Stella & Dot Reviews

Updated April 23, 2015
68 reviews filtered by
  • Any Location
  • Any Job Title
3.1
68 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Jessica Herrin
45 Ratings

Pros
  • You have the flexibility to work from home and make as much or little money as you like (in 4 reviews)

  • Compensation and benefits are generous (and free jewelry/accessories from time to time) (in 3 reviews)

Cons
  • Most departments are understaffed thus there really is no work/life balance (in 3 reviews)

  • I am not sure that Home Office is honest with Stylists about the overall return rate (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. jewlery made cheap and too expensive people don

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - Independent Stylist in New Woodstock, NY
    Former Freelancer - Independent Stylist in New Woodstock, NY

    I worked at Stella & Dot (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    trips, incentives, blah blah blah

    Cons

    sorority sister like feel. everything too expensive made cheaply in china and breaks. people think its too expensive all there stuff. clutch that can be over the shoulder you have to buy the chain separately really thats ridiculous. its all rah rah rah. you make commission and then they want you to use it to buy more samples for your kit to display.

    Advice to Management

    get a life celebrities wearing your junk is not enough to make people want to buy what they can get at macy's

  2. Stella and Dot is an amazing place for very smart and hard working people without an ego

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in San Bruno, CA
    Current Employee - Manager in San Bruno, CA

    I have been working at Stella & Dot full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Incredible talent, amazing mission, phenomenal product, growing like crazy

    Cons

    The location of the home office, and due to the fast growth there are some areas that are understaffed

    Advice to Management

    Have an office people can be proud to work in, we need the perks of a mid size successful company to continue to keep people and recruit. Continue to grow people from within as much as possible, and start to staff ahead of growth

  3. Helpful (1)

    You Might Get Lucky If You Know a Ton Of People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Independent Stylist in Fresno, CA
    Current Freelancer - Independent Stylist in Fresno, CA

    I have been working at Stella & Dot (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Love the product line, at least most of it!!! Love wearing their products.

    Cons

    Not sure the high prices to consumers is going to work for the stylist. But I'm hopeful.

    Advice to Management

    Give more help to stylists by offering hostesses better incentives to host a party.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    Worst experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Bruno, CA
    Former Employee - Anonymous Employee in San Bruno, CA

    I worked at Stella & Dot full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I learned what I don't want to find in a company

    Cons

    So much turnover, theres no way to get a solid footing within the company. If you're not in the "club," you'll never get the time of day from the management. Drink the kool-aid or move on.

    Advice to Management

    Try and care about your employees and give them solid direction instead of contradicting feedback and last minute impossible changes.

  6. Helpful (2)

    Great as a Hobby Job but the higher levels, not at all!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Freelancer - Anonymous Freelancer
    Former Freelancer - Anonymous Freelancer

    I worked at Stella & Dot

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Delightful jewelry and working with other women is great. The designs are the best in its category. The customer service department is the best in the business. But once you get up past the Star Stylist Level the entire game changes. They say you are an "Independent Stylist" but make you sign an addendum that essentially gives up all of your rights as an independent. You have to follow their rules or they reserve the right to terminate you at any time. So you CAN make money, but you are no longer very independent.

    Cons

    There are plenty!
    -Ridiculous rules, changing the positive things into negatives with no announcements but rather, 'posting it in the lounge'.
    -Continuous launches with at least 40 pieces per launch which essentially keeps your 'stylists' as 'customers' but making them buy more and more.
    -CEO tries to keep an outward appearance of positivity and will never essentially address the problems by admitting any fault. She plows ahead and belittles people. She is like an abusive spouse.
    -Essentially it's a hobby business, nothing more. Don't waste time building for very long - shouldn't stay in for more than 18 months or you are wasting time.

    Advice to Management

    Your Stylist Relations Department needs some serious overhauling. Their methods and form of communication is sub par at best. Your sneaky ways of updating addendum's without making stylists re-sign is also a way to keep the upper hand.

  7. Great place to work if you're young!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stella & Dot

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The people there are all wonderful. Very friendly and outgoing. Fun work atmosphere and lots of events to keep workers motivated! Predominately female, which is a nice change of pace.

    Cons

    There seemed to be some tension among the management, but it wasn't enough to lower the score I gave. There is also some psychological pressure to become a seller, but it's easy enough to ignore if you're not interested.

    Advice to Management

    Interact with employees more and get rid of office politics. But overall great job.

  8. Independent Stylist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Freelancer - Associate Stylist in Chicago, IL
    Current Freelancer - Associate Stylist in Chicago, IL

    I have been working at Stella & Dot (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility when you want to work. Great discounts, even free product. Don't have to pay extra for business supplies even if you minimally sell. Great way to earn extra spending money.

    Cons

    There is a bit of pressure to contribute to your team's group volume, especially if your upline is trying to promote, so some lose perspective of your reasons for joining (i.e. hobbist vs. career). Some stylists (who you encounter at events, meetings, etc.) are not very professional.

