Steven Madden Reviews

Updated July 20, 2015
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3.1
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Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
41 Ratings

Pros
  • Fun, great associates, great discount, free shoes, store contests, (in 11 reviews)

  • Fun activities and great discount and free shoes (in 7 reviews)

Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • Sales associates get minimum wage for the most part (in 6 reviews)

More Pros and Cons

109 Employee Reviews

Sort: Popular Rating Date
  1. Loved It

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA

    I worked at Steven Madden part-time (Less than a year)

    Recommends
    Recommends

    Pros

    Great co-workers, 50% discount, flexible scheduling

    Cons

    when times were slow nobody but the supervisors would get more than 5 hours


  2. Lack of flexibility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    Commission for sales is high

    Cons

    No Weekends off are scheduled


  3. sales... sales.... sales....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Montreal, QC (Canada)
    Former Employee - Sales Associate in Montreal, QC (Canada)

    I worked at Steven Madden part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - the discount on shoes and handbags. (might have spent too much of paycheck back into their hands....) - a lot of leeway for part-timers when it comes to the scheduling - very little cleaning - my boss was awesome

    Cons

    - a lot of pressure on sales even on part timers (when compared to full timers) - rewards only benefited the full timers - no commission for part timers only hourly rate

    Advice to Management

    there should be some separate section for the part timers for quotas met ---- rewards.


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  5. Average retail job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The best part of working at This location was the people. Best coworkers!!! You also get a great discount.

    Cons

    Working in retail is never ideal. Working weekends is a must, and holiday hours are awful.

    Advice to Management

    Give the employees some motivation! I was a college graduate that was looking to advance, and it went unnoticed.


  6. internship

    • Work/Life Balance
    • Career Opportunities
    • Senior Management
    Former Employee - Intern in Newark, DE
    Former Employee - Intern in Newark, DE

    I worked at Steven Madden (Less than a year)

    Pros

    you get a lot of free stuff in certain departments

    Cons

    there is a lot of filing


  7. Best part is the discount

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Sales Associate in Santa Clara, CA
    Current Employee - Sales Associate in Santa Clara, CA

    I have been working at Steven Madden part-time

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Amazing discount, great coworkers, learn a lot.

    Cons

    Management is a bit uptight. No praise when doing well. Only noticed when doing something wrong.

    Advice to Management

    Praise your employees! They'll work a lot harder if you do.


  8. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graphic Designer in Brooklyn, NY
    Former Employee - Graphic Designer in Brooklyn, NY

    I worked at Steven Madden full-time

    Recommends
    Recommends

    Pros

    Great benefits, everybody is super friendly, and a relaxed environment but still functioning. There is no dress code (except for "wearing Steve Madden shoes") and you get to participate in the Steve Madden Music concerts and International photoshoots.

    Cons

    There really isn't too much room for creativity especially since it has to be approved by the higher ups, but you're always encouraged to try. Sometimes gets super busy but most of the time it's a consistent work load.


  9. ASM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Sales focused, easy to maintain status

    Cons

    Not organized in upper levels

    Advice to Management

    Focus on the talent in store


  10. Horrible!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)

    I worked at Steven Madden

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free shoes, thats about it!!

    Cons

    This company creates are very cold environment which I believe is done purposely. You are constantly looked down on, disrespected, and the work loads never ends. There is so much work and this place is clearly understaffed. Working more hours doesn’t allow you to move forward within the company or even to be recognized for your hard work. There is no positive reinforcement. There is really no care for employees, they are very old fashion and still believe in ALOT of useless paper work that can be managed using softwares but they refuse and stick to doing things an old fashion way, which takes a lot of your time, when you can be using your time to complete more productive tasks. They expect you to work crazy hours and when you leave they give you dirty looks, as if to say your lazy if your going home at the end of the day. They also do not know how to utilize people with potential and education. They simply have a way of working and stick to it (its old fashion and passé). Everyone in the company is unhappy and criticizes upper management tremendously. You feel trapped, as if the company is against you and you really cannot trust anyone in this place. I’ve been lied too, deceived and manipulated in this place, I highly suggest to stay away!

    Advice to Management

    This company needs to modernized their techniques towards there employees and needs to hire the help that is needed.


  11. Senior Architect

    Former Employee - Senior Architect in Edison, NJ
    Former Employee - Senior Architect in Edison, NJ

    I worked at Steven Madden full-time (Less than a year)

    Pros

    Good organization to work with

    Cons

    IT needs to be little bit flexible on timings



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