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Stefanini TechTeam Reviews

Updated Jul 20, 2014

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2.5 46 reviews

40% Approve of the CEO

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Antonio Moreira

(20 ratings)

41% of employees recommend this company to a friend
46 Employee Reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    IT Technician

    Anonymous Employee (Former Employee)

    ProsGood people to work for. Knowledgeable staff. Easy to communicate with management.

    ConsHard to move around within the company unless you are living in the location of opportunity.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

     

    Terrible company

    Team Leader (Former Employee) Southfield, MI

    ProsThey'll hire you if you need an entry level job. You can get ITIL and Six Sigma certifications, even if they are given only so that the company can say they have xx people with them. Pretty sure there are only a handful who truly understand any of it and can put it into practice though.

    ConsTraining for your job at any level is a joke. At the TL level, I'm guessing turnover in two years had been about 60%. The Executive management never turns over, so there were no new ideas and the culture was stale. The leadership have absolutely no idea how outside companies and the workforce have evolved. They are stuck in their processes from 1995. You're lucky if they even acknowledge you with a simple nod when passing. They offer the lowest pay scales and no one is rewarded for good work. There is zero incentive to do anything above average. Expect quality issues on every desk because of the turnover. The atmosphere in Southfield was depressing. Even the break room is sad - a few tables and a tv. No windows. The carpet was disgustingly dirty. The chairs are from 1985. Communication is done through gossip - most of which usually turns out to be correct. Stand in the smoking area and you'll be shocked at what people know. They tried to infuse a culture change with Fish! Philosophy - basically ideas for making it fun to work there. That fizzled quickly and it became a junk newsletter email. The executives didn't participate or seem to support it much. It was all talk.

    Advice to Senior ManagementReplace the executives who have been there for 10+ years. You need new ideas. How about a training program? What are you doing to make people feel part of the company? Create a bonus plan - and not some chintzy crap that would be expected. I'm talking $100+ (agents) to $500+ (Ops and TLs) quarterly. Invest in your employees.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Joke

    Technical Support Agent (Current Employee) Southfield, MI

    ProsDecent place to start for those starting out in IT. For anybody who has no experice, the colleagues work with you to expand your knowledge base.

    ConsPay, simply pay. There is a special kind of inept for people who believe that paying the very people who keeps your business flowing far below national average, then make them jump through hoops for raises, if they decide to give them.

    Advice to Senior ManagementUnderstand how to compensate your workers or install a revolving door.

    Yes, I would recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Disapproves of CEO

    1 person found this helpful  

    Fired Before HD was moved to Phililipines

    Senior IT Tech (Former Employee) Southfield, MI

    ProsAn almost Steady Job with a few benefits.

    ConsThis place is hell. Punished for thinking out of the box, health issues, and doing the right thing. It was a great company before HR took over. Health Care degraded. Good people fired for stupid reasons. It is a good starter job for the first time worker who wants to see how management totally mismanages. You won't advance or see a pay raise after the first 5 years. Heart attack on the job is an HR write-up. The building is filthy and the air bad. Rats and when the vents spewed dirt, handi wipes were handed out. The equipment is shoddy and you are punished if you have tech problems to access their systems. Before the GSS division was transferred to the Phililipines half the techs were fired so they didn't have to pay unemployment. Techs Team Leaders quit in droves. Clients quit a lot.

    Advice to Senior ManagementSend this company to Brazil or hopefully it will sink to the 11th level of hell.
    Get new management and fire HR

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great place to put on a resume

    IT Technician (Current Employee) Southfield, MI

    ProsThe people here are amazing to work with. They have an open door policy so it's easy to talk to management about things. Most projects are lenient about schedules, they cater very well to school schedules.

    ConsThe pay is on the low end of the pay scale.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Entry-level IT opportunity that fizzles out quickly

    Helpdesk Technician (Current Employee) Davenport, IA

    ProsIt's a step in the right direction for someone looking for an entry-level IT job. You can receive exposure to a diverse number of applications, providing some useful job experience. There are decent benefits (IF you can get them approved). They provide a comfortable office environment with free coffee.

    ConsDon't expect your IT skills to matter in this company. You will actually get farther in this company by NOT working hard and 'passing the buck' to the next guy who's willing to do the work. You may get the occasional fake praise for your hard work, but in the end, the person who comes in late everyday and slacks off is the one who will keep their job. It's all about the ability to charm your supervisors and pass the popularity contest because, after all, they are insecure and know nothing about IT. Turnover is high, particularly with management. There is no consistency as to how procedures are done, how knowledge is disseminated, how training is done, who does what and what their job titles are, how benefits are administered, etc. Don't expect long-term employment as they have been outsourcing jobs overseas. They are, after all, an IT outsourcing company. There is always tension in the air and a strong sense of distrust amongst co-workers, which leads to a very stressful and depressing experience.

    Advice to Senior ManagementStop running the place like it's a popularity contest.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great Management, low salary, and no opportunities.

    Deskside Technician (Current Employee) Pittsburgh, PA

    ProsExcellent communication skills by Management. There are a few exceptional hard working team members.

    ConsLow salary and no advancement opportunities.

    Advice to Senior ManagementNo advice as the client controls the opportunities and we are contractors. Management does not have much control of the cons

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Anonymous

    Anonymous Employee (Current Employee)

    ProsVery flexible with hours. Medocrity is celebrated here.

    ConsHR runs the show. Senior management won't stand up to them. This is the first time I have ever heard of a revenue driven business being run by HR. The CFO and CEO seems to have no say in anything at this company. They will never succeed in the US with this model. They do not reward for doing a good job, no bonuses, no club awards, nothing. There is absolutely no incentive to succeed.

    Advice to Senior ManagementNeed to re-organize corporate HR. More senior level VPs, CFO, and the CEO need to stick up for the people, not HR. In most all companies, HR supports the business, this company the business supports HR. The company will never grow in the US with this model.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Pretty good

    Deskside Technician (Current Employee) Horicon, WI

    Pros-lots of vacation
    -flexible schedules and they work with you

    Cons-pay isnt the greatest
    -dental isnt that great

    Advice to Senior ManagementPay people better!

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Service Technician

    Service Desk Technician (Former Employee) Southfield, MI

    ProsFlexible schedule, free coffee, and no direct supervision

    ConsLow pay with no advancement

    No, I would not recommend this company to a friend

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