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The pay was about what you would expect for your position. The regular (non-management) employees are decent people and tend to get along well.
Overall, I can't recommend StateTrust as an employer to anyone unless you really need work and have exhausted other possibilities. There really is no potential for advancement and the rules are arbitrary. A very stressful and uncomfortable environment.
Advice to Management
It really doesn't matter what advice they read, the owner/CEO will do whatever he feels like at the moment, regardless of merit or logic.