Steven Madden Reviews

Updated September 1, 2015
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3.2
Rating Trends
Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
22 Ratings

Pros
  • Fun, great associates, great discount, free shoes, store contests, (in 11 reviews)

  • Fun activities and great discount and free shoes (in 7 reviews)

Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • Sales associates get minimum wage for the most part (in 6 reviews)

More Pros and Cons

58 Employee Reviews

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  1. salesman

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salesman in Chicago, IL
    Current Employee - Salesman in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    great job to work for

    Cons

    bad pay all around the board

    Advice to Management

    pay more


  2. Sales Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in New York, NY
    Current Employee - Sales Coordinator in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Steven Madden (More than a year)

    Pros

    great environment. fun and interactive.

    Cons

    the entry level pay is poor


  3. Steve Madden

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Steven Madden (More than 3 years)

    Pros

    Discounts, laid back management, fun & young environment, hard work is noticed, up to trend with the latest fashions and opportunity to meet new people and make connections everyday.

    Cons

    Being on your feet for 8 - 10 hours a shift,lack of training, too repetitive,rude customers, upper management, & working holidays/weekends, hard work doesn't match up to pay

    Advice to Management

    Focus on training your management and don't just hire just to hire. The stores have so much more potential if you actually take the time to look and hire the right people.


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  5. HR Assistant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Laid back environment, great location and breakfast every Friday morning. HR team was well rounded and efficient.

    Cons

    Seemed as though there was limited growth potential and salaries were not always consistent with market rate.


  6. Sales Coordinator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in Sunnyside, NY
    Current Employee - Sales Coordinator in Sunnyside, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Steven Madden (More than a year)

    Pros

    great work culture. fun enviroment

    Cons

    do not have any cons


  7. Helpful (1)

    Store manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Steven Madden full-time (More than a year)

    Pros

    Discount Fashionable shoes Good music Free shoes Benefits Vacation time Small company so you can get to know other managers

    Cons

    District manager Payroll matrix does not allow enough hours for even the management staff Corporate is unorganized and very poor communication No room for growth

    Advice to Management

    This is a very unorganized company. Corporate is a mess and has no clue what they are doing. There are no regional managers so if you have an issue with your Dm you have to contact the vp or director of stores who the store managers have absolutely no relationship with at all. When corporate employees come to visit stores they do not talk to anyone but your Dm. If you do something wrong you will hear about it later when you get yelled at and feel small by your Dm. District manager is horrible. Plays favorites and gives them whatever they want, and talks down the rest of us and does nothing but cause stress and anxiety. When Dm does visit stores she will stay in the back the entire time and then give you the store visit report as she is leaving the store. There is no coaching or training what so ever, just yelling and scolding is what it feels like. I would develop your district managers more or hire regional managers to help develop your district managers so the higher ups can be made aware of what's going on. Create a better training program so everyone is on the same page. Have better communication within corporate so when it gets to the store level everyone understands and knows what's going on.


  8. Best part is the discount

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Santa Clara, CA
    Current Employee - Sales Associate in Santa Clara, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Steven Madden part-time

    Pros

    Amazing discount, great coworkers, learn a lot.

    Cons

    Management is a bit uptight. No praise when doing well. Only noticed when doing something wrong.

    Advice to Management

    Praise your employees! They'll work a lot harder if you do.


  9. ASM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Sales focused, easy to maintain status

    Cons

    Not organized in upper levels

    Advice to Management

    Focus on the talent in store


  10. sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    you get free shoes, that's pretty much the best thing.

    Cons

    they don't care about you

    Advice to Management

    they're rude & fake


  11. Assistant manager

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden full-time (Less than a year)

    Pros

    Close to home and convenient location

    Cons

    No payroll for staff and technology is outdated



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