Step-By-Step Reviews

Updated August 3, 2015
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3.5
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James Bobeck
5 Ratings

12 Employee Reviews

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  1. Great Company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapeutic Staff Support in Pocono Lake, PA
    Former Employee - Therapeutic Staff Support in Pocono Lake, PA
    Recommends
    Neutral Outlook

    I worked at Step-By-Step part-time (More than a year)

    Pros

    They are always there and understanding. Training program is awesome especially if you are switching fields. Always helpful.

    Cons

    The travel at times became too much. Sometimes paper work would change without notice.

    Advice to Management

    Keep doing what you are doing. I would make sure protocol is always followed for every employee.


  2. RPW

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Representative Program Worker
    Former Employee - Representative Program Worker
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Step-By-Step full-time (More than 3 years)

    Pros

    Loved working with the consumers! The consumers know a genuine worker when they meet one, which helps make life and your job easier. The job itself was nice and laid back so long as you did what you had to do. I guess it also depends on which group home that you are placed at. I worked at about a total of 6 different group homes within the 3 years I was with them. I was sad to leave that job, but it was time for me to use my my college degree.

    Cons

    Some staff were really lazy which means they leave their workload on you. Staff itself could have been better.

    Advice to Management

    Hopefully the pay will be better down the line for those who have been there for years.


  3. Substitute teacher

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Substitute Teacher in Bronx, NY
    Former Employee - Substitute Teacher in Bronx, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Step-By-Step (Less than a year)

    Pros

    I love working with children

    Cons

    My health prevented me from continuing on with the employer.


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  5. employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Support Staff Supervisor
    Current Employee - Direct Support Staff Supervisor
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Step-By-Step full-time

    Pros

    It's a diverse work culture. We assist the clients we serve in gaining the knowledge and skills to become active participants in the community.

    Cons

    Due to being a nonprofit organization and funding being limited pay increases are slim to none.


  6. pretty good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Step-By-Step full-time

    Pros

    provides training needed to employees

    Cons

    would be nice to have more flexible hours

    Advice to Management

    remember you are working with people


  7. It could be a great place to work if the pay rate was fair.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Specialized Support Staff
    Former Employee - Specialized Support Staff
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Step-By-Step full-time (More than 5 years)

    Pros

    I loved working with the consumers and learned a lot in the 7 years I worked there. My supervisor and ASD were great at the Tunkhannock site and my co workers were terrific.

    Cons

    After 7.5 years, I only made .74 more than a new hire. The pay rate is very unfair. People with a bachelor degree in any field get a .50 bump up but my Associates degree in Human Services got no bump in pay. I was told it was a minimum requirement but that was not true because most of my co workers had no degree at all.

    Advice to Management

    Keep the pay rate fair. Show appreciation for employees who have been there for a long time. Direct care can be difficult.


  8. Awesome company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapeutic Support Staff in Wilkes-Barre, PA
    Former Employee - Therapeutic Support Staff in Wilkes-Barre, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Step-By-Step part-time (More than 3 years)

    Pros

    loved working with these people, the place was always upbeat, I always had help and support with my clients, and truly enjoyed the experience

    Cons

    I would have loved to have been paid more, as I know some competing agencies have a higher salary scale, but this was in fact very minor to me

    Advice to Management

    Continue to truly care for the clients and their families.


  9. Meaningful job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Direct Care in Scranton, PA
    Current Employee - Direct Care in Scranton, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Step-By-Step full-time (More than 5 years)

    Pros

    Great company to work for. They care about their clients & employees.

    Cons

    Pay could be better. Working holidays & weekends.

    Advice to Management

    Keep up the good work!


  10. Good company that believes in what it does.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good Management, very ethical company

    Cons

    No changes in pay. Limited room for advancement.


  11. Long-term employee who's advanced through the company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilkes-Barre, PA
    Current Employee - Anonymous Employee in Wilkes-Barre, PA
    Recommends
    Positive Outlook

    I have been working at Step-By-Step full-time (More than 8 years)

    Pros

    Advancement opportunity for motivated employees. Caring and understanding senior management. Rewarding atmosphere. Competative pay for the field. Fiscally aware and maintains employee workforce despite state/federal budget cuts.

    Cons

    Non-profit leaves agency and employees vulnerable to state/federal budget cuts, resulting in less than desireable health benefits, limited opportunity to work overtime, infrequent raises/bonuses/incentives.

    Advice to Management

    I truly believe Step By Step's senior management values their employees for all of the hard work they do. It is a difficult position to be in when the state slashes the funding stream, forcing an agency to make tough decisions. Employees value monetary incentives more than anything. If there was any way to increase the frequency of bonuses/incentives/raises, this would skyrocket employee morale and result in higher retention/less turnover.



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