Steven Madden

  www.stevemadden.com
  www.stevemadden.com

Steven Madden Reviews

Updated December 2, 2014
Updated December 2, 2014
77 Reviews
3.1
77 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
34 Ratings

Review Highlights

Pros
  • Fun activities and great discount and free shoes (in 11 reviews)

  • amazing people, fun job, and you get free shoes periodically (in 7 reviews)


Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • sales associates can only work part time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern in Long Island City, NY
    Former Employee - Intern in Long Island City, NY

    I worked at Steven Madden as an intern (less than an year)

    Pros

    Most amazing internship. The internship was about 8 weeks long, 9am - 6pm (long hours but I was busy the whole time). I was not just given "busy work" - was able to contribute to the team I worked with. Very friendly and helpful co-workers.

    Cons

    Corporate office is located in Long Island City, Queens - so the commute was a little rough.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden

    Pros

    Great company and willing to help you succeed.

    Cons

    No cons I love this company

    Recommends
    Approves of CEO
  3.  

    Definitely a competitive environment, but all positive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Santa Monica, CA
    Current Employee - Sales Associate in Santa Monica, CA

    I have been working at Steven Madden full-time (more than an year)

    Pros

    Insofar as working here, the company really takes care of their employees. Having been working here the past year, there has been a lot of growth from within the company. As for promotions, if one's numbers show in black and white, there is no reason (aside from availability of position) for them not to be promoted within the company.

    Amazing discounts help as well!

    Cons

    Hours can be straining at times, especially for students who work here to support themselves.

    Advice to ManagementAdvice

    Have a suggestion forum for employees to place their input. As great as the company is, there is always room for improvement.

    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    Amazing and friendly place to work

    Cons

    Very by the book

  6. 3 people found this helpful  

    Coming to work felt like going out with friends!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor in Dallas, TX
    Former Employee - Sales Supervisor in Dallas, TX

    I worked at Steven Madden part-time (more than an year)

    Pros

    Great working environment where the music was upbeat, coworkers and customers were fun and entertaining, and best of all where the scenery was filled with great style and very cute shoes. Since the stores are usually small square footage-wise and the product is kept in boxes out of customers reach, closing shifts end about 30 minutes after the shopping center closes -- something you won't find working in apparel.

    Cons

    Be careful or you may spend your whole paycheck in the store.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Easy and Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at Steven Madden part-time (more than an year)

    Pros

    Understanding
    Good Atmosphere
    Fun Co-workers
    Good schedule
    Commission

    Cons

    Communication
    Rumors
    Small Stock Room
    Down Time
    Not enough Hours

    Recommends
    Approves of CEO
  8. 1 person found this helpful  

    Made Great Friends

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX

    I worked at Steven Madden

    Pros

    *the 50% off discount on all shoes
    *freedom to express oneself through the dress code
    *mall atmosphere
    *ability to make extra money with commission
    *free shoe (pick is limited) for the spring/summer and for the fall/winter

    Cons

    *not a lot of employees, so getting time off was tricky
    *very short breaks
    *must wear a Steve Madden shoe
    *constantly standing

    Advice to ManagementAdvice

    Keep doing what your doing (a good job). Promote within from the employees working at the store looking for higher management.

    Recommends
    Approves of CEO
  9.  

    Internship

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden as an intern

    Pros

    Paid, hands-on, free shoes, friendly staff, free breakfast Friday's

    Cons

    Can't choose department to intern in

  10.  

    5+ years and counting... great company and benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden full-time (more than 5 years)

    Pros

    growth within position, department, company; great benefits with minimal personal contribution; family atmosphere; free breakfast on Friday's, monthly birthday cakes for employees, no dress code, samples sales, company party to include employees kids, company holiday party & summer gathering; very philanthropic company; personal shipments can be made using company discount (individual pays but at great savings)

    Cons

    people focus on negative instead of the positive
    no respect for chain of command/policies being implemented
    cons are challeges to improve upon your current situation

    Advice to ManagementAdvice

    allowing time off to be carried over
    be more visable to all employees
    do 360 reviews to allow for conversation of what needs changing

    Recommends
    Neutral Outlook
    Approves of CEO
  11.  

    Great customer service experience which provided me with experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Steven Madden full-time (more than 5 years)

    Pros

    The ease of selling such a strong brand, bonus's for managers who ran successful store and the employee discount we all pros. There was also a great connection with corporate decision makers in the New York office.

    Cons

    The time off policy would effect you social life since there were very strict restrictions about working on weekends and during the peak holiday season. The company also required there associates to perform their own store inventories.

    Advice to ManagementAdvice

    Consider more opportunities for leadership outside of working the store. I know there are limits since the corporate offices are in New York but there are ways of expanding such as account reps who deal with department store in select regions, more trainers within your districts and encouragement for managers to relocate to the corporate office.

    Recommends
    Neutral Outlook
    Approves of CEO

Work at Steven Madden? Share Your Experiences

Steven Madden

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.