Sterling Jewelers

  www.sterlingjewelers.com
  www.sterlingjewelers.com

Sterling Jewelers Reviews

Updated November 24, 2014
Updated November 24, 2014
299 Reviews
3.0
299 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sterling Jewelers President & CEO Mark Light
Mark Light
109 Ratings

Review Highlights

Pros
  • discount on jewelry, flexible with your schedule (in 14 reviews)

  • The pay is decent, and 60% discount is awesome, plus being able to work with jewelry is exciting (in 11 reviews)


Cons
  • Work-life balance" is a ridiculous joke: "those lazy Gen-Xers" (in 14 reviews)

  • You are expected to put in long hours without any comp time (in 12 reviews)

More Highlights

Employee Reviews

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  1.  

    good review

    Former Employee - Assistant Manager in Atlanta, GA
    Former Employee - Assistant Manager in Atlanta, GA

    I worked at Sterling Jewelers full-time (more than 3 years)

    Pros

    an easily move up in the company

    Cons

    not a good work and home life balance

  2.  

    Sterling Jewelers jewelry sales and credit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Time Sales in Charleston, SC
    Former Employee - Full Time Sales in Charleston, SC

    I worked at Sterling Jewelers full-time (more than an year)

    Pros

    I love everything Jewelry. I was able to get my diamond certification while I worked there. I also worked with wonderful people. Our store was very fair and we were happy for each other when we reached our goals. Sterling wanted us to turn over or work together to close the sale. I feel that helped our store hit our top goals. It was a great place to work.

    Cons

    Not offering the Gemology course through DCA. Being worried about our goals and stressed all the time. Never seeing your family very much. Cause your schedule is different every week. The started pay wasn't very good.

    Advice to ManagementAdvice

    More pay for experience employees

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Well structured company with many perks....commissioned based...highly competitive.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sterling Jewelers

    Pros

    Helping people and making them happy....opportunity to make good money.

    Cons

    People can get cut throat.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sterling Jewelers

    Pros

    A company if great Growth Opportunities. The company has expanded to well over 3600 locations worldwide with the acquisition of Zale

    Cons

    Very hard to recruit the best of the best since some applicants can't see the financial opportunities in hard work that can payoff in incentives through commission and other incentive programs .

  6.  

    28yrs of experience doesn't matter ,even with Henry Shaw Award !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Milledgeville, GA
    Current Employee - Store Manager in Milledgeville, GA

    I have been working at Sterling Jewelers (more than 10 years)

    Pros

    Build the business ,build a team its works then along comes ...

    Cons

    Someone that does like that you can get more done in a day than they can in a week ,you are stepped down ,told you can manage another or be an asst in yet still another just not in the store you are in now .

    Advice to ManagementAdvice

    When someone higher up wants you out ,that's who corporate will believe .

  7.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sterling Jewelers part-time (more than an year)

    Pros

    Flexible hours, good job for a student

    Cons

    Low Pay, Low hours, no long term talk about opportunities

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Over the years have gotten very greedy!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Baltimore, MD
    Former Employee - Sales Associate in Baltimore, MD

    I worked at Sterling Jewelers full-time (more than 3 years)

    Pros

    My store manager was awesome.She was the only reason I stayed for years. The employee discount was fairly reasonable.

    Cons

    Corporate was always giving us to standards to meet and they were difficult. If you Sell tons jewelry but not the warranty or the financing you could still get fired.

    Advice to ManagementAdvice

    Upper management should come to visit now and again to see just how difficult it is to sell all of these things.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Sterling Jewelers full-time (more than an year)

    Pros

    the company offers room to grow
    fun

    Cons

    favors
    low pay
    stupid managements
    no life balance

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Seattle, WA
    Former Employee - Store Manager in Seattle, WA

    I worked at Sterling Jewelers full-time (more than 10 years)

    Pros

    great training , well organized company .

    Cons

    some of upper management need to be replaced .

    Advice to ManagementAdvice

    upper management should take more time to listen to sales people .

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Eat, DRINK and be merry!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Pittsburgh, PA
    Current Employee - Sales in Pittsburgh, PA

    I have been working at Sterling Jewelers full-time (more than 8 years)

    Pros

    If you love playing with beautiful things, this is the place to work. There are constantly new things coming so there is a lot to learn about it all before you can sell it with gusto! When you are busy the time goes by fast and you can really get into it. Most places are really tight, but we got this employee who came in drunk every day; and it didn't take long for the rest of us to catch on. You can sell so much better when you lighten up a little. Now we are all having fun. Love my co-workers who make us laugh all day long.

    Cons

    What's not to like in a happy place ??????

    Advice to ManagementAdvice

    Thanks for giving us such a great boss

    Recommends
    Approves of CEO

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