Steak n Shake

www.steaknshake.com
Employer Engaged

Steak n Shake Reviews

Updated March 5, 2015
Updated March 5, 2015
382 Reviews
2.4
382 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
218 Ratings

Review Highlights

Pros
  • Great co-workers, flexible schedule, nicely renovated offices (in 22 reviews)

  • Flexible schedule, nice employees, discounted food when on the clock, make good tips (in 8 reviews)


Cons
  • Managers work long hours and are more likely than not working more hours than they will be paid (in 25 reviews)

  • The back of the house staff works very hard for not much more than minimum wage, the hourly workers max out at 9 (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steak n Shake

    Pros

    The food was good but just overrall bad

    Cons

    Just horrible place for work

    Advice to ManagementAdvice

    Not really just sucked I hated it

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Productions worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steak n Shake

    Pros

    Good coworkers, free food, and high wages if you're a waiter. Everybody always has something to do. Average restaurant job. If you learn everything in the kitchen and service, you'll have a high chance to become manager.

    Cons

    Gets too busy sometimes (like any restaurant), managers are inconsistent with their rules, ridiculous uniform that you have to buy with the exception of the bow and apron, really a slap in the face... Bad hours too.

    Advice to ManagementAdvice

    We're not slaves, at least show concern to us employees instead of constantly rushing us, and not even telling us to go to break, offering us food, or even approachable...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Overall good experience - lots of managers able to help you adapt to job function

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steak n Shake

    Pros

    Good experience working on the go

    Cons

    Working Fast Food, Caked with grease after work

    Advice to ManagementAdvice

    Treat employees with respect and your company will thrive

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    This company is a awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steak n Shake

    Pros

    The money is okay during the day. The regulars tip good.

    Cons

    Third shifts are terrible with all the drunks that come in and don't tip.
    They keep workers who have attitude problems and want to be overbearing.

    Advice to ManagementAdvice

    Fire people who make the other employees miserable.

  6.  

    A great place to work and so fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Tampa, FL
    Current Employee - Server in Tampa, FL

    I have been working at Steak n Shake full-time (more than a year)

    Pros

    Awesome people to be around. I love all of my regular customers. The pay is good and so are the benefits. They work with me on my hours and I'm glad to work here

    Cons

    No cons for me I love my job here

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Server: Pros and Cons

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Server in Portage, IN
    Current Employee - Food Server in Portage, IN

    I have been working at Steak n Shake

    Pros

    You leave with money in your pocket everyday and you don't have to split them with no one

    Cons

    Management is poor, the stress level is always above what it should be, you rely mainly on tips to pay bills

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Easy going company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steak n Shake

    Pros

    Laid back work environment, work-life balance

    Cons

    Lack of Communication, short deadlines

  9.  

    It's a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Naperville, IL
    Current Employee - Server in Naperville, IL

    I have been working at Steak n Shake

    Pros

    Nice customers, pretty good Co workers, a lot of hours if your willing to sacrifice your personal life.

    Cons

    Management is never on the same page, promotions to people that don't deserve it.,?

    Advice to ManagementAdvice

    Get on the same thing age with other managers and employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Worked for this company several times over 20 years, wont be going back.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Tampa, FL
    Former Employee - General Manager in Tampa, FL

    I worked at Steak n Shake

    Pros

    The pros are all for the quests and shareholders. They have expanded the menu and the prices are lower now than ten years ago. Top line sales are way up, but whats bought down to the bottom line is on the decline.

    Cons

    How do you hold the line on pricing for ten years and stay a-float? Easy! You work the management and crews to death, you cut all the hourlys down to part-time and take away their benefits, and slash your maintenance repair budgets and let your units fall into a dirty state of dis-repair. Its sad to see the decline of their once clean and efficient units. But oh well as my DM told me" you don't have to be clean or perfectly maintained to sell a burger". Its that type of culture that led to my resignation.

    Advice to ManagementAdvice

    Instead of using your mission statement as a decorative wall hanging actually strive to achieve its goals. It really says it all.

    Neutral Outlook
    Disapproves of CEO
  11.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server
    Current Employee - Server

    I have been working at Steak n Shake

    Pros

    Amazing money. Flexible hours. Big sections. Ability to customize your customers experience....You do not have to recite long annoying introductions. Quick table turnover. Ability to move up in the company....quickly. Extreme multitasking.

    Cons

    Takes over your life. Most stressful serving job ever. LARGE employee and manager turnover. Sidework can take forever. Shift usually lasts longer than scheduled. This place never closes...even for weather emergencies.

    Advice to ManagementAdvice

    Respect your good employees more.

    Recommends
    Neutral Outlook

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