Steven Madden Reviews

Updated August 31, 2015
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2.9
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Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
42 Ratings

Pros
  • Fun, great associates, great discount, free shoes, store contests, (in 11 reviews)

  • Fun activities and great discount and free shoes (in 7 reviews)

Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • Sales associates get minimum wage for the most part (in 6 reviews)

More Pros and Cons

121 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Made Great Friends

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX
    Recommends
    Approves of CEO

    Pros

    *the 50% off discount on all shoes *freedom to express oneself through the dress code *mall atmosphere *ability to make extra money with commission *free shoe (pick is limited) for the spring/summer and for the fall/winter

    Cons

    *not a lot of employees, so getting time off was tricky *very short breaks *must wear a Steve Madden shoe *constantly standing

    Advice to Management

    Keep doing what your doing (a good job). Promote within from the employees working at the store looking for higher management.


  2. Easy and Fun

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA
    Recommends
    Approves of CEO

    I have been working at Steven Madden part-time (More than a year)

    Pros

    Understanding Good Atmosphere Fun Co-workers Good schedule Commission

    Cons

    Communication Rumors Small Stock Room Down Time Not enough Hours


  3. Helpful (3)

    Coming to work felt like going out with friends!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Supervisor in Dallas, TX
    Former Employee - Sales Supervisor in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Steven Madden part-time (More than a year)

    Pros

    Great working environment where the music was upbeat, coworkers and customers were fun and entertaining, and best of all where the scenery was filled with great style and very cute shoes. Since the stores are usually small square footage-wise and the product is kept in boxes out of customers reach, closing shifts end about 30 minutes after the shopping center closes -- something you won't find working in apparel.

    Cons

    Be careful or you may spend your whole paycheck in the store.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Amazing and friendly place to work

    Cons

    Very by the book


  6. Definitely a competitive environment, but all positive!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Santa Monica, CA
    Current Employee - Sales Associate in Santa Monica, CA
    Approves of CEO

    I have been working at Steven Madden full-time (More than a year)

    Pros

    Insofar as working here, the company really takes care of their employees. Having been working here the past year, there has been a lot of growth from within the company. As for promotions, if one's numbers show in black and white, there is no reason (aside from availability of position) for them not to be promoted within the company. Amazing discounts help as well!

    Cons

    Hours can be straining at times, especially for students who work here to support themselves.

    Advice to Management

    Have a suggestion forum for employees to place their input. As great as the company is, there is always room for improvement.


  7. intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Great company and willing to help you succeed.

    Cons

    No cons I love this company


  8. Great for retail sales experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Retail Sales Associate
    Current Employee - Retail Sales Associate
    Recommends
    Positive Outlook

    I have been working at Steven Madden part-time (Less than a year)

    Pros

    Managers encourage learning sales techniques and are very willing to teach Hours are reasonable and schedules are usually made 2 weeks in advance Communication is good and rarely are there any conflicts Good training for new sales associates Get a free pair of shoes every season Great employee and family discount

    Cons

    Pay is minimum wage and commission is 2% Sales goals can be high during slow periods and there is a chance of being written up if you do not make your monthly goal.


  9. Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Steven Madden full-time

    Pros

    Great company to work for as far as growth opportunities.

    Cons

    Commission is a percentage of your income, therefore can be a competitive work environment.


  10. Great experience, learned a ton!

    Current Employee - Design Intern in New York, NY
    Current Employee - Design Intern in New York, NY

    Pros

    flexibility with school schedule, very helpful employees

    Cons

    can't think of any cons


  11. Senior Architect

    Former Employee - Senior Architect in Edison, NJ
    Former Employee - Senior Architect in Edison, NJ

    I worked at Steven Madden full-time (Less than a year)

    Pros

    Good organization to work with

    Cons

    IT needs to be little bit flexible on timings



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