Staybridge Suites

www.ichotelsgroup.com

Staybridge Suites Reviews

Updated January 28, 2015
Updated January 28, 2015
15 Reviews
2.9
15 Reviews
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Employee Reviews

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  1.  

    Good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Guest RelATION in Markham, ON (Canada)
    Former Employee - Senior Guest RelATION in Markham, ON (Canada)

    I worked at Staybridge Suites full-time (more than 10 years)

    Pros

    Very friendly Management.Always communicate for everything

    Cons

    Very hard to get promoted because of small Management Team and

    Advice to ManagementAdvice

    Nothing really to say

    Recommends
    Positive Outlook
  2.  

    Great company to work for, bad growth oppurtunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GSR in Eagan, MN
    Current Employee - GSR in Eagan, MN

    I have been working at Staybridge Suites full-time (more than a year)

    Pros

    Front desk staff is a fun job, great to get to know long term guests. Stress-free job, with decent pay for such low-skill work.

    Cons

    Bad hours, often understaffed, guests will get mad about things completely out of your control, but you still have to manage it without blowing your cool.

    Recommends
    Neutral Outlook
  3.  

    Positive Experience at Front Desk

    Former Employee - Front Desk in Eatontown, NJ
    Former Employee - Front Desk in Eatontown, NJ

    I worked at Staybridge Suites

    Pros

    Very personable staff and customers- extended stay hotel so pretty much know all of the guests.
    Easy to learn a lot because smaller staff.

    Cons

    Demanding schedule as at any hotel- work lots of nights and weekends- be willing to do this.

    Recommends
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  5.  

    Fun atmosphere, Great Job for an Intern in college

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk in Okemos, MI
    Former Employee - Front Desk in Okemos, MI

    I worked at Staybridge Suites as an intern (more than a year)

    Pros

    You gain experience and can be involved in every sector of the hotel
    You will experience different situations to help you advance in the system
    Its fun if you make it fun with the employees
    The managing staff is very friendly and laid back and want you to enjoy your job

    Cons

    Sometimes you get thrown in horrible situations like being overbooked and the management does not assist you in any way to fix the problem. But I can say that it does evolve your problem solving skills

    Advice to ManagementAdvice

    Make the front desk agents life easier by ensuring that we can fix overbookings and not end up 3 guests over on a day that many hotels are sold out.

    Recommends
    Positive Outlook
  6.  

    Overall good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staybridge Suites full-time (more than a year)

    Pros

    The people both customers and Staff

    Cons

    Not enough room to grow

    Recommends
    Positive Outlook
  7.  

    Great people and Great place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Night Auditor in Springfield, IL
    Current Employee - Night Auditor in Springfield, IL

    I have been working at Staybridge Suites full-time (more than 3 years)

    Pros

    Very friendly environment, very friendly staff, guests and extended stay so you get to know them pretty well!

    Cons

    the pay could be better for the amount of work

    Advice to ManagementAdvice

    Keep up with employee raises

    Recommends
    Neutral Outlook
  8.  

    Great Property to work for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk Agent in Newark, DE
    Former Employee - Front Desk Agent in Newark, DE

    I worked at Staybridge Suites full-time (less than a year)

    Pros

    I really enjoyed the working environment and guests most of the time. The Ops Manager was easy to talk to and seemed to be genuinely interested in the staff's best interest, as well as the housekeeping and engineering departments being great.

    Cons

    inconsistency with the scheduling, did not feel as though there was personal opportunity for growth in the company. After I started, I was informed that there were no health benefits which was one of the main motivators for taking this position.

    Advice to ManagementAdvice

    Consistency and follow through are the only things I would suggest that be improved. The GM is responsible for implementing a plan of action and seeing it all the way through and though she is very sweet and a good person, I felt like many plans of action just fell off after they were no longer new and exciting. I feel that more communication and follow through would be a great asset.

    Doesn't Recommend
    Neutral Outlook
  9.  

    So far so good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Representative in Herndon, VA
    Current Employee - Guest Service Representative in Herndon, VA

    I have been working at Staybridge Suites full-time (more than a year)

    Pros

    They let you be yourself!

    Cons

    Management is too inexperienced to be management

    Advice to ManagementAdvice

    Reach out to staff; it's ok to be sociable! You might learn something.

    Recommends
    Neutral Outlook
  10.  

    Too many chiefs for corporate managed hotels

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Staybridge Suites full-time (more than 3 years)

    Pros

    Guests love the hotel
    IHG provides excellent training and education on how to do your job.

    Cons

    Unrealistic extended stay goals for Sales department - Goals needs to be by market/city not overall goal.
    IHG needs to focus on computer support and reduce software outages, being on hold for more than 15 minutes is is to long then when you finally reach someone, you end up getting transferred to department then another department.
    National account manager's are not helpful to local DOS support. You ask them a question and very rarely do they come back with a good answer.
    Verty Little money spent on advertsing brand - all up to the sales department.
    They promote the biggest tools in RDO positions. Instead of support or suggestions, they just find what is wrong with the hotel.

    Advice to ManagementAdvice

    Take some of the money spent used for Holiday Inn Express and promote Staybridge Suites and Candlewood suites.
    Spend some money on IT support.
    Eliminate the monthy reports, Read the weekly reports and there wouldn't be a need for a monthly report

    Doesn't Recommend
    Neutral Outlook
  11.  

    Fun but no future

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Staybridge Suites

    Pros

    Fun and friendly work atmosphere

    Cons

    limited opportunity for advancement, low pay

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