Sterling Infosystems

www.sterlinginfosystems.com
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Sterling Infosystems Reviews

Updated April 16, 2015
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2.6
114 Reviews
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William Greenblatt
81 Ratings

Pros
  • It is in the exciting and growing field of Background Screening (in 4 reviews)

  • Sterling is a growing company in a strong industry (in 4 reviews)

Cons
  • Unreasonable expectations and no work/life balance (in 4 reviews)

  • Night shifts and no work life balance (in 4 reviews)

More Pros and Cons

Employee Reviews

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  1. Sterling is the type of company that looks for motivated and entrepreneurial types.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Sterling Infosystems

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Autonomous culture. No micro management. Sterling encourages it's employees to "work hard, play hard". It is the type of company that does support work life balance but it takes the right type of person to know how to manage their priorities to get that balance. Booming industry, unique business!

    Cons

    Competitive industry however even that more exciting for those who are up for the challenge!

  2. Not a bad place to work to gain experience however growth is limited

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sterling Infosystems

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good PTO, flexible schedules, relaxed dress code, the culture between coworkers is family oriented. Extended office hours that allows for you to come in early or later with managers approval.

    Cons

    Mandatory OT for months at a time, most opportunities for growth are lateral moves without pay increases, slow and outdated equipment in Domestic offices.

    Advice to Management

    Become more transparent with workers. Often associates are not aware when there are open positions in other departments and instead certain associates are hand picked for positions or positions have been created for those hand picked associates. Associates are often wondering what are salary caps and requirements for certain positions but the information is not readily available.

  3. Senior Manger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    I worked at Sterling Infosystems

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Autonomy. Working on the East Coast gives you the best opportunity for promotion, even though there is talent through out all locations.

    Cons

    Company is run with a culture of fear. There is no accountability and therefor no one feels they are responsible for a decision. Because of the culture of fear, the information that is shared is usually only the positive as everyone is afraid of being yelled at for negative or suggestions for improvement if it doesn't fall in line with upper management's vision. Negative information or suggestions may be communicated at the entry level, but then it is more than likely filtered by middle management as they also have a fear of being yelled at. It's toxic.

    Advice to Management

    Quit yelling. I worked in an environment of hearing managers yell at their direct reports and conference calls where upper management yelled at middle management. Quit acting like you implement Lean Six Sigma methodology. Promotions are given to the do gooders and are only in title - I observed many being promoted for who they knew rather than what they were capable of -- (many should have been walked out the door rather than taken up the ladder. You have potential to realize your goals if you would wake up.

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  5. Helpful (1)

    Interesting company to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sterling Infosystems full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Coworkers on just about any level are approachable and helpful. Very team driven company.

    Cons

    Some members of management need to learn how to properly manage their direct reports.

    Advice to Management

    I know it's a difficult thing to do at times, but try to be more open with your employees about your expectations of them.

  6. Helpful (9)

    Pay not worth the life of Sisyphus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sterling Infosystems full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The compensation offered by the company is competitive (depending on the dept). The office culture can be very supportive (depending on the dept).

    Cons

    They have a tendency to overload their employees to the point of exhaustion while continuously raising the bar to unrealistic levels. The company rarely keeps it's promises in regards to growth in the company and unless you're on the executive board, few will retire from this company. Some of the leaders pressured us into writing positive reviews for the company.

    Advice to Management

    You need to invest in your employees a little more, this 'Employers Market' will not last forever and you'll be facing a mass exodus. A very difficult place to work since the company treats it's employees like disposable commodities that can be easily replaced.

  7. Good opportunities for established sales executives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Executive in New York, NY
    Former Employee - Regional Sales Executive in New York, NY

    I worked at Sterling Infosystems full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sterling has a winning portfolio of services and the commitment to service clients, making customer retention good. This benefits salespeople in the company, as they get paid on residuals from the business they bring in. So, reps who have been with the company a long time and keep their clients happy do great.

    Cons

    There is a limit to the growth potential for new sales reps as many of the best accounts have been cherry picked. This leaves new companies (highly dependent on vertical or region assigned as to whether you get them), or smaller companies as prospects, making it harder to earn what the established reps earn.

    Advice to Management

    As a private company, employees should get an ownership (stock) share. There is a general feeling of the founders being in it for themselves, employees in it for their salary.

  8. Helpful (8)

    Horrific company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sterling Infosystems full-time

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    None that I can think of. It truly is a discussing place.

    Cons

    Terrible company to work for! Very hostile working environment snd extremely unprofessional'

    Advice to Management

    Don't treat your employees like they are useless. The bottom line is you get a lot more from people when you are nice to them...

  9. Helpful (5)

    Not a terrible place to work *IF* you keep perspective.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Marietta, GA
    Current Employee - Anonymous Employee in Marietta, GA

    I have been working at Sterling Infosystems full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    General consensus, at least in the IT/IS department, is that there are a lot of quality people to work with. In fact, the co-workers are the most positive aspect of the job. Work hours are generally flexible, which is a major plus.

    Cons

    Unfortunately the upper management at Sterling treats the company like their personal get rich scheme. The high paying VP and Director jobs are gifted to the president's friends and their friends. We watched a VP that was given no budget to fix anything get canned after only 9 months and replaced by the newly installed president's former co-worker. Now the new VP magically gets the money for all the things the first VP asked for. I suppose the insulting part is that the executives genuinely don't think we are capable of discerning such events.

    The downside to all this, from a boots on the ground perspective, is that there is little room for major advancement. I've seen "promotions" at Sterling that involve title changes, increased responsibility and 0 to 2% pay increases.

    Another down side is that, other than your base salary, there are very few financial incentives. Equity in the company? Nope. Bonuses? Sure, just don't expect to ever see the full "maximum" percentage listed in your employment contract. The 401K match is sub par. Vacation time and holiday schedule is average.

    That being said, if you can accept the company for what it is - a money train for the upper crust - and be content with an ok salary and a solid entry on your resume, it's really not that bad. Manage your expectations, keep perspective, work your 1-3 years and move on.

    Advice to Management

    They are genuinely not interested in my advice.

  10. Helpful (5)

    Horrendous training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dispute Resolution Specialist in Independence, OH
    Former Employee - Dispute Resolution Specialist in Independence, OH

    I worked at Sterling Infosystems full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Nice facilities, plenty of free parking.

    Cons

    Abysmal training experience. No manuals, no standards. "Errors" are tracked but they are assessed on a case by case basis so you never know what an error is until you make one. Unfriendly, unhelpful coworkers. No sincere interaction between management and staff. Anything that is contrary to management perception will get the staff member labeled a problem.

    Advice to Management

    Accept that you have some very serious management problems and handle them. You have people in management roles that may be good technicians but lousy managers. Technical ability doesn't indicate that someone has leadership ability.

  11. Ok Company

    Current Employee - Specialist in New York, NY
    Current Employee - Specialist in New York, NY

    I have been working at Sterling Infosystems full-time

    Pros

    The people were nice and ethical.

    Cons

    The salary is just really poor.

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Sterling Infosystems
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