Statler Hotel

  www.statlerhotel.cornell.edu
  www.statlerhotel.cornell.edu

Statler Hotel Reviews

Updated October 14, 2014
Updated October 14, 2014
15 Reviews
4.0
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
CEO
0 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquets Server/Bartender in Ithaca, NY
    Current Employee - Banquets Server/Bartender in Ithaca, NY

    I have been working at Statler Hotel part-time (more than 3 years)

    Pros

    - management is kind, fun, and understanding
    - diverse staff
    - flexible hours
    - positive atmosphere
    - engaging work
    - tasty food

    Cons

    - unpredictable schedule
    - long hours
    - food waste
    - lack of sustainability
    - low wages

    Recommends
    Neutral Outlook
  2.  

    Statler hotel is a great place to get hospitality experience

    Former Employee - Student Employee in Ithaca, NY
    Former Employee - Student Employee in Ithaca, NY

    I worked at Statler Hotel part-time (more than an year)

    Pros

    A great place for you to get both front of house and back of house working experience in the hospitality industry as a student! Many students work here so you don't have to worry if you don't know much about working in a hotel: everyone understands you and is willing to help :)

    Cons

    If you don't want to do hotel/restaurant OPERATIONS in the future, it wouldn't be the best idea to spend 16 hours a week working at Statler. There are a lot more to explore as a college student other than in a hotel.

  3.  

    friendly, detail-oriented team of staff dedicated to providing excellent customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Ithaca, NY
    Current Employee - Server in Ithaca, NY

    I have been working at Statler Hotel full-time (more than an year)

    Pros

    feels like you're part of a big family, easy to make friends with co-workers, rob roles are not particularly demanding, free employee meals. very nice facilities and environments to work in.

    Cons

    long hours, weird shift times, work weekends. pay is not that great. management is difficult to talk to about issues or problems. managers seem to have a very short shelf life - they keep changing so its hard to keep track of who is who.

    Advice to ManagementAdvice

    be more open to receiving employee feedback

    Recommends
    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Good Experience Valeting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Valet in Ithaca, NY
    Former Employee - Valet in Ithaca, NY

    I worked at Statler Hotel part-time (less than an year)

    Pros

    Friendly management
    Great tip potential
    Great environment
    Fun vehicles to drive
    Generally a great place to work.

    Cons

    Immature student co-workers; they would call out on a regular basis, and were not put in check by management.
    Overly-long shifts

    Advice to ManagementAdvice

    Put the other students in check!

    Recommends
    Neutral Outlook
  6.  

    Stay for the co-workers but leave soon after because of management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bellman/Valet in Ithaca, NY
    Former Employee - Bellman/Valet in Ithaca, NY

    I worked at Statler Hotel part-time (less than an year)

    Pros

    Only have to work 2 shifts a week, usually co-workers are your fellow students, great for required work experience, bell stand tips are great in the fall, get to talk to prospective students and alumni

    Cons

    Management often promises promotions/chances for students to move up but does not act on them when agreed upon, takes advantage of students and doesn't give them the time they need for academics/other activities, doesn't always acknowledge requests for specific days/times off, expects students to just do as told and students are not always treated as equals in the workplace.

    Advice to ManagementAdvice

    Please don't make promises to students you don't expect to keep, treat your employees how you would like to be treated, be more respectful of student academic load, be more available to students to discuss work changes or scheduling and they might not ignore your call next time you need someone to cover...

    Doesn't Recommend
    Neutral Outlook
  7.  

    A great place to gain experience as a student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banquet Server
    Former Employee - Banquet Server

    I worked at Statler Hotel (less than an year)

    Pros

    They provide great hands on training and potential for increased responsibility. The hotel is also great with working with students around their school schedules, and provide opportunity for upward mobility.

    Cons

    The only major con is having to work on one of the major student holidays (Fall break, Graduation, slope day, or spring break). Another con is because of school schedules, many times shifts will be at night or on weekends.

    Recommends
    Neutral Outlook
  8.  

    Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banquet Server in Ithaca, NY
    Current Employee - Banquet Server in Ithaca, NY

    I have been working at Statler Hotel part-time (more than an year)

    Pros

    Great experience & exposure as a student, fabulous programs for development

    Cons

    Limited, management issues
    Needs systematic improvements

    Recommends
  9.  

    Decent experience, but low potential for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Ithaca, NY
    Former Employee - Anonymous Employee in Ithaca, NY

    I worked at Statler Hotel

    Pros

    Good place to pick up basic skills and learn about hotel operations.
    Many opportunities for rotational positions.
    Fairly flexible scheduling.

    Cons

    Disorganized management.
    Bureaucratic organizational design.
    Lack of dedicated training program.
    Weak interdepartmental communication and relationships.
    Managers rotate through quickly, so problems are often lost in transition.

  10. 1 person found this helpful  

    .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Ithaca, NY
    Current Employee - Anonymous Employee in Ithaca, NY

    I have been working at Statler Hotel

    Pros

    The Statler Hotel provides a great opportunity to work with a diverse group of people of all ages and backgrounds. Students, locals and transplants make up the workforce. Everyone has the opportunity to take classes at Cornell, making ongoing learning a definite advantage to working here. The Finger Lakes area is beautiful, even in the winter. Cornell truly cares about its workforce and strives to offer the best in salary and benefits.

    Cons

    It is hard to get in. Like most universities, Cornell and The Statler Hotel prefer to hire Cornellians. Even with the best of qualifications, it can be hard to break in. The Statler does not have the backing of a large chain or company and has to be very conscious of how money is spent. But, maybe that is a good thing.

    Recommends
  11.  

    Great place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Ithaca, NY
    Current Employee - Anonymous Employee in Ithaca, NY

    I have been working at Statler Hotel

    Pros

    The Statler Hotel is unique in the sense that it has a blend between students, temporary workers, and regular workers. This allows the students to learn more about operations, which is great for career development.

    Cons

    Some departments are unwilling to change operations for the benefit of the organization. Some staff members are also hard to work with.

    Advice to ManagementAdvice

    More performance appraisals should be conducted at the management level. Also, there needs to be more clear communication between management and line-level workers.

    Recommends

Work at Statler Hotel? Share Your Experiences

Statler Hotel

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.