Sterling Jewelers

  www.sterlingjewelers.com
  www.sterlingjewelers.com

Sterling Jewelers Reviews

Updated October 30, 2014
Updated October 30, 2014
293 Reviews
3.1
293 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sterling Jewelers President & CEO Mark Light
Mark Light
108 Ratings

Review Highlights

Pros
  • discount on jewelry, flexible with your schedule (in 14 reviews)

  • The pay is decent, and 60% discount is awesome, plus being able to work with jewelry is exciting (in 11 reviews)


Cons
  • Work-life balance" is a ridiculous joke: "those lazy Gen-Xers" (in 14 reviews)

  • You are expected to put in long hours without any comp time (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Seattle, WA
    Former Employee - Store Manager in Seattle, WA

    I worked at Sterling Jewelers full-time (more than 10 years)

    Pros

    great training , well organized company .

    Cons

    some of upper management need to be replaced .

    Advice to ManagementAdvice

    upper management should take more time to listen to sales people .

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Eat, DRINK and be merry!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Pittsburgh, PA
    Current Employee - Sales in Pittsburgh, PA

    I have been working at Sterling Jewelers full-time (more than 8 years)

    Pros

    If you love playing with beautiful things, this is the place to work. There are constantly new things coming so there is a lot to learn about it all before you can sell it with gusto! When you are busy the time goes by fast and you can really get into it. Most places are really tight, but we got this employee who came in drunk every day; and it didn't take long for the rest of us to catch on. You can sell so much better when you lighten up a little. Now we are all having fun. Love my co-workers who make us laugh all day long.

    Cons

    What's not to like in a happy place ??????

    Advice to ManagementAdvice

    Thanks for giving us such a great boss

    Recommends
    Approves of CEO
  3.  

    My experience at Sterlings was very rewarding. I was very hands on, and was able to play a big role in companies growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sterling Jewelers full-time (more than an year)

    Pros

    The pay is decent, and 60% discount is awesome, plus being able to work with jewelry is exciting. They can get yearly raises.

    Cons

    Last minute request for mandatory overtime wasn't the best. Yes I loved the overtime but when plans have been made this isn't good. There is also a lot of drama there.

    Advice to ManagementAdvice

    It's a shame for those of you who show favoritism. All employees should be able to advance into other opportunities. They shouldn't be stuck in a position where they can excel.

    Recommends
    Approves of CEO
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  5.  

    Sterling Jewelers is a fabulous company to work for. Great Benefits. Wish I was paid a little more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Specialist in Center Valley, PA
    Current Employee - Inside Sales Specialist in Center Valley, PA

    I have been working at Sterling Jewelers full-time (less than an year)

    Pros

    Sales experience, time-off policies come quick. you can get diamond certified in 3 months

    Cons

    Retail hours are very demanding.

    Advice to ManagementAdvice

    You could train new hires a little more efficiently.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It is a great, competitive sales environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in White Marsh, MD
    Current Employee - Sales Representative in White Marsh, MD

    I have been working at Sterling Jewelers part-time (less than an year)

    Pros

    Flexibility of Schedule
    Commission based pay
    Employee Discounts

    Cons

    None to speak of. This is a great place to work

    Advice to ManagementAdvice

    Continue training

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sterling Jewelers part-time (more than an year)

    Pros

    Flexible hours, good job for a student

    Cons

    Low Pay, Low hours, no long term talk about opportunities

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Over the years have gotten very greedy!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Baltimore, MD
    Former Employee - Sales Associate in Baltimore, MD

    I worked at Sterling Jewelers full-time (more than 3 years)

    Pros

    My store manager was awesome.She was the only reason I stayed for years. The employee discount was fairly reasonable.

    Cons

    Corporate was always giving us to standards to meet and they were difficult. If you Sell tons jewelry but not the warranty or the financing you could still get fired.

    Advice to ManagementAdvice

    Upper management should come to visit now and again to see just how difficult it is to sell all of these things.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Sterling Jewelers full-time (more than an year)

    Pros

    the company offers room to grow
    fun

    Cons

    favors
    low pay
    stupid managements
    no life balance

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    First job I loved

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Sterling Jewelers full-time

    Pros

    This company is definitely sales oriented. You work closely with all your coworkers. I absolutely loved it when I first started. There is extensive training, and you can become DCA certified Diamondtologist or Gemologist after 6 months

    Cons

    Once you are in management, you live for this company. Unfortunately the company will not live for you. The base pay is quite low. This is a mostly commission based company. And the commission varies on the levels of the stores goals.

    Advice to ManagementAdvice

    I'm not trash talking this company. Like I said, this is my first love when it comes to work. However, I was working 55 hours on average during the summer, which is ridiculous. And with upper management, if they don't like you, or don't want you there, then you will not be there.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Mgr

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Sterling Jewelers full-time (more than 5 years)

    Pros

    The money is good. I like that you get credit and a percentage of the repairs. I also like the fact that you also get credit for ESPs as well.

    Cons

    The Hours there are really long. Sometimes the goals they have are crazy to meet especially when you are the Asst Mgr, acting Store Mgr, Office Mgr, and sales assc all at the same time.

    Approves of CEO

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