Sterling Jewelers Reviews

Updated July 30, 2015
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3.1
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Recommend to a friend
Approve of CEO
Sterling Jewelers President & CEO Mark Light
Mark Light
154 Ratings

Pros
  • discount on jewelry, flexible with your schedule (in 14 reviews)

  • The pay is decent, and commission checks are very nice (in 11 reviews)

Cons
  • Work-life balance" is a ridiculous joke: "those lazy Gen-Xers" (in 14 reviews)

  • Long hours, lots of micro managaing (in 12 reviews)

More Pros and Cons

411 Employee Reviews

Sort: Popular Rating Date
  1. Great environment, great place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in Fairlawn, OH
    Current Employee - Assistant in Fairlawn, OH

    I have been working at Sterling Jewelers

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Sterling offers an exceptional work environment and opportunity for advancement. For someone who is truly interested in having a career and putting forth the effort to grow professionally, there are many opportunities. The benefits package is great, having recently moved to a different insurance carrier. I've seen many companies that do not offer vision, but our vision package is outstanding.

    Cons

    When promotions are available or positions open, it sometimes seems that management already has someone in mind. The recognition provided always seems to go to the same individuals each year, though I know they have been working to revamp that.

    Advice to Management

    Provide more communication.


  2. Great place to start a career. Lots of training given.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sterling Jewelers

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great Benefits, work atmosphere, excellent training provided to excel employees. Promotes from within own company. Needs to meet and exceed goals to be promoted.

    Cons

    Lots of hours for management during holiday time.

    Advice to Management

    n.a


  3. Perfect for someone who would like to move up in a company and who loves people, jewelry and selling.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager In Training in Erie, PA
    Former Employee - Manager In Training in Erie, PA

    I worked at Sterling Jewelers

    Recommends
    Recommends

    Pros

    Excellent opportunity for advancement. Some of the best benefits I've ever had at a job. Can be fun if you're working with a good crew of people. It's a pleasure to help people purchase items that will always have special meaning to them.

    Cons

    Retail hours are very demanding. You have to make the most of your time off and plan a month or two in advance for personal appointments. At times it gets a little bit boring if the store is not busy.

    Advice to Management

    Fewer meetings. Personal time respected. Time off granted if given enough notice. Overall, a great company to work for and to purchase jewelry from though!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Love this place

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Greenwood, SC
    Current Employee - Sales Associate in Greenwood, SC

    I have been working at Sterling Jewelers

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    It has good atmosphere and the best manager on duty! She will work with your schedule and has awesome hours.

    Cons

    It is in Greenwood Mall which is quite boring and you might not be able to become more than a sales assoicate.

    Advice to Management

    Good management and leadership skills. I loved working there and wouuld recommend the job to anyone looking while in school full time


  6. Great place to work. Great advancement opportunities, and salary.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Huntington, WV
    Current Employee - Sales Associate in Huntington, WV

    I have been working at Sterling Jewelers

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    The people are great, the rewards are awesome, the salary compensation is awesome! I would recommed this job as a career for someone who wants to move up the corporate ladder.

    Cons

    Weekends, evenings, late hours and holidays.

    Advice to Management

    Rotate weekends off during down season.


  7. The company keeps it's promises

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Authorizer in Akron, OH
    Current Employee - Credit Authorizer in Akron, OH

    I have been working at Sterling Jewelers part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I'm not boxed into the same schedule every day.

    Cons

    I'd like to know my work schedule for a month at a time.

    Advice to Management

    It is important to maintain a professional appearance and demeanor at all times.


  8. Great company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Leader in Akron, OH
    Current Employee - Project Leader in Akron, OH

    I have been working at Sterling Jewelers full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Sterling Jewelers is a great company to work for. The not only survived the recession, the grew and prospered in it.

    Cons

    The company has a very conservative management


  9. Sales Representative Kay Jewelers Cross Creek Mall NC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Fayetteville, NC
    Current Employee - Sales Associate in Fayetteville, NC

    I have been working at Sterling Jewelers part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Company Strong Team Mentality Very worthwhile to you experience College Student and worked with schedule

    Cons

    None Good Job good pay for a starting sales representative in the largest Jewelry company


  10. Helpful (1)

    Manager store

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Sterling Jewelers full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    No where else are you going to make over 80,000 a year with out a college education. If you work hard the skies the limit.

    Cons

    You will be working lots of hours. You will work Sundays and nights.

    Advice to Management

    You need to pay more attention to the people that have been loyal and worked for you over the years. I looked at my Mangers meeting the other day and you had one out 14 managers over the age of 40.


  11. Excellent place to work! Learn many skills one-on-one. They are devoted to YOUR success!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Clarksville, IN
    Former Employee - Sales Associate in Clarksville, IN

    I worked at Sterling Jewelers part-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Hierarchical Management is very involved with all associates. They understand that their most valuable assets are their employees and customers. Everyone is willing to teach you a new skill, even role-play, to help you improve customer service and sales. The management is truly dedicated to your growth and success with the company. Fun, loyal...like a family.

    Cons

    The Christmas holiday hours are rough but you do make a lot of money.

    Advice to Management

    Keep up the excellence!



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