Steak n Shake

  www.steaknshake.com
  www.steaknshake.com

Steak n Shake Reviews

Updated October 15, 2014
Updated October 15, 2014
326 Reviews
2.3
326 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
193 Ratings

Review Highlights

Pros
  • Great co-workers, flexible schedule, nicely renovated offices (in 22 reviews)

  • Flexible schedule, nice employees, discounted food when on the clock, make good tips (in 8 reviews)


Cons
  • Managers work long hours and are more likely than not working more hours than they will be paid (in 24 reviews)

  • The back of the house staff works very hard for not much more than minimum wage, the hourly workers max out at 9 (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I love it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Server in Biloxi, MS
    Current Employee - Cashier/Server in Biloxi, MS

    I have been working at Steak n Shake full-time (less than an year)

    Pros

    Very flexible schedule, close to home, paying for school, meeting new people, fair manager, customers are nice and friendly. Never a dull moment, Love the people I work with

    Cons

    With it being a new store the tips aren't that great right now, but im sure they will pick up soon. Sometimes we get the occasional drunk due to being in the Casino.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I love Steak n Shake...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Steak n Shake as a contractor (more than 3 years)

    Pros

    The Crew and the customers... very family oriented

    Cons

    Server attitudes; too much drama sometimes... all about the tips... not about the service... too busy fixing their hair... on the phone.. texting

    Advice to ManagementAdvice

    Don't allow employees to treat each other rudely.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Grill Cook

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steak n Shake

    Pros

    Easy,fast,job, location, good co workers

    Cons

    low pay, need advancements, need a raise

    Advice to ManagementAdvice

    upgrade your pay from 7.25 for grill cook

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Great atmosphere, flexible hours, perfect first job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Woodhaven, MI
    Current Employee - Server in Woodhaven, MI

    I have been working at Steak n Shake part-time (more than 5 years)

    Pros

    Great company to work for, positive environment, proper training.
    Hours flexible around school scheudle.
    Open 24 hours
    Great opportunities for advancement

    Cons

    Majority of income depends on tips. Pay could be very inconsistant from month to month. Menu and job procedures change frequently.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great first job for teenagers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Fort Wayne, IN
    Former Employee - Server in Fort Wayne, IN

    I worked at Steak n Shake full-time (more than 5 years)

    Pros

    $$$, flexible schedule, coworkers, food

    Cons

    Uniform, A lot of extra little jobs

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Restaurant Manager in Tampa, FL
    Current Employee - Restaurant Manager in Tampa, FL

    I have been working at Steak n Shake

    Pros

    Full benefits on day 1. I got the salary I asked for. I have a 5 day work week and If I pick up any extra shifts I get paid for those days on top of my salary. Bonus is easily achievable. Im very pleased to be working there!

    Cons

    Insurance is ok but could be better. I have great hourly employees who have poor benefits and absolutely no raises in pay regardless of tenure.

    Recommends
    Approves of CEO
  8.  

    Great advancement opportunity and a decently run company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Service Trainer in Columbus, OH
    Current Employee - Service Trainer in Columbus, OH

    I have been working at Steak n Shake

    Pros

    Easy to advance to management.
    In the right stores you can make big bonuses and get strong recognition.
    Keeping your current stuff is important, turnover is relatively low compared to most places.
    Most employees have a strong relationship within the store.
    Management and employees work together well.
    Managers ACTUALLY work!
    They are VERY understanding when it comes to time off and medical issues.

    Cons

    Sometimes you can be really slow and not make much money as a server at all.
    Certain managers that transfer can create problems when they try to change things.
    If you suck at what you do you get black booked instead of helped.
    On drive thru you truly don't make enough.
    Sometimes as a manager you work ungodly hours and make not nearly enough.

    Advice to ManagementAdvice

    Offer Managers bigger salaries and keep the incentives you have for your employees. They have become great with the point system and bonus system for regular employees.

    Recommends
    Approves of CEO
  9.  

    Very good Start in UnitedStates

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steak n Shake full-time

    Pros

    Help to improve you management skills

    Cons

    affect on Your personal life

    Approves of CEO
  10.  

    Great staff, the ones that pull their own weight!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steak n Shake

    Pros

    Friendly business, good customers, lunch and dinner time rushes are the best money making times!

    Cons

    Servers that serve and do not take care of any behind the scene work. Cleaning up spills, taking dishes back or even busing their own tables!

    Advice to ManagementAdvice

    Work on cleaninless

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Restaurant managers had zero experience in a high volume setting.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Prep Cook in Florence, KY
    Current Employee - Prep Cook in Florence, KY

    I have been working at Steak n Shake full-time (less than an year)

    Pros

    Flexible hours, worked with good people, with the volume of restaurants the growth potential was there

    Cons

    Restaurant managers had zero experience in a high volume setting. The low-wages attracted fellow employees with minimal to no experience

    Advice to ManagementAdvice

    Make promotions merit based, not tenure based.

    Recommends
    Neutral Outlook
    No opinion of CEO

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