Steven Madden Reviews

Updated March 29, 2015
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3.2
92 Reviews
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Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
39 Ratings

Pros
  • Fun activities and great discount and free shoes (in 11 reviews)

  • amazing people, fun job, and you get free shoes periodically (in 7 reviews)

Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • sales associates can only work part time (in 6 reviews)

More Pros and Cons

Employee Reviews

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  1. Awesome place to work. Loved the discount

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    Really taught me how to expand my people skills

    Cons

    Low pay. But awesome and fun place to work also

    Recommends
    Approves of CEO
  2. Not what you expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Arcadia, CA
    Current Employee - Sales Associate in Arcadia, CA

    I have been working at Steven Madden part-time (more than a year)

    Pros

    Employee discounts at any Steve madden store and employee family discounts , 2 free shoes a year, fun environment, flexible with schedule, wearing the shoe during work hours is requires

    Cons

    Not enough hours for part-timers, hours are based on amount of shoes sold in $, lack of communication

    Recommends
    Neutral Outlook
  3. Interesting Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Steven Madden

    Pros

    Obviously working at Steve Madden as a young girl, was very exciting. Being surrounded by beautiful shoes and not too mention, the 50% discount didn't hurt either. I learned a lot during my time here about management and how a business should be run.

    Cons

    The management at the particular store I worked at, was lacking and seriously incompetent. The work was distributed unevenly. I often had to work after I was clocked out to restock because no one else would. They took advantage of me being recently hired and exploited that.

    Advice to ManagementAdvice

    Make sure new employees feel valued and are able to learn. Do not take advantage of their willingness to work hard.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. Summer Internship

    • Comp & Benefits
    • Work/Life Balance
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Steven Madden as an intern (less than a year)

    Pros

    All depends on the department you end up interning for and who your "mentor" is. I was the only intern in my department so I got to work with different employees and learn a lot! Other interns were not so lucky...

    Cons

    DO NOT DRIVE TO WORK! There is no where to park!

    Advice to ManagementAdvice

    Don't place too many interns in the same department!

    Doesn't Recommend
  6. Good atmosphere, bad work delegation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stock Associate in Miami, FL
    Current Employee - Stock Associate in Miami, FL

    I have been working at Steven Madden

    Pros

    This store has great vibes usually, everyone for the most part works very hard. Free shoes happen often, and they have flexible scheduling.

    Cons

    Delegation of responsibilities are unorganized at best, chaotic during holiday season. Errors are made in the stock room due to this poor delegation and having one or two guys try and get 5 tasks done at one time. It is possible though, but not worth how much they pay an hour.

    Advice to ManagementAdvice

    Delegate work much better, promote leadership and actually solidify leadership in the stock room. If there isn't any lead roles you can trust then you must either find someone who can take care of that for you or take care of it yourself.

  7. Great for retail sales experience

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate

    I have been working at Steven Madden part-time (less than a year)

    Pros

    Managers encourage learning sales techniques and are very willing to teach
    Hours are reasonable and schedules are usually made 2 weeks in advance
    Communication is good and rarely are there any conflicts
    Good training for new sales associates
    Get a free pair of shoes every season
    Great employee and family discount

    Cons

    Pay is minimum wage and commission is 2%
    Sales goals can be high during slow periods and there is a chance of being written up if you do not make your monthly goal.

    Recommends
    Positive Outlook
  8. Sales Associate

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    Great sense of team, everyone is a family. The product is fun and affordable. Discount is great.

    Cons

    Limited hours but commission pay evens it out.

  9. poor management, felt like high school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY

    I worked at Steven Madden

    Pros

    - flexible scheduling
    - room for growth

    Cons

    - managers play favorites
    - managers gossiping with employees about other employees

    Doesn't Recommend
  10. It could have been better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cost Accounting Assistant in Long Island City, NY
    Former Employee - Cost Accounting Assistant in Long Island City, NY

    I worked at Steven Madden full-time (more than a year)

    Pros

    Friendly colleagues and Cake days. Breakfast on Fridays is pretty good. And benefits are pretty good. $40% off at retail stores and insurance benefits are pretty good.

    Cons

    There is no room to grow in the department and the salary is really low. Even moving within the company is difficult and the department lacks proper vision and direction.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. Has its ups and downs but definitely an energic aura streams through the product, just as much as through the employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator in New York, NY
    Current Employee - Sales Coordinator in New York, NY

    I have been working at Steven Madden full-time (more than a year)

    Pros

    I love the enthusiam and energy of the company, its very positive, youthful, and upbeat. This makes working for the company very easy and enjoyable. You will not be mad about heading to work in mornings.

    Cons

    With every company, there is always aspects that need improvement. When it comes to Steve Madden, organizational skills needs to be restuctured as a company. Rules and regulations vary depending on the situations when in my opinion, should be always black and white. Rules are rules and should always be followed. This prevents confusion and favoritism.

    Advice to ManagementAdvice

    Stay humble! You guys are awesome but make sure rules are kept within the departments and standards are followed. It would make our jobs way easier :-)

    Recommends
    Negative Outlook

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