Steven Madden Reviews

Updated August 22, 2014
Updated August 22, 2014
68 Reviews

3.0
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
28 Ratings

Review Highlights

Pros
  • Fun, great associates, great discount, free shoes, store contests, (in 8 reviews)

  • amazing people, fun job, and you get free shoes periodically (in 6 reviews)


Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • Hard to get raise, not always best upper management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    LIC Corp Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator  in  Long Island City, NY
    Current Employee - Sales Coordinator in Long Island City, NY

    I have been working at Steven Madden full-time for more than 3 years

    Pros

    Free breakfast on Friday! Salary positions, learn a lot, meet a lot of ppl, get to work in the city for shoe shows and get to travel out of town to ATL, Vegas, and Chicago sometime

    Cons

    Micromanaged, work overload, not enough pay, no place to grow, very cliquish, must kiss up to get promoted, a lot of false promises

    Advice to ManagementAdvice

    Create a development plan, pay more money

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Need better management !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Steven Madden part-time for more than a year

    Pros

    GREAT DISCOUNTS! 50% OFF , 65% OFF DURING CHRISTMAS, AND FREE 75$ GIFT CARD FOR CHRISTMAS, LETS NOT FORGET "MADDEN MONEY!"

    Cons

    I worked in the NYC SM for 2.5 years. I always met sales goal, never called out, never late. One of the Managers because I wasn't his "favorite" he never used to give me more than 14.5 hrs. (happened with alot of my other coworkers) he then would hire other Sale Associates and give them Full Time instead of giving anyone else who been in the company for longer. No room for growth what so ever unless you one of the management favorite… BTW Min wage plus commission if you don't sale.. you then would have a horrible check!

    Advice to ManagementAdvice

    STOP FAVORITISM !

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden

    Pros

    Great company and willing to help you succeed.

    Cons

    No cons I love this company

    Recommends
    Approves of CEO
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    Colorado owned Steve Madden Independent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Steven Madden full-time for more than a year

    Pros

    Access to fashion trends and great boot styles. Access to store management technique and overall great experience in a small locally owned company. You will learn a lot about sales psychology and marketing techniques. You will learn how to deal with difficult personalities.

    Cons

    Awful management. The owner is not someone worth working for. Terrible attitude. Hides behind the facet of "helping his employees with anything they need." Constantly puts employees in tears with brutal management style. Extremely unprofessional and inappropriate. Extremely high turn over rate. Few last longer than 6 months. Long hours, sometimes 12-13 hour shifts @ $8 an hour, %5 commission.

    Advice to ManagementAdvice

    Learn how to manage professionally and appropriately and perhaps you won't have such a high turn over rate. Make people want to be there instead of hating their jobs. Try a less brutal/abrasive approach to teaching your employees how you want them to perform. No one likes working for a tyrant.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    1st job..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Steven Madden part-time for more than a year

    Pros

    good training on product knowledge

    Cons

    sales associates can only work part time
    very limited growth within the company
    unprofessional

    Advice to ManagementAdvice

    the company could benefit to have better work-life balance.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Good but needs changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Steven Madden full-time

    Pros

    People are great, sample sales, you can wear whatever you want to work, always busy, has a parking lot for employees, decent discount

    Cons

    You can't leave until it's 6:00 on the dot even if your department is done for the day, no summer hours either. Not a lot of vacation days when you first start and everyone is afraid to stand up to sr management and let employees leave early before holidays. Long hours during shoe shows and no recognition for hard work and dedication No paid maternity leave for an almost all female company

    Advice to ManagementAdvice

    Ask the people who work for you what changes they want to see and act on them. All other companies have summer hours or shortened days. Don't let employees be afraid to take a full lunch break or day off reward employees for a good job and walk around the building more to say hello and know who is working for you. Have a BBQ or company gathering to bring employees together

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    Enjoyable experience

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Steven Madden part-time for more than a year

    Pros

    Fast-paced, fun, great merchandise, company values, great staff

    Cons

    Not too much room for promotions when in school, also hard to balance both.

  9.  

    No Work Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Long Island City, NY
    Current Employee - Anonymous Employee in Long Island City, NY

    I have been working at Steven Madden full-time

    Pros

    Good benefits, good people, good discount, breakfast on Fridays.

    Cons

    No work-life balance, long work hours, no summer Fridays, no early dismissal before holidays, no flex time, less that generous time off policy, not a lot of paid holidays. Everyone works long work days (6pm) and then before a holiday while every other company lets their employees have half days senior management makes everyone work a full day. If they do an early dismissal, it's 4:00pm. They make you work long hours and don't give anything in return. All people do before a holiday or on Friday's in the summer is complain that they are working instead of doing any work.

    Advice to ManagementAdvice

    Wake up senior management...you want people to work give them something in return. Get with the times and stop being so old fashioned. Make yourself more competitive. You pride yourself on being on top of the latest trends but when it comes to benefits you lag behind. Start treating your employees like humans instead of robots. Maybe you don't want to spend time with your family but some of us do.

  10.  

    I have enjoyed it. Very flexiable

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden full-time

    Pros

    Flexible hours, small company so you learn a lot

    Cons

    Small company so there is not that much room for groth

  11.  

    Horrible corporate company to work for if you are at all a creative individual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Designer  in  Sunnyside, NY
    Former Employee - Associate Designer in Sunnyside, NY

    I worked at Steven Madden full-time for less than a year

    Pros

    Health care coverage? Free breakfast on Fridays...

    Cons

    The entire environment is awful. Very unhealthy and unhappy. Horrible communication from higher management, unorganized, and everyone who works there couldn't care less about the actual work they do. Very uninspiring place as a designer.

    Advice to ManagementAdvice

    Treat your employees like you care about them. Encourage their creativity. Make your offices feel less like a graveyard.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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