Steak n Shake Reviews

Updated March 17, 2015
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Employee Reviews

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  1. 1 person found this helpful

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook in Los Angeles, CA
    Current Employee - Cook in Los Angeles, CA

    I have been working at Steak n Shake

    Pros

    Free Food
    On The Job training

    Cons

    long hours
    low pay
    not much room for advancement

    Advice to ManagementAdvice

    train train train

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. Company trying to evolve but has very few strong managers creating poor working conditions with no improvement.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Steak n Shake full-time (less than a year)

    Pros

    Excellent bonus system if you turn around a struggling location.

    Cons

    Little depth in management. Only a few strong managers with little time to develop new or existing people. High manager turnover. Only 4 or 5 managers allowed while running 24 hour operations.

    Advice to ManagementAdvice

    Add at least one manager per store. If you do not get out of the whole you will never become the company that you could be.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 2 people found this helpful

    Great training Management needs to manage not the staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waitress in Cincinnati, OH
    Former Employee - Waitress in Cincinnati, OH

    I worked at Steak n Shake part-time (less than a year)

    Pros

    They had excellent benefits and great training programs (books).

    Cons

    Waitresses run things instead of management. If the cooks are not happy with you they are vindictive. A majority of the staff does not work as a team and it brings everyone down.

    Advice to ManagementAdvice

    Manage and get rid of the negative influences!

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  5. Don't do it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fountain Operator in Atlanta, GA
    Current Employee - Fountain Operator in Atlanta, GA

    I have been working at Steak n Shake part-time (less than a year)

    Pros

    Easy to get hired, servers make great money. That's it.

    Cons

    Just don't do it, the stress isn't worth it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful

    Cheap prices, cheap pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Biloxi, MS
    Former Employee - Restaurant Manager in Biloxi, MS

    I worked at Steak n Shake full-time (less than a year)

    Pros

    Training program, cross training in any section, with growth opportunity if working for a corporate store. The mission and vision is great, but at store level management cares solely on getting impossible bonuses.

    Cons

    Hours, wage, physically demanding, poor communication and bonus structure. Working for a corporate store you will not get paid the national average. It is a fast food restaurant with servers, do not expect anything more than what you would get at McDonald's. Workers are required to work multiple stations at a low wage (minimum for associate level, and 8/9 for hourly management). No overtime is allowed, and to prevent having to provide insurance, workers cannot get over 28 hours. Management is more concerned with getting impossible bonuses, if salaried kiss your life good bye.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful

    Unreasonable!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Woodstock, GA
    Current Employee - Server in Woodstock, GA

    I have been working at Steak n Shake part-time (more than a year)

    Pros

    Great coworkers for the most part, public interaction.

    Cons

    Keeps your work week at or under 28 hours to keep from paying for benefits, management refuses to terminate employees that create huge burdens on co-workers(i.e. excessive call outs and having to leave early constantly), managers overlook when employees come in high or reeking of alcohol.

    Advice to ManagementAdvice

    Better screening of potential candidates, and you might actually want to remember without your servers and production your stores don't run, if they don't run, there is no money.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Concord, NC
    Former Employee - Server in Concord, NC

    I worked at Steak n Shake part-time (less than a year)

    Pros

    Tips could be good, depending on where your tables are.

    Cons

    Poor management
    Rude customers
    Overworked
    Poor pay (most of the time)

    Advice to ManagementAdvice

    Stop overworking your managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    My work experience started good and then started going downhill, until I was depressed to have to go to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Drive-Thru/Team Member
    Current Employee - Drive-Thru/Team Member

    I have been working at Steak n Shake part-time

    Pros

    The good things about working here was there was good co-workers

    Cons

    The bad things about working here include food, hygiene, products used in food, and managers.

    Advice to ManagementAdvice

    Get better managers and up the sanitary of products and work place.

    Doesn't Recommend
    Neutral Outlook
  10. 1 person found this helpful

    I loved working for this company, they gave me wonderful opportunies to grow in the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Assistant Manager in Douglasville, GA
    Former Employee - Server/Assistant Manager in Douglasville, GA

    I worked at Steak n Shake

    Pros

    Get skills in teamwork, opprtunities in career growth.

    Cons

    The midnight shift was something that was to overwhelming.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful

    I worked for SnS for 27 yrs. The past 10 yrs was not an enjoyable experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant Manager in Largo, FL
    Former Employee - Restaurant Manager in Largo, FL

    I worked at Steak n Shake

    Pros

    Opportunities to advance was there

    Cons

    Bonus is near impossible to achieve.
    Mgrs end up working stations rather than manage.
    To run the labor budgeted each shift is run totally understaffed.
    District manager was very egotistical.
    Open 24 hrs so night manager would often have to stay 4 hrs more since 3rd shift employees don't show up.
    I can list like 20 more cons.

    Advice to ManagementAdvice

    The standards set are near impossible to achieve. There's so much stress put on management & employees that it's not worth it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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