Stericycle Reviews

Updated September 17, 2014
Updated September 17, 2014
122 Reviews
2.3
122 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Charles A. Alutto
38 Ratings

Review Highlights

Pros
  • Benefits, pay is good, but think about what you have to do to get it (in 7 reviews)

  • Freedom to be creative and present solutions to problems; genuine commitment from top leadership; great benefits (in 6 reviews)


Cons
  • I never got the feeling that upper management valued their employees (in 8 reviews)

  • A lot of customer service issues are caused by this; people from hospitals who have bills near (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Our people are our most valuable resource (not really).

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stericycle full-time for more than 3 years

    Pros

    pay is good, relaxed atmosphere

    Cons

    unethical practices, treat people as they're expendable

    Advice to ManagementAdvice

    make decisions based on sound business principles not politics or whatever else

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    A lot of Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Expert  in  Chicago, IL
    Current Employee - Customer Service Expert in Chicago, IL

    I have been working at Stericycle part-time for less than a year

    Pros

    the job itself is not complicated. Flexible hours.

    Cons

    The pay is low compared to market standards.

    Advice to ManagementAdvice

    Increase pay.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Great place to work at.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Stericycle full-time for more than 10 years

    Pros

    advancement is available to all.

    Cons

    Complex place to work at times.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    There's no place like home

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Stericycle full-time for more than a year

    Pros

    Freedom to be creative and present solutions to problems; genuine commitment from top leadership; great benefits

    Cons

    Unequipped managers; Try and fix later approach is distracting and demotivating; a lot of manage by fear to achieve top leadership expectation

    Advice to ManagementAdvice

    Be reflective and conscientious when making changes; set the tone for the expected management style

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great company with great vision for the future!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Portland, ME
    Current Employee - Anonymous Employee in Portland, ME

    I have been working at Stericycle full-time for more than a year

    Pros

    Fantastic vision for diversification! Leaders are focused on branching out into different markets to provide many different products to customer base. A group that is truly aligning itself for the future! Focused on core values and employee education.

    Cons

    Communication within the company is at times lacking.

    Advice to ManagementAdvice

    Keep doing what you're doing! You're building something great and I am honored to be along for the journey!

    Positive Outlook
    Approves of CEO
  7.  

    Sharps Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stericycle for more than 3 years

    Pros

    Steady work, inside, dry, warm. Lot of exercise.

    Cons

    Lacking in management experience, and HR quality. They will not stand behind their techs.

    Advice to ManagementAdvice

    Quit hiring your 'friends'...grow a pair.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sharps Technician  in  Hampton, VA
    Current Employee - Sharps Technician in Hampton, VA

    I have been working at Stericycle part-time for more than a year

    Pros

    Many awesome benefits (shoe allowance, paid holidays for PT employees, etc), supervisory staff easy to talk to

    Cons

    Sometimes the company can be a bit.. Scattered. But since you are a contract employee, you simply have to grow up and figure things out for yourself.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Overall it was pleasant. But hard at times as well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hospital Service Supervisor
    Former Employee - Hospital Service Supervisor

    I worked at Stericycle full-time for more than 5 years

    Pros

    Pay was good, Flex time, Company car, cell phone, Benefits. All the Fringe benefits were pretty good. We worked hard and we played hard.

    Cons

    Upper management support, Leadership development, a change in culture was needed but not everyone supported that notion. I worked my butt off for no recognition on a job well done.

    Advice to ManagementAdvice

    When you see obvious leaders and visionary people please do not waste them or feel threaten they will only make you look better in the long run.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    1st Year Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Regulatory Associate  in  Indianapolis, IN
    Current Employee - Quality Regulatory Associate in Indianapolis, IN

    I have been working at Stericycle full-time for less than a year

    Pros

    I love the team dynamics and the companies emphasis on "One Team One Goal." A very cohesive culture.

    Cons

    The work life balance is not great. There is hardly any difference in being a salaried employee as to hourly.

    Advice to ManagementAdvice

    Make an effort to focus on the work being completed rather than the time. There is no benefit to your salaried employees working to be more efficient if you are nit picking about every minute spent. It makes employees slow down to make the work last all day instead of being innovative and motivated to do better work in a better time frame. I've seen teams of Stericycle employees work diligently to accommodate clients and help their team mates. They love what they do. Don't stifle that with micromanaging.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Well, at least it's indoors!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sharps Service Specialist
    Current Employee - Sharps Service Specialist

    I have been working at Stericycle full-time

    Pros

    Do you enjoy collecting/packaging bio-medical waste, with little supervision, but dozens of people willing to tell you how to do your job? Then, has Stericycle got a job for you! As a Sharps Service Specialist, you can run the risk of acquiring a debilitating, life-altering illness (AIDS, Hepatitis, MRSA, C-Diff, the list goes on & on!) through needle-sticks, touching, or just plain breathing! Sound like the job for you? Don't forget beginning some days at 2 or 3AM, low-pay(considering what your doing), hours of walking, and the possibilty of pushing a 500-lb cart to a dock area!
    There is very little oversight, so most on-site employees will abuse this privilege to "stick it to the company". Ways in which this is accomplished? Well, since you are tracked by "Field Force Manager", most will pull up to a job site, and sit for an hour (or 2). While they could be inside, tending to their job, instead, they collect hours of unworked pay. Some just "do a drive-by", and drive by the site, since it will appear they've been at their site on Field Force Manager. Another tactic is to get to the job site at 2 or 3a, then sleep for a couple hours, while on the clock, before actually starting at 4 or 5a. Also, it's common for Sharps Service Professionals to get paid for 8 hours, while only actually working 3 or 4 hours.
    Some locations are actually appreciative of the role your providing, by not making them collect/package the bio-medical ("SHARPS") containers.

    Cons

    During the interview process, of course, you're told the company hires from within. This isn't the case. They're not actually looking for potential, or perceived competency in a role, but who will be dumb enough to take the offered low pay. The hours of supervisors can range from 3a-8p, receiving calls throughout that time-frame, while also responsible for covering sick/vacationing employees, participating in conference calls, doing payroll, performance reviews, hiring/firing, etc.
    The politics involved in receiving a promotion are professionally prohibitive. Generally, managers have their favorites (and their whipping boys). If you happen to be an unfortunate of one of the whipping boys, your chances at advancement are either zero, or none.
    They offer great benefits, but only if you're a salaried, professional employee. Hourly employees are unable to save anything, let alone participate in 401k, and other offered investment opportunities.

    Advice to ManagementAdvice

    You get what you pay for. You want a competent supervisor/manager? Then hire a person who actually has experience w/payroll, performance reviews, the ability to actually LEAD. If you hire someone without any experience, place them into a supervisory roll ("sink or swim"), 9 times out of 10, that person will sink, ESPECIALLY give little or no training is offered.

    The oversight of managers, by upper/senior management is laughable. How about actually holding middle-manager's feet to the fire when metrics/performance goals aren't being met.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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