Step-By-Step

  www.stepbystepusa.com
  www.stepbystepusa.com

Step-By-Step Reviews

Updated October 6, 2014
Updated October 6, 2014
8 Reviews
3.6
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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James Bobeck
3 Ratings

Employee Reviews

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  1.  

    Awesome company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Therapeutic Support Staff in Wilkes-Barre, PA
    Former Employee - Therapeutic Support Staff in Wilkes-Barre, PA

    I worked at Step-By-Step part-time (more than 3 years)

    Pros

    loved working with these people, the place was always upbeat, I always had help and support with my clients, and truly enjoyed the experience

    Cons

    I would have loved to have been paid more, as I know some competing agencies have a higher salary scale, but this was in fact very minor to me

    Advice to ManagementAdvice

    Continue to truly care for the clients and their families.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    pretty good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Step-By-Step full-time

    Pros

    provides training needed to employees

    Cons

    would be nice to have more flexible hours

    Advice to ManagementAdvice

    remember you are working with people

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    It could be a great place to work if the pay rate was fair.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialized Support Staff
    Former Employee - Specialized Support Staff

    I worked at Step-By-Step full-time (more than 5 years)

    Pros

    I loved working with the consumers and learned a lot in the 7 years I worked there. My supervisor and ASD were great at the Tunkhannock site and my co workers were terrific.

    Cons

    After 7.5 years, I only made .74 more than a new hire. The pay rate is very unfair. People with a bachelor degree in any field get a .50 bump up but my Associates degree in Human Services got no bump in pay. I was told it was a minimum requirement but that was not true because most of my co workers had no degree at all.

    Advice to ManagementAdvice

    Keep the pay rate fair. Show appreciation for employees who have been there for a long time. Direct care can be difficult.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    Meaningful job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Direct Care in Scranton, PA
    Current Employee - Direct Care in Scranton, PA

    I have been working at Step-By-Step full-time (more than 5 years)

    Pros

    Great company to work for. They care about their clients & employees.

    Cons

    Pay could be better. Working holidays & weekends.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good company that believes in what it does.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Step-By-Step

    Pros

    Good Management, very ethical company

    Cons

    No changes in pay. Limited room for advancement.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Long-term employee who's advanced through the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Wilkes-Barre, PA
    Current Employee - Anonymous Employee in Wilkes-Barre, PA

    I have been working at Step-By-Step full-time (more than 8 years)

    Pros

    Advancement opportunity for motivated employees. Caring and understanding senior management. Rewarding atmosphere. Competative pay for the field. Fiscally aware and maintains employee workforce despite state/federal budget cuts.

    Cons

    Non-profit leaves agency and employees vulnerable to state/federal budget cuts, resulting in less than desireable health benefits, limited opportunity to work overtime, infrequent raises/bonuses/incentives.

    Advice to ManagementAdvice

    I truly believe Step By Step's senior management values their employees for all of the hard work they do. It is a difficult position to be in when the state slashes the funding stream, forcing an agency to make tough decisions. Employees value monetary incentives more than anything. If there was any way to increase the frequency of bonuses/incentives/raises, this would skyrocket employee morale and result in higher retention/less turnover.

    Recommends
    Positive Outlook
  8.  

    I like my job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Tss in Wilkes Barre, PA
    Current Employee - Tss in Wilkes Barre, PA

    I have been working at Step-By-Step

    Pros

    flexible hours and days. good starting rate. great training provided. pay for your mileage and trainings provided. fun atmosphere to work at.

    Cons

    The hours can vary dur=e to client call offs and school closures/dismissals, u do not get paid for these missed hrs. summer time ur hrs will be reduced greatly.

    Advice to ManagementAdvice

    offer bonuses to employees and stock options. do more for employees and employee morale, get togethers and special awards to workers.

    Recommends
  9. 1 person found this helpful  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Teacher in Brooklyn Park, MN
    Current Employee - Assistant Teacher in Brooklyn Park, MN

    I have been working at Step-By-Step

    Pros

    Teach children new things, weekends off

    Cons

    Low pay, No benefits, limited advancement

    Doesn't Recommend

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