....

    Advice to ManagementAdvice

    Top state farm people like the CEO needs to come to there Tulsa Oklahoma location and work as a Claim adjuster for a few days. then just maybe smarter/better decisions will be made for where your employees are concerned. The Tulsa Oklahoma location is drowning do to very poor decisions made by corporate in Illinois.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    State Farm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at State Farm

    Pros

    Okay benefits, resources to do your job.

    Cons

    No work/life balance, pay is not too competitive, and demanding hours.

    Advice to ManagementAdvice

    Appreciate your employees more.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Undecided

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claim Associate ILR in Atlanta, GA
    Current Employee - Claim Associate ILR in Atlanta, GA

    I have been working at State Farm

    Pros

    The Pros are:
    Room for growth
    A lot of tools to help master your job
    Managers that actually care

    Cons

    Cons:
    they do not pay well
    even with a promotion some only get a salary increase of 500 - 1000 a year
    benefits are EXPENSIVE

    Recommends
    Neutral Outlook
    Approves of CEO

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