Glassdoor is your free inside look at Steelcase reviews and ratings in Grand Rapids, MI — including employee satisfaction and approval rating for Steelcase CEO James P. Hackett. All 32 reviews posted anonymously by Steelcase employees.
78% of the CEO
James P. Hackett
I have been working at Steelcase as an intern for less than a year
Pros – Everyone is extremely friendly and helpful, work environment is comfortable, relaxed, and fun
Cons – bureaucracy can be overwhelming at times, high competition for internal jobs
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-15 16:29 PDT
I have been working at Steelcase full-time for more than 10 years
Pros – Good pay for interesting work, not a lot of long hours, great discounts on modern, high-quality furniture. The culture varies depending on the group you're in, but is positive overall.
The company trusts its employees, and allows us to take risks. Not micro-managing, definitely a sense of empowerment and responsibility.
Generous vacation policy for salaried. Great facilities, sometimes even living in the ideas we sell.
Lots of different areas of business you can work in, a big enough company to get real-world experience at a 'big' company that's actually small enough to navigate. Plenty of talented people around to network with, learn from, and listen to.
Managers have been fair and responsive. I've received fair pay increases and have seen my responsibilities grow, at least within my job title.
Despite some flaws, I like it here overall.
Cons – Difficult 'modernizing' has been code for decreasing pay, headcount, and benefits; offshoring manufacturing and closing local plants; replacing experienced employees with low-paid temps. It's been bad for the vibe, and some of the ways they've done it have been held up in academic circles as examples of what not to do (such as the lay-offs in early 2000s.) Saying 'every company does that' doesn't make it suck any less, the erosion of what used to be a better place for employees and for the community.
What used to be 'attract and retain the best talent' is more like 'attract and retain good enough talent', including senior leadership. It's been $3B a year, year in and year out, since the 1980s.
No defined management training programs, and the few to no positions to land in are usually held by lifers. Nobody recruiting obvious talent within, you have to play the game and hope for the best with no guarantees. Nepotism and cronyism rampant. Have no idea how some of these people landed 'there'. Some middle managers run their own little kingdoms with little to answer for.
Declining incentive to work here for a long career, as retirement benefits no longer exist (you and your 401k are on your own), retirement contributions come and go, bonus is a moving target designed to never exceed ~10%, and vacation never increases again once you reach the 5-year mark. Come for the facilities, pay, and culture, stay for the...?
Advice to Senior Management – Give us a management training program, or at least a roadmap to follow that will actually lead somewhere. If I get an MBA, will Steelcase leverage it? Or pay me more? Or have a place for me to land? Or is there no incentive to develop, unless I plan on leaving?
Yes, I would recommend this company to a friend
2013-04-23 14:42 PDT
I worked at Steelcase full-time for more than 8 years
Pros – - Management is generally very fair to employees, most despicable directors and managers that were there have been weeded out.
- Good communication from admin. to employees
- Very pro-family oriented, lots of flexability in schedules for family needs in most cases
Cons – - Frustrating to see the waste sometimes (in people, time and materials) and not be able to do anything about it
- Its a big company and the wheels mostly move pretty slowly
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-18 04:04 PDT
I have been working at Steelcase full-time for more than 8 years
Pros – -Inspires employees to take ownership in company well- being, team environment
- state of the art computer systems and training
- many training opportunities, company paid
- most people are great to work with
- flexible for those with family issues
- excellent working conditions
Cons – Some get promoted based on relationships or friendships rather than ability which does not help the company at all
Yes, I would recommend this company to a friend
2013-04-12 04:01 PDT
I have been working at Steelcase as an intern for more than a year
Pros – Friendly employees, supportive managers, interesting assignments, nice office environments to work in, pays well, many learning opportunities, opportunities to switch departments if you would like
Cons – Sometimes people can be set in their ways/processes
Advice to Senior Management – Keep hiring interns, and then hire them on full time! We put in a lot of work to get to know the products, processes, people etc and so it is disappointing if there aren't jobs open after we graduate!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-29 14:53 PDT
I worked at Steelcase as an intern for less than a year
Pros – As an intern I contributed by working on real projects that contributed to the success of my team and organization. I never ran errands or got coffee for anyone, instead I worked on research and analytical assignments to enhance our presence in the market.
Pay, time off, flexibility, global company
Cons – Limited amount of hours available during school, no exact contract end date, limited interaction with my superiors.
Yes, I would recommend this company to a friend
2013-03-13 07:04 PDT
I have been working at Steelcase full-time for less than a year
Pros – Well, they have a great reputation and make good products. That should be reason enough for me to consider it.
Cons – If you don't like snow, then Grand Rapids, MI is not the place for you, but there are other locations world wide.
Advice to Senior Management – none
2013-02-12 12:42 PST
I have been working at Steelcase full-time for more than 10 years
Pros – A company with strong values and a focus on delighting customers. Employees and management are bright and hard working, yet still care about eachother and the community. Strong focus on cultivating internal talent. Opportunities for promotion will come if you're good at your job.
Cons – Can be a bit "clicky" sometimes. Networking is usually important for new career opportunities and promotions. This isn't really a con though as many companies work this way.
Advice to Senior Management – None.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-02-04 09:54 PST
I have been working at Steelcase full-time for more than a year
Pros – exposure to global brands, travel, experience of a global community
Cons – slow to move, location wish teh head quarters were in chicago!
Advice to Senior Management – reduce complexities
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-16 13:30 PST
I have been working at Steelcase full-time for less than a year
Pros – Global communications, exposure to working with strategic accounts, trustworthy team members, working mobile
Cons – Limited creativity within a constrained brand
Advice to Senior Management – Keep doing what you're doing!
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-01-14 11:36 PST
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No thanks – I'll just look around