Steven Madden
3.0 of 5 58 reviews
www.stevemadden.com Sunnyside, NY 1000 to 5000 Employees

Steven Madden Reviews

Updated Apr 10, 2014

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3.0 58 reviews

                             

69% Approve of the CEO

Steven Madden CEO Ed Rosenfeld

Ed Rosenfeld

(26 ratings)

56% of employees recommend this company to a friend
58 Employee Reviews
in

Review Highlights

Pros:
  • "Fun, great associates, great discount, free shoes, store contests,"
    in 8 reviews
  • "amazing people, fun job, and you get free shoes periodically"
    in 6 reviews
Cons:
  • "high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance"
    in 4 reviews
  • "Hard to get raise, not always best upper management"
    in 5 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Sales Associate

Anonymous Employee (Former Employee)

I worked at Steven Madden

ProsAmazing and friendly place to work

ConsVery by the book

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  • Approves of CEO

 

Fast paced and demanding company with lack of leadership from upper management.

Creative (Former Employee)
New York, NY

I worked at Steven Madden full-time for more than 5 years

ProsCompany Discount, holiday bonus, health benefits

ConsPoor upper management, no loyalty, favoritism, “old school" mentality.

Advice to Senior ManagementTrain your management staff properly and have six month reviews.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Disapproves of CEO

 

Scary bad!

Store Manager (Former Employee)
New York, NY

I worked at Steven Madden full-time for more than 3 years

ProsThey do give younger people management opportunities

ConsYou will be treated with A LOT of disrespect, especially if you work in any NY locations where higher up management visit often! I never felt supported if there was something that went wrong, its just blame, scream & pass the buck....company motto maybe? If you can handle the harshness there is some opportunity to advance without a college degree but be prepared they chew through people & when they are done with you they'll have no problem with spitting you right out!

Advice to Senior ManagementCare, listen...be a normal company....stop using the F word at your employees!!

No, I would not recommend this company to a friend

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Great place to work

Account Executive (Current Employee)
Holyoke, MA

I have been working at Steven Madden full-time for more than a year

ProsExperience. Life/ work. Expectations in line

ConsBase pay. Days can be long at times

Advice to Senior ManagementListen to employees more. Great potential

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Warning!!! Do not accept a creative job here

Anonymous Employee (Former Employee)

I worked at Steven Madden

ProsWish I could think of one...sorry can't lie and make one up

ConsThese shoes are all badly made knockoffs...if you accept a design job you will question your tittle and watch creativity go out the window

Advice to Senior ManagementNo advice. The fashion elite/evil do not listen to any advice...this is the reason for my warning.

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very face paced and fun.

Anonymous Employee (Current Employee)

I have been working at Steven Madden

ProsThe customers we meet are the best.

ConsThe starting pay almost makes you not want the opportunity.

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  • Culture & Values
         
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  • No Opinion of CEO

 

Okay company.

Sales Associate (Former Employee)
San Antonio, TX

I worked at Steven Madden full-time for more than a year

ProsThe discount was the best part. All of my shoes are from here. Chances are you'll make some great friends that you work with and customers. You can really network with the people that come in.

ConsIf you plan on trying to move up in this company, it's impossible. You won't get promoted unless they open new stores or someones quits and the managers now will never leave. This job is their life. Hours sucked, especially during the holidays but what do you expect when you work in a mall? Customers can be rude.

Advice to Senior ManagementDon't take your job too seriously. Do but don't. Have some fun.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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the good and bad

Sales Supervisor (Current Employee)
New York, NY

I have been working at Steven Madden full-time for more than 5 years

Prosgood training
well rounded company

Consdonot like to promote from within
poor judgement in manager hirings

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Senior Management
         

 

Sales rep

Anonymous Employee (Former Employee)

I worked at Steven Madden

ProsGreat discounts, easy hours, fun employees. Commission on your sales plus salary

ConsYou better have good self control working here, I almost never saw a paycheck thanks to the great discounts. Your constantly tending to idiots and getting too close to yucky feet

Advice to Senior ManagementHave better respect for your employees

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  • Approves of CEO

1 person found this helpful  

Coming to work felt like going out with friends!

Sales Supervisor (Former Employee)
Dallas, TX

I worked at Steven Madden part-time for more than a year

ProsGreat working environment where the music was upbeat, coworkers and customers were fun and entertaining, and best of all where the scenery was filled with great style and very cute shoes. Since the stores are usually small square footage-wise and the product is kept in boxes out of customers reach, closing shifts end about 30 minutes after the shopping center closes -- something you won't find working in apparel.

ConsBe careful or you may spend your whole paycheck in the store.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Steven Madden reviews and ratings — including employee satisfaction and approval rating for Steven Madden CEO Ed Rosenfeld. All 58 reviews posted anonymously by Steven Madden employees.