Stericycle

  www.stericycle.com
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Stericycle Reviews

Updated Jul 30, 2014

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All Employees Current Employees Only

2.6 114 reviews

62% Approve of the CEO

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Charles A. Alutto

(32 ratings)

37% of employees recommend this company to a friend

Review Highlights

Pros
  • Benefits, pay is good, but think about what you have to do to get it (in 7 reviews)

  • Freedom to be creative and present solutions to problems; genuine commitment from top leadership; great benefits (in 6 reviews)


Cons
  • I never got the feeling that upper management valued their employees (in 8 reviews)

  • A lot of customer service issues are caused by this; people from hospitals who have bills near (in 7 reviews)

More Highlights
114 Employee Reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Sharps Specialist

    Anonymous Employee (Former Employee)

    ProsSteady work, inside, dry, warm. Lot of exercise.

    ConsLacking in management experience, and HR quality. They will not stand behind their techs.

    Advice to Senior ManagementQuit hiring your 'friends'...grow a pair.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • No Opinion of CEO

    2 people found this helpful  

    Well, at least it's indoors!

    Sharps Service Specialist (Current Employee)

    ProsDo you enjoy collecting/packaging bio-medical waste, with little supervision, but dozens of people willing to tell you how to do your job? Then, has Stericycle got a job for you! As a Sharps Service Specialist, you can run the risk of acquiring a debilitating, life-altering illness (AIDS, Hepatitis, MRSA, C-Diff, the list goes on & on!) through needle-sticks, touching, or just plain breathing! Sound like the job for you? Don't forget beginning some days at 2 or 3AM, low-pay(considering what your doing), hours of walking, and the possibilty of pushing a 500-lb cart to a dock area!
    There is very little oversight, so most on-site employees will abuse this privilege to "stick it to the company". Ways in which this is accomplished? Well, since you are tracked by "Field Force Manager", most will pull up to a job site, and sit for an hour (or 2). While they could be inside, tending to their job, instead, they collect hours of unworked pay. Some just "do a drive-by", and drive by the site, since it will appear they've been at their site on Field Force Manager. Another tactic is to get to the job site at 2 or 3a, then sleep for a couple hours, while on the clock, before actually starting at 4 or 5a. Also, it's common for Sharps Service Professionals to get paid for 8 hours, while only actually working 3 or 4 hours.
    Some locations are actually appreciative of the role your providing, by not making them collect/package the bio-medical ("SHARPS") containers.

    ConsDuring the interview process, of course, you're told the company hires from within. This isn't the case. They're not actually looking for potential, or perceived competency in a role, but who will be dumb enough to take the offered low pay. The hours of supervisors can range from 3a-8p, receiving calls throughout that time-frame, while also responsible for covering sick/vacationing employees, participating in conference calls, doing payroll, performance reviews, hiring/firing, etc.
    The politics involved in receiving a promotion are professionally prohibitive. Generally, managers have their favorites (and their whipping boys). If you happen to be an unfortunate of one of the whipping boys, your chances at advancement are either zero, or none.
    They offer great benefits, but only if you're a salaried, professional employee. Hourly employees are unable to save anything, let alone participate in 401k, and other offered investment opportunities.

    Advice to Senior ManagementYou get what you pay for. You want a competent supervisor/manager? Then hire a person who actually has experience w/payroll, performance reviews, the ability to actually LEAD. If you hire someone without any experience, place them into a supervisory roll ("sink or swim"), 9 times out of 10, that person will sink, ESPECIALLY give little or no training is offered.

