Sterling Life Insurance

www.sterlingplans.com

Sterling Life Insurance Reviews

Updated January 22, 2015
Updated January 22, 2015
30 Reviews
2.5
30 Reviews
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Michael A Muchnicki
3 Ratings

Employee Reviews

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  1.  

    Hard Work Pays off !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Sales Agent in Plano, TX
    Current Employee - Field Sales Agent in Plano, TX

    I have been working at Sterling Life Insurance full-time (more than 3 years)

    Pros

    Health Insurance, 401K match, W-2 employee, company buys leads, monthly bonuses, level renewals, nice marketing give aways for customers, nice office, great comradery with agents nationwide, annual incentive trips.
    Sterling is a great company, and an agent can build a lucrative income if you are willing to stick with it and get through until your renewals are built up. At that point your current book will be referring you friends and relatives often, you always have to keep working. Give Sterling 40 hours a week and you will be succesful. Gets easier every year as you become more knowledgeable.

    Cons

    Captive agent, 100% commission, bonus structures changes annually, first year very difficult for most agents. Huge learning curve during year one.

    If it were easy, it wouldn't be called work. The perfect job isn't out there, but this one work well for me.

    Advice to ManagementAdvice

    Take care of the veterans, they are the face of Sterling.

    Recommends
    Positive Outlook
  2.  

    Great co-workers, bad upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant I in Bellingham, WA
    Former Employee - Accountant I in Bellingham, WA

    I worked at Sterling Life Insurance full-time (more than 3 years)

    Pros

    The people I worked with were pretty good, and for the most part the company atmosphere was great as well.

    Cons

    Upper management ran the company into the ground, and the constant layoffs sapped company morale, and talent.

    Advice to ManagementAdvice

    Get rid of upper management and start over! Also diversify the product line.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Poor cross departmental communication but comfortable work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bellingham, WA
    Former Employee - Anonymous Employee in Bellingham, WA

    I worked at Sterling Life Insurance full-time (more than a year)

    Pros

    - Comfortable work environment (semi-formal, flexible and friendly).
    - Great mobility between departments.
    - Opportunity for advancement.

    Cons

    - Busy season requires overtime.
    - Office politics & favoritism.
    - Poor pay.

    Advice to ManagementAdvice

    Focus on employee morale.

    Recommends
    Negative Outlook
    Disapproves of CEO
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  5.  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sterling Life Insurance (more than 10 years)

    Pros

    Decent salary and benefit package

    Cons

    Management is blind to what is going on. Poor morale.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Started out great! Went downhill fast...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Agent Producer in Atlanta, GA
    Former Employee - Sales Agent Producer in Atlanta, GA

    I worked at Sterling Life Insurance full-time (more than a year)

    Pros

    Independent working conditions. Not much else.

    Cons

    The company just fired around 60 agents and pulled out of several states. The president of the supplement division left. The regional vp was fired. They make rash decisions every week or so without really thinking about future consequences. Seems like they are flying by the seat of their pants. The company is bare bones and not enough people to do all the work.

    Advice to ManagementAdvice

    Make up your mind and come up with a plan and stick with it. Reducing staff and keeping renewals and first year commissions agents have earned may may you look profitable quickly but you screwed up a good company that used to care about their employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Very poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Pharmacy Technician in Brentwood, TN
    Current Employee - Clinical Pharmacy Technician in Brentwood, TN

    I have been working at Sterling Life Insurance full-time (more than a year)

    Pros

    the pay is decent, and insurance benefits (although you pay through the nose) is pretty good all holidays off

    Cons

    Everything else. the pharmacy department is in shambles There is absolutely no communication between management and the people who are actually doing the work. i have not had a team meeting in well over 6 months. there is zero interaction. most questions go unanswered by team leads and management. Favoritism is the only way to move up in the company. There is not a single manager or supervisor who was one when i started (only 2 years ago might i add) and the employee turnover rate is worse. the complete incompetency of any sort of leadership figure has caused the employees to give up on the company.

    Advice to ManagementAdvice

    Wake up and realize the reason the department is failing is not because of the people who are doing the grunt work. we are the foundation without which you have nothing. treat us with a little respect and communicate and you would see that happy employees really are productive employees. instead you have frustrated employees who are terrified of losing their jobs at any time.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    It was a great company before acquisition. Poor management and acquisition ruined everything.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Bellingham, WA
    Former Employee - Anonymous Employee in Bellingham, WA

    I worked at Sterling Life Insurance full-time (more than 8 years)

    Pros

    Flexible hours and great people.

    Cons

    Poor management, bad desicions, out of compliance in many areas.

    Advice to ManagementAdvice

    Find a good CEO!

    Doesn't Recommend
    Negative Outlook
  9.  

    Insurance Company "Outside The Box"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Chicago, IL
    Former Employee - Manager in Chicago, IL

    I worked at Sterling Life Insurance full-time (more than a year)

    Pros

    Great vision for future, good leadership from top down, salaries are very competitive.

    Cons

    Limited profuct offerings for agents, need to have products on their own paper, and spend more money on offices and less on flying new agents across the country for training.

    Advice to ManagementAdvice

    Give the Market Managers the tools to be successful and then get out of the way, limit the boring conference calls and bump their salaries, they are the lifeblood fo the system!

    Recommends
    Neutral Outlook
  10.  

    Good People and Company but Tough Sell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent in Knoxville, TN
    Former Employee - Insurance Agent in Knoxville, TN

    I worked at Sterling Life Insurance full-time (less than a year)

    Pros

    Great company to work for. District Manager was a great guy. Company makes it easy to work for them.

    Cons

    Products can be a tough sale because they are not very price competative. Would do much better if they offered Medicare advantage plans in addition to suppliments. So many products are unavailable in the TN market and the company seems to be in transition.

    Advice to ManagementAdvice

    Offer a full line of products in the Med Supp area so agents can compete. Get settled

    Doesn't Recommend
    Neutral Outlook
  11. 2 people found this helpful  

    May have once been great, but now a terrible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Middle Management in Bellingham, WA
    Current Employee - Middle Management in Bellingham, WA

    I have been working at Sterling Life Insurance

    Pros

    A steady paycheck in an otherwise turbulent economy. They also offer a decent 401k with employer matching to a certain percentage.

    Cons

    A couple of years ago the company integrated with Windsor Health Group out of Nashville and shipped most of the business there, cutting hundreds of jobs in the Bellingham area. Inept senior management who lack a fundamental understanding of how the business functions. The company focus shifted from being very customer service oriented to extremely bottom-line oriented, no matter the impacts to the customers or providers. No understanding of work/life balance for salaried employees, even on vacations you are typically expected to work (if you are lucky enough to have one approved in the fist place - losing accrued vacation time at the end of the year is a rampant problem). Employees are extremely overworked across the organization and morale is very low. The HR department is extremely unhelpful if you have issues as most of the typical functions are outsourced and management will side with the higher-ranking employee in what probably nears 100% of disputes. If you are promoted from within the company you will receive significantly lower salary than someone coming from outside the company for the same job. Also, salaries are not at all competitive. Finally, although the company is posting huge losses we continue to receive (infrequent) communications from the CEO/executive level that the future is rosy and bright. I wouldn't recommend working here unless you are desperate for a job.

    Advice to ManagementAdvice

    Please realize that you are overworking your employees and that morale is extremely low, and the "Rowers Code" training will never work if YOU don't start displaying the behaviors it promotes. You are consistently making decisions that lower the quality of service to our members and providers and it really shows. Treat your employees well and you'll flourish, treat them poorly and you'll sink. I'm reaching for my life jacket.

    Doesn't Recommend

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