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I worked at Steak n Shake
Pros – Weekly Meetings at offsite locations
working with some nice people
Learning about the restaurant industry
Free meals for managers
learn how to deal with drama
Cons – Stress level of gigantic proportions
Impossible goals set by corporate
Absolutely no home life
open 24/7 makes for phone calls at home at all hours of the night
What can I say I have been a retail manager for over 25 years. I decided to try the restaurant industry as a new learning experience and as a change of pace.
What a huge mistake that was. I don't even know whre to begin. I was a GM for 1 year. It was a one year nightmare. While I had my store running 12 to 13 out of a possible 14 points every month, I hated every minute of it.
The lowest class customers imaginable, employees that had more personal issues than enough and managers that felt that there was no life outside of SNS'
Even on days off you were expected to be checking your numbers and calling your store. I couldn't sleep or eat because of the stress. Third shift was a nightmare. Could not find decent help and our reestaurant was very busy on third shift.
Losing out on great new people because of a small tatoos that was visible.
Assistant managers that are lazy and incompetent.
Could not do the job because you are asked to work busiest hours, so there was no time for an sort of logistical tasks to be completed , unless you did them from home. Restauraants should be kept clean, but when you are busy all the time there is no time to clean
In my honest opinion, I would rather be unemployed and homeless, than accept a managers position at SNS
By the way SNS needs to rethink their scare tactic of just be lucky to be employedI had a new job back in retail 3 days after leaving SNS, for the same money and 1000% less stress
Advice to Senior Management – Corporate need to realize that in order to properly run a business you must be given the appropriate tools. Those tools are people. Close restaurants at a reasonable hour' Even the stores that are busy. The stress level to run 24/7 is not worth the profit
No, I would not recommend this company to a friend
2010-11-25 10:02 PST
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