    The oversight of managers, by upper/senior management is laughable. How about actually holding middle-manager's feet to the fire when metrics/performance goals aren't being met.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    2 people found this helpful  

    Not what it seems

    Customer Service Representative (Current Employee) New York, NY

    ProsExtra hours to pick up (while it lasts )

    ConsPoor management. Choose not to address what's right in front if them. Supervisors who pretend to work ... Great at acting busy

    Advice to Senior ManagementReplace management & hire those who can actually manage. Stop with favoritism we all see it. Rules don't apply to all Treat employees more than just a number Years of dedication should mean something Many have stop caring & only here for a paycheck

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    3 people found this helpful  

    Not worth the headache

    Sharps Technician (Current Employee) Boston, MA

    ProsSome okay co-workers, somewhat decent pay, hospital connections and waste knowledge/education.

    ConsTerrible management, slow reimbursement, no advancement opportunities and HR doesn't want to approve you to go to school.

    Seriously, this company will use you for all your worth them chew you up and spit you to the curb. They don't really believe in the one team one goal crap and when they say they do, they're bold face lying. I've had a great and horrible management but in the overall, there are only a few hard-working supervisors out there and most of them are worthless.

    Advice to Senior ManagementWhen you see a great worker, don't let their supervisor throw them under the bus for what their personal short-comings are. Don't just take upper management's word for it, do REAL investigations.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

    1 person found this helpful  

    How Stericycle really is!

    Inside Sales Representative (Current Employee) Northbrook, IL

    ProsGreat company culture and the people you work with are excellent.

    ConsThere is limited upward mobility within the cmpany. The is a good paycheck with you are content with being just a sales rep.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • No Opinion of CEO

    1 person found this helpful  

    Answering service could use a little more professionalism.

    Agent (Current Employee) Cincinnati, OH

    ProsCan advance somewhat quickly if management would get their act together.

    Cons(No way to list and still remain professional)

    Advice to Senior ManagementSomeone needs to report human resources to human resources

    • Culture & Values
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    • Career Opportunities
    • Disapproves of CEO

    3 people found this helpful  

    Politics - alive and well!

    Anonymous Employee (Former Employee) Northbrook, IL

    ProsHad a great boss for awhile. I was able to choose and manage my own staff.

    ConsPolitics rule - a VP who was disruptive and demeaning was finally demoted only to be restored with the new executive staff! Meanwhile they eliminated those who had come forward as whistle blowers. HR was run by non-HR staff and if you brought up issues, you were sure to be walked out the door shortly. Many managers and line staff were blamed when numbers not met. Then there were the Customer Service Reps who delivered "implied" sales contracts to unsuspecting small customers - I think they were even fined for this deceptive business practice. Totally lacking ethics but they have the market cornered and can do what they want.

    Advice to Senior ManagementThe board needs to step in and clean house.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • Approves of CEO

    1 person found this helpful  

    Great benefits

    Prefer Not to Say (Former Employee) Cincinnati, OH

    ProsPublically owned company - Room for advancement

    ConsBusiness is business - have a backup plan

    Advice to Senior ManagementNo advice - Only opinions

    Yes, I would recommend this company to a friend

    • Culture & Values
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    1 person found this helpful  

    Alot of work for the money.

    Field Waste Tech (Current Employee)

    ProsSteady work, good benifits and its better than unemployment.

    ConsLow pay for the work being done. You are expect to be good at Driving, Computers, Hazardous materials, Customer service ....... But are paid less than some driving jobs.

    Advice to Senior ManagementYour drivers do alot more than just drive, yet you pay them a low driving wage.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    They have quite a bit of work to do

    Anonymous Employee (Former Employee)

    ProsPay, benefits, co-workers, fairly flexible with schedule

    ConsNo true leadership, too many HR and payroll mistakes for a company of this size

    Advice to Senior ManagementI worked in the Communication Solutions division and there is no clear direction of who is in charge at this company. Someone swoops in one week to set the rules and then someone else comes in the following week and changes everything.

    In addition, the upper management has admitted that they're losing clients like crazy and it's no shock. All I ever heard was how much they care about the client but that never proved to be true.

    The fact that Stericycle even entered into the call center industry is a joke in itself. They have no idea what they're doing. Stick to medical waste!

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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