Sterling Jewelers

  www.sterlingjewelers.com
  www.sterlingjewelers.com

Sterling Jewelers Reviews

Updated December 16, 2014
Updated December 16, 2014
306 Reviews
3.0
306 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sterling Jewelers President & CEO Mark Light
Mark Light
111 Ratings

Review Highlights

Pros
  • discount on jewelry, flexible with your schedule (in 14 reviews)

  • The pay is decent, and 60% discount is awesome, plus being able to work with jewelry is exciting (in 11 reviews)


Cons
  • Work-life balance" is a ridiculous joke: "those lazy Gen-Xers" (in 14 reviews)

  • You are expected to put in long hours without any comp time (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sterling Jewelers

    Pros

    A company if great Growth Opportunities. The company has expanded to well over 3600 locations worldwide with the acquisition of Zale

    Cons

    Very hard to recruit the best of the best since some applicants can't see the financial opportunities in hard work that can payoff in incentives through commission and other incentive programs .

  2.  

    Sterling Jewelers is a fabulous company to work for. Great Benefits. Wish I was paid a little more.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Specialist in Center Valley, PA
    Current Employee - Inside Sales Specialist in Center Valley, PA

    I have been working at Sterling Jewelers full-time (less than an year)

    Pros

    Sales experience, time-off policies come quick. you can get diamond certified in 3 months

    Cons

    Retail hours are very demanding.

    Advice to ManagementAdvice

    You could train new hires a little more efficiently.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Annapolis, MD
    Current Employee - Sales in Annapolis, MD

    I have been working at Sterling Jewelers full-time (less than an year)

    Pros

    On going training and management

    Cons

    Sales standards are too much

    Recommends
    Positive Outlook
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  5.  

    Excellent Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Sterling Jewelers full-time (more than 5 years)

    Pros

    Excellent pay and promotion opportunities

    Cons

    you will work ALOT of hours and have demanding goals

    Advice to ManagementAdvice

    Suck it up and do the job and the rewards will be worth it.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    All in all good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Sterling Jewelers full-time (more than an year)

    Pros

    We have a great company discount, great career advancement opportunities, and decent health benefits, paid time off, vacation time etc.

    Cons

    Pay could be better. You arent really making money unless you are in management. Work life balance is challenging.

    Advice to ManagementAdvice

    Sales associates raise hundreds of thousands of dollars over what you pay them. We should all be paid a better wage.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Provided Me Great Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Sterling Jewelers full-time (more than 5 years)

    Pros

    Largest national retail jeweler with a strong focus on continual improvement. Great incentives and opportunities for personal improvement.

    Cons

    Challenging work schedule that can be inflexible at times.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Company To Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Collections-60 in Akron, OH
    Current Employee - Collections-60 in Akron, OH

    I have been working at Sterling Jewelers full-time (more than 3 years)

    Pros

    Benefits - medical, dental, prescription card, stock options, growth opportunity, training, merchandise discounts, bonus potential, contests and rewards. They really work hard to make the job fun and exciting.

    Cons

    Challenging goals and this may require extra hours to achieve goals. But you get out of it what you put into it. These cons bring big rewards by getting monthly bonuses that are definitely rewarding. It is a very fast paced job.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    A top 5 company to work within.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Specialist in Akron, OH
    Former Employee - Customer Care Specialist in Akron, OH

    I worked at Sterling Jewelers full-time (less than an year)

    Pros

    Exceptional Training as well as mentoring new employees towards a successful transition into the work place.

    Cons

    There where no considerations of a negative side for working with the best team at Sterling Jewelers.
    I would love to be considered as a returning former employee if an opportunity where ever to arise. call me!

    Advice to ManagementAdvice

    Upper management should allow former employees to return as a new hire under certain circumstances.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It is exactly what you make of it, and the people that surround you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Sales in Myrtle Beach, SC
    Current Employee - Full Time Sales in Myrtle Beach, SC

    I have been working at Sterling Jewelers full-time (less than an year)

    Pros

    Discount is fantastic.
    99.9% of customers are happy and enjoyable to work with
    Environment depends 100% on your DM, your Manager and Sales Team.
    You have six standards to meet with each customer, if you can meet those you will do well
    Excellent training system, wealth of knowledge you can gain if you want to learn it

    Cons

    Team members who don't like the job and aren't committed to the job bring the team way down with negativity.
    Low starting pay, low commission and commission ranges from 1/2 % to 3%, the only way to move from 1/2 to 3% is by entire team making store goals so you have to have a good team or hang it up.

    Advice to ManagementAdvice

    Get rid of the sore thumbs that bring the team down

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Exciting opportunity to be part of tremendous and innovative growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President in Akron, OH
    Former Employee - Vice President in Akron, OH

    I worked at Sterling Jewelers full-time (more than 10 years)

    Pros

    Fair wages, good benefits, opportunity for growth

    Cons

    Living in Akron, OH. Hard to break into the higher level position if you are an "old timer"

    Advice to ManagementAdvice

    Don't overlook the quiet workers who can always be relied upon to do their job

    Recommends
    Positive Outlook
    Approves of CEO

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