Sterling Commerce

  www.sterlingcommerce.com
  www.sterlingcommerce.com

Sterling Commerce Reviews

Updated October 6, 2014
Updated October 6, 2014
86 Reviews
3.6
86 Reviews
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Sterling Commerce President and CEO Bob Irwin
Bob Irwin
53 Ratings

Review Highlights

Pros
  • Friendly employees, good managers, good benefits and supportive Human resources (in 7 reviews)

  • Comparatively less work pressure than other peer companies which leads to better work-life balance (in 4 reviews)


Cons
  • Middle Management was pretty incompetent and for the most part resting on their yrs of service (in 6 reviews)

  • Slowly going bigger with lot of policies and processes in place that hampers the career growth (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sterling Commerce

    Pros

    Exposure to different technology, be curious and apply yourself; it will be helpful to you later. Not so bad environment, after all.

    Cons

    Not clear communication among groups.

    Advice to ManagementAdvice

    Be fair and reasonable to people.

    Approves of CEO
  2.  

    Good place to work at!!! Excellent customer base

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Bangalore (India)
    Current Employee - Anonymous Employee in Bangalore (India)

    I have been working at Sterling Commerce

    Pros

    Above average pay packages.
    Good interaction between US and India folks. Used to be.
    Quite a good mix of skilled people technically and functionally.
    Open atmosphere and a good work culture.

    Cons

    HR is non-existent currently after some good HR people left.
    After acquisition of IBM some strategies do not make sense.
    Good people left out and were let go very easily.
    Resumes do not speak what you are capable of. Hiring both in US and India based more on resume value rather than what a person is capable of even if the person is dumb.
    Too many managers and sometimes too much micro-management.
    Huge unstructured code base especially of the legacy Sterling products with no clear documentation.
    Technically not a lot to learn as everything has a legacy framework behind it. Depends if you fall in the right teams.

    Advice to ManagementAdvice

    None!!!! They are more concerned about themselves after the acquisition by IBM than the company. Wake up!!

    No opinion of CEO
  3.  

    Good Exposure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Consultant in Bangalore (India)
    Former Employee - Senior Consultant in Bangalore (India)

    I worked at Sterling Commerce

    Pros

    Global Exposure, Good Project depending on your luck. Open door policy. Good Work Life balance . HR policies are clearly documentted.

    Cons

    managment should Invest in training of employees, No mandatory trainings provided. While allocating Projects employees prefernce is not taken into consideration

    Advice to ManagementAdvice

    Be open to employees, Invest in trainings. Promotions in organization should be transparent to all. reward the well deserving employees

    No opinion of CEO
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  5.  

    Decent mid-sized company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sterling Commerce

    Pros

    The company has very good work ethics. It is a market leader in their domain of work. It is a mid-sized company and you get good flexibility in you work.

    Cons

    The company is conservative in diversifying in other domains. You also have a very structured slow growth which might provide lesser growth opportunities.

    Advice to ManagementAdvice

    The company should not be conservative and should diversify in other domains. It should also try to grow more in europe and asia and show its presence in those areas.

    Approves of CEO
  6.  

    Overall, a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sterling Commerce

    Pros

    Good pay and benefits. Fair amount of paid leave. Solid organization through the economic downturn. Fair feedback and merit increase/bonus opportunity.

    Cons

    Somewhat high turnover and churn. Change of structure and supervisor seems constant. Beyond the people you directly work with, there's little opportunity to get to know other employees. Business units tend to be siloed with little cross-communication.

    Advice to ManagementAdvice

    More communication to employees - less of the fluff and more of the hard truth. Senior Leadership needs to be more decisive.

    No opinion of CEO
  7.  

    Serious Management issues... favouritism.. victimisation.. and constant moving unacheivable targets...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sterling Commerce

    Pros

    compensation package
    flexibility to work at home
    opportunity to work with large customer accounts
    some great professionals who genuinely want to do a good job
    US colleagues are very supportive

