Staybridge Suites

  www.ichotelsgroup.com
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Staybridge Suites Reviews

Updated July 17, 2014
Updated July 17, 2014
13 Reviews

3.1
13 Reviews
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Employee Reviews

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  1.  

    Fun atmosphere, Great Job for an Intern in college

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk  in  Okemos, MI
    Former Employee - Front Desk in Okemos, MI

    Pros

    You gain experience and can be involved in every sector of the hotel
    You will experience different situations to help you advance in the system
    Its fun if you make it fun with the employees
    The managing staff is very friendly and laid back and want you to enjoy your job

    Cons

    Sometimes you get thrown in horrible situations like being overbooked and the management does not assist you in any way to fix the problem. But I can say that it does evolve your problem solving skills

    Advice to ManagementAdvice

    Make the front desk agents life easier by ensuring that we can fix overbookings and not end up 3 guests over on a day that many hotels are sold out.

    Recommends
    Positive Outlook
  2.  

    Great Property to work for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent  in  Newark, DE
    Former Employee - Front Desk Agent in Newark, DE

    Pros

    I really enjoyed the working environment and guests most of the time. The Ops Manager was easy to talk to and seemed to be genuinely interested in the staff's best interest, as well as the housekeeping and engineering departments being great.

    Cons

    inconsistency with the scheduling, did not feel as though there was personal opportunity for growth in the company. After I started, I was informed that there were no health benefits which was one of the main motivators for taking this position.

    Advice to ManagementAdvice

    Consistency and follow through are the only things I would suggest that be improved. The GM is responsible for implementing a plan of action and seeing it all the way through and though she is very sweet and a good person, I felt like many plans of action just fell off after they were no longer new and exciting. I feel that more communication and follow through would be a great asset.

    Doesn't Recommend
    Neutral Outlook
  3.  

    So far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative  in  Herndon, VA
    Current Employee - Guest Service Representative in Herndon, VA

    Pros

    They let you be yourself!

    Cons

    Management is too inexperienced to be management

    Advice to ManagementAdvice

    Reach out to staff; it's ok to be sociable! You might learn something.

    Recommends
    Neutral Outlook
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  5.  

    Great company to work for, bad growth oppurtunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GSR  in  Eagan, MN
    Current Employee - GSR in Eagan, MN

    Pros

    Front desk staff is a fun job, great to get to know long term guests. Stress-free job, with decent pay for such low-skill work.

    Cons

    Bad hours, often understaffed, guests will get mad about things completely out of your control, but you still have to manage it without blowing your cool.

    Recommends
    Neutral Outlook
  6.  

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people both customers and Staff

    Cons

    Not enough room to grow

    Recommends
    Positive Outlook
  7.  

    New experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeping Manager  in  San Jose, CA
    Former Employee - Housekeeping Manager in San Jose, CA

    Pros

    Learn new things and more experience in hotels.

    Cons

    The upper management do not care about your opinion and ideas.

    Advice to ManagementAdvice

    Bo more humanitarian and think a little be more in lower position.

    Doesn't Recommend
  8.  

    Great people and Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor  in  Springfield, IL
    Current Employee - Night Auditor in Springfield, IL

    Pros

    Very friendly environment, very friendly staff, guests and extended stay so you get to know them pretty well!

    Cons

    the pay could be better for the amount of work

    Advice to ManagementAdvice

    Keep up with employee raises

    Recommends
    Neutral Outlook
  9. 1 person found this helpful  

    Run for your life people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Housekeeper  in  Kalamazoo, MI
    Former Employee - Executive Housekeeper in Kalamazoo, MI

    Pros

    Honestly I don't see any

    Cons

    They have found bed bugs twice in 3 weeks and I know why. They never really clean the rooms, rarely hear a vacuum, they strip the beds and the linens are washed and put right back on the beds. So linens are pilled and warn out. Just look under your beds, in back of the dresser and the corners under the lip of the toilets, black mold. The carpet is so worn out that its fraying everywhere. Was told all that is deep cleaning, NOT!

    Advice to ManagementAdvice

    wonder why the turnover rate is so high?

    Doesn't Recommend
    Negative Outlook
  10.  

    Too many chiefs for corporate managed hotels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    Pros

    Guests love the hotel
    IHG provides excellent training and education on how to do your job.

    Cons

    Unrealistic extended stay goals for Sales department - Goals needs to be by market/city not overall goal.
    IHG needs to focus on computer support and reduce software outages, being on hold for more than 15 minutes is is to long then when you finally reach someone, you end up getting transferred to department then another department.
    National account manager's are not helpful to local DOS support. You ask them a question and very rarely do they come back with a good answer.
    Verty Little money spent on advertsing brand - all up to the sales department.
    They promote the biggest tools in RDO positions. Instead of support or suggestions, they just find what is wrong with the hotel.

    Advice to ManagementAdvice

    Take some of the money spent used for Holiday Inn Express and promote Staybridge Suites and Candlewood suites.
    Spend some money on IT support.
    Eliminate the monthy reports, Read the weekly reports and there wouldn't be a need for a monthly report

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    "Beware Owners of Hotel conduct unethical practices"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management  in  Irving, TX
    Former Employee - Management in Irving, TX

    Pros

    Okay Breakfast and some rooms are kept clean

    Cons

    Very Poor upper management runs property into the ground. Treats employees unfairly and very low pay.

    Advice to ManagementAdvice

    Sell the hotel to a company that truly cares about quality and customer service for you are in the hospitality industry!

    Doesn't Recommend
    Negative Outlook

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