Steak n Shake

  www.steaknshake.com
  www.steaknshake.com
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Steak n Shake Reviews

Updated September 14, 2014
Updated September 14, 2014
314 Reviews
2.4
314 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
188 Ratings

Review Highlights

Pros
  • great career starter, lots of room to move up, and work around a flexible schedule (in 20 reviews)

  • Flexible schedule, nice employees, discounted food when on the clock, make good tips (in 8 reviews)


Cons
  • Long long hours No personal life what so ever (in 22 reviews)

  • The back of the house staff works very hard for not much more than minimum wage, the hourly workers max out at 9 (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Plenty of Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steak n Shake full-time

    Pros

    Very many area locations, so there is a lot of room for growth. If you are a great Leader, you can get to the GM level quickly. It's only up to YOU.

    Cons

    Challenging, 24 hours, ever changing menu and very fast paced.

  2.  

    FIne as a high school job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Bolingbrook, IL
    Current Employee - Server in Bolingbrook, IL

    I have been working at Steak n Shake part-time for more than a year

    Pros

    I got to keep all tips and had pretty decent scheduling. Culture is nice assuming you are friends with everyone.

    Cons

    So much disorganization and favoritism. Way too many inappropriate relations and interactions between managers and employees. The district management is horrible. I was constantly doing way more than I supposed to be doing and always had to cross over into other areas to get stuff done.

    Advice to ManagementAdvice

    Be professional.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great Food, upper management is just about worthless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee
    Current Employee - Manager Trainee

    I have been working at Steak n Shake

    Pros

    Has great food and vision for the company. Willing to work around your schedule. Most of the workers and customers are great. The training program in this company for both management and employees is the best I have seen in food service.

    Cons

    To worried about drive thru times, that causes the inside guest to have to wait longer than they should because they take food that was cooked for the inside and send it out the drive thru. company is very short on management but not to worried about filling them, it took them 2 1/2 months to due 1 interview and start my training after they said they were interested in me moving up to management. Also company doesn't want to pay for your experience, so they can't keep the better managers. Pay across the board is 15 to 20 percent below average for fast food.

    Advice to ManagementAdvice

    Management above store level do what you say you are going to do. Try and take care of your personnel they are the ones making the company money and giving you a job. Adjust the third shift operations.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Not so good

    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steak n Shake for more than a year

    Pros

    Decent friendships, nice regulars uh

    Cons

    No chance for promotion, no benefits, bad pay

    Doesn't Recommend
    Positive Outlook
  6.  

    Fast-paced and exact

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Preparation Worker
    Former Employee - Food Preparation Worker

    I worked at Steak n Shake part-time for more than a year

    Pros

    Valuable experience working in a team.
    Detail oriented

    Cons

    Stress-filled environment
    Some workers cynical about others work ethics

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    There is nothing good to say, work you to death and have no benefits to working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steak n Shake part-time

    Pros

    The friendships I made were okay, but a lot of people there grind your gears.

    Cons

    No benefits
    Percentage off food was insufficient
    Promoting wasn't very fair

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    The worst employment experience ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Training Store General Manager  in  Tampa, FL
    Current Employee - Training Store General Manager in Tampa, FL

    I have been working at Steak n Shake full-time for more than 5 years

    Pros

    Paycheck, insurance, hmmmm,,,, im not homeless?? Not sure what to say here

    Cons

    Too many to list! Hate to say I ever worked there! Constant coupons inflate the crowds to unmanageable proportions! Hourly associates get nothing- all the money is spent on "paper marketing and tv ads" So many conference calls you have no time to manage your store- CEO is a total nut job, Aggressive upper management- they threaten, demean, and demoralize, I can not even describe how crazy these people are!

    Advice to ManagementAdvice

    Give the company to people who care about people! the way you run you treat people is disgusting!

    Doesn't Recommend
    Negative Outlook
  9.  

    New to the company. The management training program is excellent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Indianapolis, IN
    Current Employee - Manager in Indianapolis, IN

    I have been working at Steak n Shake full-time for less than a year

    Pros

    The environment everyday is positive and there is always something to do.

    Cons

    When understaffed it is very rough.

    Advice to ManagementAdvice

    Make sure to be aware of what is going on in every store.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    I worked at Steak n Shake

    Pros

    Friendly management at Cypress location. Ability to work harder to earn more, vice versa. Easy.

    Cons

    It's a fast food restaurant, so grease, some lame customers, etc. The fast food experience.

  11. 1 person found this helpful  

    Alot of work on 3rd shift but not alot of pay. no 3rd shift premium.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Third Shift Lead  in  Fort Wayne, IN
    Current Employee - Third Shift Lead in Fort Wayne, IN

    I have been working at Steak n Shake full-time for more than a year

    Pros

    Can move up quick in company. Nice friendly people to work with most of the time.

    Cons

    to much work for not enough pay. Being 3rd shift lead there's many of night i'm alone running drive thru, grill, fryers, both dressing tables, shakes, all while having to cleaning ever last thing in the back, do the dishes, filter the fryers, brick the grills, clean up after the past shift, make sure all breakfast is set up, sweep under everything. deck scrub the floors, a lot of times I'm finding myself making bottles cause I'm all out, i also have to deice the dt's that havn't been touched all day. if i dont do all of this i get yelled at and all im making is 8.75 thats slave work if you ask me!!!

    Advice to ManagementAdvice

    Stop treating 3rd shift so poorly, we do everything in the back on our own with no one else there to help. the only things i dont do often is serve but ive had to do it before.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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