Sterling Autobody
2.0 of 5 7 reviews
www.sterlingautobody.com Natick, MA 150 to 499 Employees

Sterling Autobody Reviews

Updated Jan 20, 2014

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2.0 7 reviews

                             

0% Approve of the CEO

Sterling Autobody President Nick Notte

Nick Notte

(1 ratings)

29% of employees recommend this company to a friend
7 Employee Reviews
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    My experience at Sterling

    Area Director (Former Employee)

    ProsSome of the best looking stores when viewed from the curb or client perspective appearance, from the client perspective. Although a more consistent brand "look" can be worked upon. Reasonably well maintained facilities.

    ConsBlindsided downsizing / restructuring occurs with absolutely no warning. Micromanagers there do not accept / understand their existence. There has to be a better way.

    Advice to Senior ManagementLearn to work better WITH others that help you satisfy the client base, that ultimately provides you YOUR paychceck, as well. Stop looking at those that at the repair facilities as mere "expenses" that are to be managed by constant squeezing despite mounting expectations for profit.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    poor management, upper and lower,,manyunhappy employees

    Anonymous Employee (Former Employee)

    Prosgood benifits,good pay,good equiptment,,but low moral

    Consi believe most managers that manage there stores,,and upper management have never held a spray gun,,or have never done bodywork,

    Advice to Senior Managementreturn your phone calls ,talk to employees,ask about there concerns on a one to one basis,,you would be surprised to really find out what employees think about the company,,other then a manager say,," if you dont like it,,,theres the door"

    No, I would not recommend this company to a friend

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    Terrible

    Customer Service Representative (Former Employee)
    Blue Island, IL

    ProsMoney/bonus and benefits were good. That is the only good thing about that horrible place

    ConsThey fire you but can't give a reason why

    Advice to Senior ManagementStop hiring bimbos and let the smart people work there

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Work/Life Balance
           
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    3 people found this helpful  

    Think twice about this Allstate owned company.

    Tech (Current Employee)
    Detroit, MI

    ProsDecent benefits for industry. Because owned by Allstate, they refer all claims to Sterling, so stores stay pretty busy.

    ConsManagement treats employees unfairly. Seems to reward employees with poor attendance and performance. Corporate ignores employees concerns. Techs poorly trained. Human Resources is a joke. Most employees are stuck here because Allstate has run competing shops out of business. Low morale, depressing atmosphere. No recognition of excellent employees.

    Advice to Senior ManagementStart caring about your techs, they are the reason you make any money at all. If you put employees first, you may actually show a profit. Stop playing favorites with employees who can't/ won't do their jobs and appreciate those techs you have with talent.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Poor treatment of employees

    Customer Service Representative (Current Employee)
    Cleveland, OH

    ProsGood pay and benefits compared to other companies in the industry.

    ConsVery poor treatment of employees. Few career opportunities, promotions are rarely given based on job performance.

    Advice to Senior ManagementChange the strategy concerning the treatment and development of employees. They are the most valuable asset you have.

    No, I would not recommend this company to a friend

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    Great Company

    Customer Service Representative (Current Employee)
    Salt Lake City, UT

    ProsGreat enviroment. Working w/ different people everyday. Seeing vehicles banged up and what can really happen in an accident and what it goes through to be repaired and looking new again. Quartely bonuses, yearly trips, and free lunches for a job well done

    Conssometimes there unnecessary changes that are made. Not enough training in the first 30 days

    Advice to Senior ManagementI think it is great that we have CSR conference calls. Keeps us thinking all the time to do better and refocus on the customer. Thank You
    Also when a new hire CSR comes on board Sterling should have a training course. What's going on now I don't think is the best we can do.

    Yes, I would recommend this company to a friend

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    Need to be more aware of those who succssed and stop promoting those whofail

    Anonymous Employee (Former Employee)

    ProsBenifits package and 401k match

    ConsThey dont take care of those who show proven success. But keep promoting those who fail and bring no value.

    Advice to Senior Managementkeep and retain successful people and stop promoting the dead weight who have failed over and over top to bottom

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Sterling Autobody reviews and ratings — including employee satisfaction and approval rating for Sterling Autobody CEO Nick Notte. All 7 reviews posted anonymously by Sterling Autobody employees.