    Advice to Management

    Streamline information, there seem to always be upgrades (which is great!), but keeping changes straight can be a challenge.

  9. Helpful (1)

    Appearance and Reality - two very different things.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Stylist
    Current Employee - Senior Stylist

    I have been working at Stella & Dot

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexible hours, chief jewelry designer is outstanding, products are on trend

    Cons

    - For the amount of work/time put in - little return. It take a lot more time than head office thinks to book trunk shows, keep up with changes, keep displays current, etc. effective hourly rate is much lower than what is marketed. That's the reality. Unless you are a Star stylist or above you will not make a good income.
    - A lot of smoke and mirrors. CEO claims that the company is about celebrating women and entrepreneurs but this applies only if you agree 100% with everything they say - if you've drank the Koolaid. Voicing opinions that are different from what CEO thinks is very quickly suppressed, squashed out, deleted and eliminated - even to the point of being bullied. True business problems are spun by head office and CEO to try and make us think there isn't a problem, instead of taking ownership, explaining it, solving it - they just try list all the pros and tell you to basically shut up and be happy for all the good things. Be positive, focus on the good things and sweep all the problems and negative things under the rug. The smart ones can see through all the smoke and mirrors.
    - products - line changes too often, hard for part-time stylists to keep up with display and be profitable. A plot of products are way over-priced. Many equally quality products out there (ie. Scarves, earrings in particular) making them hard to sell. Customers always complaining about it.
    - everytime we turn around the comp plan is being changed and they are taking something away - although via the smoke and mirrors they try to spin it like it will be better for us. Not.
    - promotions and incentives are really for a small group (stars and above). Programs like Glam Getaway are not even close to being achievable for a part-time stylists. It's actually very un-motivating. There are no incentives, rewards for the Lead to Senior stylists which is the bulk of the stylists out there. The part-timer is ignored.
    - lack of transparency - it feels like they use marketing scams on their own stylists. Encourage us to promote flash sales and do all the dirty work and then at the same time lower our commission rate on those very same items and somehow spin it to try and make us think this is for the better for us in the long run. It's borderline laughable. Promote the heck out of something and then retire it a few months later and then pretend they didn't have plans to retire it.
    - stylist meetings are a joke. If you are not a top seller or not on someone's team, you are nothing. Unwelcomed and ignored.
    - stylists earn zero commission or volume on hostess orders. All profits go straight to CEO pocket while we do all the work. Much time is spent on the hostess and their corresponding order - yet we earn nothing.
    - the smart ones realize that the stylists are the companies biggest customer. No commissions are paid out so all profits go straight to CEO pocket.
    - inventory management is terrible - products are always running out of stock with very long back-order dates. Leads to disappointed customers that we have to deal with on the front-line. Sales and commissions are often lost because of this this.
    - told to spend time on high value activities, yet inventory issues and constant product change-overs create more work for stylists.
    - in-house Stylist community forum is a joke and that is why no one is really using it. Canned head office responses, links to to tell it somewhere else, posts are marked as solved yet the original question was never really answered, posts that "appear" negative to head office are deleted or closed off so no one else can comment. It's ridiculous. What happened to freedom of speech. Suppression. All business have problems - but head office and CEO are threatened by anyone who has the courage to speak up and who thinks differently than they do.

    Advice to Management

    - Quit micro-managing
    - Let voices be heard - the cult mentality to eliminate and delete and control every word is suppressing women!
    - keep items in the line for longer periods of time
    - stylists should earn qualifying volume and commission on hostess orders that pay out of pocket for half off items
    - incentives, rewards specifically targeted to Lead - Senior stylists
    - if you are going to keep changing the product line so quickly, stylists need to be able to earn more free credit to keep up - the $500 for $99 sample program doesn't go far enough. It is also very limiting if returns are required and forces stylists to make multiple orders which is insane (one to use coupon, one to use hostess credits, and one for 50% off sampling). Paying shipping 3 times.

  10. Helpful (1)

    Fees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Stella & Dot

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I love a lot that the company has.

    Cons

    Feel some piece's could have been made better. Training for new stylist should be more actively involved. Feel so lost reading all the rules and how to run a business. Have so many questions.

    Advice to Management

    In the metal made I feel the quality for lasting longer could be improved. Some of the line needs work to make more sturdy. And a lot of the pieces that are detachable break the post off earrings.

  11. Helpful (6)

    Not what its all chalked up to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Independent Stylist
    Former Employee - Independent Stylist

    I worked at Stella & Dot

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great opportunity for flexibility and personal growth. Good job for stay at home mom.

    Cons

    Lots of paperwork, not very good communication from headquarters, substandard product with lots of returns and disappointed customers. Not worth all the time involved for little return

    Advice to Management

    Need Better training for stylists. Product needs longer shelf life and catalogues should carry items longer. Too much purchasing of samples necessary that leaves the stylist with a very small bottom line of profit.

Work at Stella & Dot? Share Your Experiences

Stella & Dot

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.