Sterling Jewelers

  www.sterlingjewelers.com
  www.sterlingjewelers.com

Sterling Jewelers Reviews

Updated October 19, 2014
Updated October 19, 2014
283 Reviews
3.1
283 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sterling Jewelers President & CEO Mark Light
Mark Light
102 Ratings

Review Highlights

Pros
  • discount on jewelry, flexible with your schedule (in 13 reviews)

  • The pay is decent, and commission checks are very nice (in 10 reviews)


Cons
  • Work-life balance" is a ridiculous joke: "those lazy Gen-Xers" (in 12 reviews)

  • You are expected to put in long hours without any comp time (in 12 reviews)

More Highlights

Employee Reviews

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  1.  

    Eat, DRINK and be merry!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Pittsburgh, PA
    Current Employee - Sales in Pittsburgh, PA

    I have been working at Sterling Jewelers full-time (more than 8 years)

    Pros

    If you love playing with beautiful things, this is the place to work. There are constantly new things coming so there is a lot to learn about it all before you can sell it with gusto! When you are busy the time goes by fast and you can really get into it. Most places are really tight, but we got this employee who came in drunk every day; and it didn't take long for the rest of us to catch on. You can sell so much better when you lighten up a little. Now we are all having fun. Love my co-workers who make us laugh all day long.

    Cons

    What's not to like in a happy place ??????

    Advice to ManagementAdvice

    Thanks for giving us such a great boss

    Recommends
    Approves of CEO
  2.  

    Sterling Jewelers is a fabulous company to work for. Great Benefits. Wish I was paid a little more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Specialist in Center Valley, PA
    Current Employee - Inside Sales Specialist in Center Valley, PA

    I have been working at Sterling Jewelers full-time (less than an year)

    Pros

    Sales experience, time-off policies come quick. you can get diamond certified in 3 months

    Cons

    Retail hours are very demanding.

    Advice to ManagementAdvice

    You could train new hires a little more efficiently.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    It is a great, competitive sales environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in White Marsh, MD
    Current Employee - Sales Representative in White Marsh, MD

    I have been working at Sterling Jewelers part-time (less than an year)

    Pros

    Flexibility of Schedule
    Commission based pay
    Employee Discounts

    Cons

    None to speak of. This is a great place to work

    Advice to ManagementAdvice

    Continue training

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    It is a good job for college or just getting out of college.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sterling Jewelers

    Pros

    Atmosphere is nice and Relaxed

    Cons

    Retail Hours and Pay could be more

    Neutral Outlook
    No opinion of CEO
  6.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Annapolis, MD
    Current Employee - Sales in Annapolis, MD

    I have been working at Sterling Jewelers full-time (less than an year)

    Pros

    On going training and management

    Cons

    Sales standards are too much

    Recommends
    Positive Outlook
  7.  

    Great training programs but very standards driven.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Cleveland, OH
    Current Employee - Assistant Manager in Cleveland, OH

    I have been working at Sterling Jewelers full-time (more than 5 years)

    Pros

    Training and tuition reimbursement is a huge perk plus a great discount.

    Cons

    Pay isn't great with a lot of responsibility and stress for management.

    Advice to ManagementAdvice

    If you want quality people to do quality work with far more responsibilities than other jobs out there with less responsibilities, you have to pay them. You can't find quality people at minimum wage.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I have been working at Sterling Jewelers

    Pros

    Challenging and fast pace environment

    Cons

    Salary/wages are most time below expectations

  9.  

    Excellent Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Sterling Jewelers full-time (more than 5 years)

    Pros

    Excellent pay and promotion opportunities

    Cons

    you will work ALOT of hours and have demanding goals

    Advice to ManagementAdvice

    Suck it up and do the job and the rewards will be worth it.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Do not waste your time, or skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL

    I worked at Sterling Jewelers full-time (more than 3 years)

    Pros

    Flexible retail schedule
    Decent Benefits
    Good training opportunities
    Have potential to make decent commission (though it's prolly easier to get hit by lightning)

    Cons

    Commission structure is absolute garbage.
    They used to pay a decent hourly wage, now they're comparable to a department store.
    The company does NOT back employees.
    Certain store managers play favorites with their 2 or 3 favorite employees.
    If they want you gone, they will find a way to give you the boot.
    The great GM's get kicked to the curb and they promote unqualified yes-men and women, who had a little too much of the spiked corporate kool aid.
    The Chicago DM was the most two faced man on the planet. I know corporate guys aren't supposed to have a soul, but this guy was brutal.
    The Chicago LP officer is a wannabe cop, who loves to get puffy chested since he is a "certified interrogator". He will scream obscenities, call you names, and HR won't do a damn thing about it.

    Advice to ManagementAdvice

    Re-do the commission structure, and learn to value your employees! Otherwise you can keep sending Helzberg your good employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Good entry level career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate and Key Holder in Bangor, ME
    Current Employee - Sales Associate and Key Holder in Bangor, ME

    I have been working at Sterling Jewelers full-time (more than an year)

    Pros

    able to advance in the company
    become certified in diamontology
    comission can be lucrative

    Cons

    Base rate is not satisfactory

    Advice to ManagementAdvice

    Teach the ways of the sterling culture
    train employees how to be successful

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