    Cons

    1. UK Product Management - on some products totally clueless, very unhelpful, unapproachable and damn right rude to newbie's; they seem to favour those with longer service history. The US are alot more approachable and willing to help.
    2. Absoulutely no social events organised by the company in the UK. There is no social network, people are very clicky.
    3. Longer serving employees are very protective about letting go of knowledge and provide no guidance to new employees, you are left to find your own feet. They are picked for everything training, events, and are generally favoured above new employees even when the new employees have demonstrated over and over they have a greater skill set.
    4. Communication from management is very poor, random, and is very selective. Recent manager seems to have favourites who are in the know way before anyone else, it often feels like you are working for the secret service.
    5. Company events, training are often kept under wraps and made available to certain people, even though other team members are over due training.
    6. Newer employees are not treated equally, there is a disparate difference in how longer serving members are favoured, and are able to behave unethically towards newer staff, and are able to make significant mistakes which are just over looked.
    7. Promotions are not based on acheivement, or effort. They seem to be random,, whoever is flavour of the month; not done on a fair system based on targets, or assessments.
    8. Some female managers are abusing their positions as managers with female subordinates; often due to petty reasons such as jealously over popularity, or if they are better relationships with people.
    9. Due to lack of internal events, and internal networking, there are camps of people who do not know who others are.

    Advice to ManagementAdvice

    1. Improve communication and anything communicated needs to be communicated to the whole team, not one person who then has an inflated ego and believes he/she is more superior then the other members of the team.
    2. Equalitiy in training and events, all employees whether they have been there 1 month, 5 years or 10 years should be treated the same, in terms of training made available to them. When training is given to one member of the team, and others are left out, that is managed appalingly by management, they are totally oblvious to the alienation this causes. Everyone should have the same training, otherwise this is victimissation when certain employees are always left out.
    3. Regardless of service, every employee should be treated the same by longer serving employee's, UK Product Management is a major offender, and so is Services Implementation Management, who is very very unapproachable and verbally agressive.
    4. Line managers need some HR training so they are aware of when their behavouir consitutes victimisation and favouritism, it should not be a case where, newer employees are beaten up for very petty things, and longer serving employees can make mistake after mistake and nothing is said.
    5. Communication is poor, and there is no social ethic at all and this is definately as a result of lack of interest from management in arranging any social or team work events.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Sterling Commerce OK, but could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sterling Commerce

    Pros

    Sterling was an OK place to work. The compensation was above average. The benefits were satisfactory and I was not micro-managed.

    Cons

    The advancement opportunities are almost non-existent. For many, the only way to advance is to be lucky enough to move to another department or leave the company. Some managers showed flagrant favoritism. Some managers seemed unwilling to co-operate with one another.

    Advice to ManagementAdvice

    Product management needs to get a clue. Sterling has some good products, but sometimes new bells and whistles were put into products before existing product defects were adequately addressed.

    No opinion of CEO
  9.  

    Work here for the free office atmosphere and money; not meant for competitive and ambitious people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Software Engineer - II in Bangalore (India)
    Former Employee - Software Engineer - II in Bangalore (India)

    I worked at Sterling Commerce

    Pros

    Free Evening Snacks
    Good intelligent Crowd
    Nice office and nice compensation
    Less crowd so it doesn't seem like you all are like rats running around a building
    Less work load

    Cons

    No competition
    Management focusing on the wrong issues for improvisation
    Incapable management with US based policies
    Less growth
    Less responsibilities
    Depends upon what profile you have - be careful while choosing a maintainance job since that sucks big time.

    Advice to ManagementAdvice

    Kindly focus on the intellectual growth of the team and not policy related issues. The team's enthusiasm brings a lot of change in the results being produced at work.

    Doesn't Recommend
  10.  

    Sterling Commerce review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sterling Commerce

    Pros

    Good place to work and good work environment.

    Cons

    None, but sometimes there is too much work pressure.

    Advice to ManagementAdvice

    Management is good. They can improve on balancing work life and personal life.

    Recommends
    Approves of CEO
  11.  

    Hasn't been better than "OK" place to work in a long time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sterling Commerce

    Pros

    Decent benefits, good people (below the Senior Leadership Team), strong products. Fairly good infrastructure in the supporting departments. Customer relationships are strong.

    Cons

    Hopefully this will change with the IBM acquisition, but the senior leadership team is clueless and lacks vision and leadership. Way too much focus on Bangalore as the way to make numbers. Tendency to run off chasing shiny buzzwords and neglecting legacy products.

    Advice to ManagementAdvice

    Watch out. The work being done in India is not the answer, and you will lose your good people along the way and not be able to get them back.

    Doesn't Recommend
    Disapproves of CEO

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