Sterling Commerce

  www.sterlingcommerce.com
  www.sterlingcommerce.com

Sterling Commerce Reviews

Updated October 6, 2014
Updated October 6, 2014
86 Reviews
3.6
86 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sterling Commerce President and CEO Bob Irwin
Bob Irwin
53 Ratings

Review Highlights

Pros
  • Friendly employees, good managers, good benefits and supportive Human resources (in 7 reviews)

  • Comparatively less work pressure than other peer companies which leads to better work-life balance (in 4 reviews)


Cons
  • Middle Management was pretty incompetent and for the most part resting on their yrs of service (in 6 reviews)

  • Slowly going bigger with lot of policies and processes in place that hampers the career growth (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Sr Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Dublin, OH
    Former Employee - Senior Software Engineer in Dublin, OH

    I worked at Sterling Commerce full-time (more than 3 years)

    Pros

    There is small company environment. There is lot of opportunity to move within the company in different roles and different depts. The managers are cool and open to ideas.

    Cons

    Slowly going bigger with lot of policies and processes in place that hampers the career growth

    Advice to ManagementAdvice

    None..its not acquired by IBM

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A great place with great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Pittsburgh, PA
    Former Employee - Sales in Pittsburgh, PA

    I worked at Sterling Commerce full-time (more than 3 years)

    Pros

    It was a good place to work. Not going to get rich but can provide a good steady revenue stream. The people are good midwestern people and everybody looks out for each other.

    Cons

    Being a company that has been in business for 20+ years there are a lot of old processses and rules that don't make sense today. Oh and IBM bought them.

    Advice to ManagementAdvice

    Good company and good people. Try to retain your identity throught the IBM integration.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Nice place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Desktop Technician in Dublin, OH
    Former Employee - Desktop Technician in Dublin, OH

    I worked at Sterling Commerce

    Pros

    Sterlign Commerce was a great place to work. Friendly employees, good managers, good benefits and supportive Human resources. Overall, recommended.

    Cons

    There seemed to alway be rumors of being bought or closed. Never really had a lot of confidence that I would be there for the long haul.

    Advice to ManagementAdvice

    promote your people

    Disapproves of CEO
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  5.  

    Erratic, sporadic, exciting, frustrating. Management seems uncertain.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Product Manager in Lowell, MA
    Former Employee - Senior Product Manager in Lowell, MA

    I worked at Sterling Commerce

    Pros

    Now that we're under IBM there seems to be a better sense of what the future roadmap strategy should be.

    Cons

    Management can be "folksy" but not very strategic in their technical understanding of what our customers really need. We should be able to lead our customers, not the other way around

    Advice to ManagementAdvice

    Listen to your front line managers (sales and product) who work hands on with the customers and have a keener sense of what needs to be done.

    No opinion of CEO
  6. 1 person found this helpful  

    Company Died When Sam Did

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Dublin, OH
    Current Employee - Anonymous Employee in Dublin, OH

    I have been working at Sterling Commerce

    Pros

    Nice Facility with free parking
    Basic Employee Benefits are Decent

    Cons

    Constant State of Layoffs
    Big Dreams by Executive Team with No Extra Resources to Achieve Those Dreams
    Executive Team is Concerned More About Themselves Than the Company
    All Decisions are really made by CFO.
    Executive Team and Ex-CEO were mainly evasive and dishonest in their communications and actions with employees.
    Ex-CEO was really just a mercenary and had no technical skills himself although he was supposed to be a technology leader. He never programmed a line of code in his life.
    Too many decisions made behind closed doors with a few friends of management ever knowing what was going on.
    Killer grapevine. The old secretaries pool was a source of constant "killer" gossip. Everyone's salary information and business was out there and being discussed.
    Middle Management was pretty incompetent and for the most part resting on their yrs of service. They mainly came to the company with good resumes and they all have pretty low technical and product knowledge.
    There is no master plan for the company. Just hit the EBITA targets and if you don't then group cuts and layoffs are the first and easiest answers.

    Advice to ManagementAdvice

    It's pretty hopeless. You can't cut your way to greatness and you have no ideas. This place will be very lucky if it can stay open long enough to get all the source code moved to India.

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Quality Company with Great Solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in Dublin, OH
    Former Employee - Account Executive in Dublin, OH

    I worked at Sterling Commerce

    Pros

    Great Solutions, Smart Workforce
    Keeps promises to Customers with top tier solution capibilities

    Cons

    Sales Org is Silo'd and Small Mid Market is not respected as large enterprise sales.
    Sales Leadership is fratured and too remote.
    Training is disconnected from sales.

    Advice to ManagementAdvice

    Too much ego in management.

    Approves of CEO
  8.  

    Very good but now gone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Dublin, OH
    Former Employee - Anonymous Employee in Dublin, OH

    I worked at Sterling Commerce

    Pros

    Great workplace. Good teams lots of opportinuty

    Cons

    IBM acquisition destroyed the moral of the company.

    Advice to ManagementAdvice

    You should have never sold to IBM. Customer hate this and so do the employees.

    Recommends
    No opinion of CEO
  9.  

    Good for pay & benefits, not so good for professional growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Delivery Consultant in Lowell, MA
    Former Employee - Senior Delivery Consultant in Lowell, MA

    I worked at Sterling Commerce

    Pros

    Good work culture, Good compensation and benefits, Nice perks

    Cons

    Not many opportunities for professional growth, too much politics internally

    Advice to ManagementAdvice

    Chart out a clear and a better professional growth plan for employees and maintain transparency in promotions

    Recommends
    No opinion of CEO
  10.  

    Not a wise career move to join Sterling

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Professional Services in Lowell, MA
    Current Employee - Professional Services in Lowell, MA

    I have been working at Sterling Commerce

    Pros

    Some good products, such as configurator and OMS
    Some brilliant consultants
    Hard to get fired, unless the VP's feel threatened by you.

    Cons

    Nepotism
    A culture of promoting mediocrity, the best people are constantly overlooked for promotion and weak people move up.
    Promises made and constantly broken.
    Lack of consideration for personal issues.
    Complete lack of Integrity, especially in the GDC.

    Advice to ManagementAdvice

    Stop protecting very weak managers, promote based on ability, keep your promises.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Giving Yantra management command of the company our deathknell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Dublin, OH
    Current Employee - Anonymous Employee in Dublin, OH

    I have been working at Sterling Commerce

    Pros

    Talented people on the front lines
    Salary and benefits better than average
    People eager with ideas for ways to do it better

    Cons

    No Leadership at higher levels of management
    No mobility in the company
    Headcount reduced to bare bones and yet work load doesn't diminish
    HR team completely non-existent--no skill training, no leadership training
    Senior Managers were brought over from the Yantra Acquisition and don't understand how to run a company with 30,000 customers (they had only 42). There is this insane push to move everything to India because resources are cheaper there, but the quality of the work is not as good and we have to have things redone and redone to make it right. No vision or leadership from upper management and any ideas provided by those of us at the lower levels are shot down. Arrogance and total lack of respect for the people actually doing the work.

    Advice to ManagementAdvice

    AT&T did the best thing by selling us to IBM. Let's hope that they can take the power of the people who have the ideas and harness that to make us great. So far, the incompetent leaders are getting new jobs in IBM. Let's hope that changes quickly.

    Doesn't Recommend
    Disapproves of CEO

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