Sterling Commerce

  www.sterlingcommerce.com
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Sterling Commerce Reviews

Updated Jul 11, 2014
Sterling Commerce – Bangalore – “Office”

All Employees Current Employees Only

3.3 85 reviews

54% Approve of the CEO

Sterling Commerce President and CEO Bob Irwin

Bob Irwin

(52 ratings)

59% of employees recommend this company to a friend

Review Highlights

Pros
  • Friendly employees, good managers, good benefits and supportive Human resources(in 7 reviews)

  • Comparatively less work pressure than other peer companies which leads to better work-life balance(in 4 reviews)


Cons
  • Middle Management was pretty incompetent and for the most part resting on their yrs of service(in 6 reviews)

  • Slowly going bigger with lot of policies and processes in place that hampers the career growth(in 4 reviews)

85 Employee Reviews
Relevance Date Rating
in
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good place to work at!!! Excellent customer base

    Anonymous Employee (Current Employee) Bangalore (India)

    ProsAbove average pay packages.
    Good interaction between US and India folks. Used to be.
    Quite a good mix of skilled people technically and functionally.
    Open atmosphere and a good work culture.

    ConsHR is non-existent currently after some good HR people left.
    After acquisition of IBM some strategies do not make sense.
    Good people left out and were let go very easily.
    Resumes do not speak what you are capable of. Hiring both in US and India based more on resume value rather than what a person is capable of even if the person is dumb.
    Too many managers and sometimes too much micro-management.
    Huge unstructured code base especially of the legacy Sterling products with no clear documentation.
    Technically not a lot to learn as everything has a legacy framework behind it. Depends if you fall in the right teams.

    Advice to Senior ManagementNone!!!! They are more concerned about themselves after the acquisition by IBM than the company. Wake up!!

    • Work/Life Balance
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    Good Exposure

    Senior Consultant (Former Employee) Bangalore (India)

    ProsGlobal Exposure, Good Project depending on your luck. Open door policy. Good Work Life balance . HR policies are clearly documentted.

    Consmanagment should Invest in training of employees, No mandatory trainings provided. While allocating Projects employees prefernce is not taken into consideration

    Advice to Senior ManagementBe open to employees, Invest in trainings. Promotions in organization should be transparent to all. reward the well deserving employees

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    • Approves of CEO

     

    Decent mid-sized company

    Anonymous Employee (Former Employee)

    ProsThe company has very good work ethics. It is a market leader in their domain of work. It is a mid-sized company and you get good flexibility in you work.

    ConsThe company is conservative in diversifying in other domains. You also have a very structured slow growth which might provide lesser growth opportunities.

    Advice to Senior ManagementThe company should not be conservative and should diversify in other domains. It should also try to grow more in europe and asia and show its presence in those areas.

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    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Serious Management issues... favouritism.. victimisation.. and constant moving unacheivable targets...

    (Current Employee)

    Proscompensation package
    flexibility to work at home
    opportunity to work with large customer accounts
    some great professionals who genuinely want to do a good job
    US colleagues are very supportive

    Cons1. UK Product Management - on some products totally clueless, very unhelpful, unapproachable and damn right rude to newbie's; they seem to favour those with longer service history. The US are alot more approachable and willing to help.
    2. Absoulutely no social events organised by the company in the UK. There is no social network, people are very clicky.
    3. Longer serving employees are very protective about letting go of knowledge and provide no guidance to new employees, you are left to find your own feet. They are picked for everything training, events, and are generally favoured above new employees even when the new employees have demonstrated over and over they have a greater skill set.
    4. Communication from management is very poor, random, and is very selective. Recent manager seems to have favourites who are in the know way before anyone else, it often feels like you are working for the secret service.
    5. Company events, training are often kept under wraps and made available to certain people, even though other team members are over due training.
    6. Newer employees are not treated equally, there is a disparate difference in how longer serving members are favoured, and are able to behave unethically towards newer staff, and are able to make significant mistakes which are just over looked.
    7. Promotions are not based on acheivement, or effort. They seem to be random,, whoever is flavour of the month; not done on a fair system based on targets, or assessments.
    8. Some female managers are abusing their positions as managers with female subordinates; often due to petty reasons such as jealously over popularity, or if they are better relationships with people.
    9. Due to lack of internal events, and internal networking, there are camps of people who do not know who others are.

    Advice to Senior Management1. Improve communication and anything communicated needs to be communicated to the whole team, not one person who then has an inflated ego and believes he/she is more superior then the other members of the team.
    2. Equalitiy in training and events, all employees whether they have been there 1 month, 5 years or 10 years should be treated the same, in terms of training made available to them. When training is given to one member of the team, and others are left out, that is managed appalingly by management, they are totally oblvious to the alienation this causes. Everyone should have the same training, otherwise this is victimissation when certain employees are always left out.
    3. Regardless of service, every employee should be treated the same by longer serving employee's, UK Product Management is a major offender, and so is Services Implementation Management, who is very very unapproachable and verbally agressive.
    4. Line managers need some HR training so they are aware of when their behavouir consitutes victimisation and favouritism, it should not be a case where, newer employees are beaten up for very petty things, and longer serving employees can make mistake after mistake and nothing is said.
    5. Communication is poor, and there is no social ethic at all and this is definately as a result of lack of interest from management in arranging any social or team work events.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Sterling Commerce OK, but could have been better

    Anonymous Employee (Former Employee)

    ProsSterling was an OK place to work. The compensation was above average. The benefits were satisfactory and I was not micro-managed.

    ConsThe advancement opportunities are almost non-existent. For many, the only way to advance is to be lucky enough to move to another department or leave the company. Some managers showed flagrant favoritism. Some managers seemed unwilling to co-operate with one another.

    Advice to Senior ManagementProduct management needs to get a clue. Sterling has some good products, but sometimes new bells and whistles were put into products before existing product defects were adequately addressed.

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    Overall, a good place to work.

    Anonymous Employee (Current Employee)

    ProsGood pay and benefits. Fair amount of paid leave. Solid organization through the economic downturn. Fair feedback and merit increase/bonus opportunity.

    ConsSomewhat high turnover and churn. Change of structure and supervisor seems constant. Beyond the people you directly work with, there's little opportunity to get to know other employees. Business units tend to be siloed with little cross-communication.

    Advice to Senior ManagementMore communication to employees - less of the fluff and more of the hard truth. Senior Leadership needs to be more decisive.

    • Work/Life Balance
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    Work here for the free office atmosphere and money; not meant for competitive and ambitious people.

    Software Engineer - II (Former Employee) Bangalore (India)

    ProsFree Evening Snacks
    Good intelligent Crowd
    Nice office and nice compensation
    Less crowd so it doesn't seem like you all are like rats running around a building
    Less work load

    ConsNo competition
    Management focusing on the wrong issues for improvisation
    Incapable management with US based policies
    Less growth
    Less responsibilities
    Depends upon what profile you have - be careful while choosing a maintainance job since that sucks big time.

    Advice to Senior ManagementKindly focus on the intellectual growth of the team and not policy related issues. The team's enthusiasm brings a lot of change in the results being produced at work.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Hasn't been better than "OK" place to work in a long time

    Anonymous Employee (Former Employee)

    ProsDecent benefits, good people (below the Senior Leadership Team), strong products. Fairly good infrastructure in the supporting departments. Customer relationships are strong.

    ConsHopefully this will change with the IBM acquisition, but the senior leadership team is clueless and lacks vision and leadership. Way too much focus on Bangalore as the way to make numbers. Tendency to run off chasing shiny buzzwords and neglecting legacy products.

    Advice to Senior ManagementWatch out. The work being done in India is not the answer, and you will lose your good people along the way and not be able to get them back.

    No, I would not recommend this company to a friend

    • Work/Life Balance
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    • Approves of CEO

     

    Sterling Commerce Review

    Consultant (Current Employee) Bangalore (India)

    ProsGot to know Product Development and Consulting together.
    Good Knowledge gain on Retail Domain.
    Very Good Customer interaction which gives more confidence.

    ConsLess technical Job.
    Management is not very supportive.

    Advice to Senior ManagementThere are lot of political things taken place which all the employees can sense off. Those should be hidden.

    Yes, I would recommend this company to a friend

    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    Great people, organizational culture can improve

    Technical Architect (Former Employee) Bangalore (India)

    ProsTechnically very good engineers around. Most of them are very creative. When management gives the freedom to innovate and own deliverables, most of them respond very well. Very good camaraderie. Very good support departments in Facilities and IT. Good pay.

    ConsIneffective and generally restrictive Human Resources. Middle management tends to focus on "glass half empty" and doesn't recognize the half full part at all. Encouraging words seem to be considered a weakness. Engineers with more than five years experience will find that career progression is very slow. Use of in-house frameworks coupled with fast turnaround pressures will not give you time to learn newer technologies or to properly understand the in-house frameworks' internals. However, if you do want to, many managers are technically very good and will give you freedom and mentoring to help you learn. Some of the middle level managers have been with this company for years and has not worked anywhere else - this is at times painful in that there is suspicion about ideas that were proven elsewhere.

    Advice to Senior ManagementHave useful communication periodically; not just the same old stuff; and reminders about the restrictions. Somehow change the perception that people need to only bother about their job and good pay; help people with their career too.

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