Steven Madden Reviews

Updated August 31, 2015
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2.9
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Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
42 Ratings

Pros
  • Fun, great associates, great discount, free shoes, store contests, (in 11 reviews)

  • Fun activities and great discount and free shoes (in 7 reviews)

Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • Sales associates get minimum wage for the most part (in 6 reviews)

More Pros and Cons

121 Employee Reviews

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  1. Family Atmosphere but Poor Management and Training

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Coordinator in Long Island City, NY
    Former Employee - Sales Coordinator in Long Island City, NY
    Doesn't Recommend

    Pros

    It feels as though you are living in a family. This includes the casual atmosphere, the many friendships, and fun office activities. They also have fairly decent benefits.

    Cons

    The management seems to be very disorganized and somewhat old fashioned. Training is barely there. The office is too small for how many people are there.

    Advice to Management

    Please offer a decent training program for all positions. Also, the possibility of newer computer programs for order entry and even (on a separate note) expense report processing could make certain things run smoothly.


  2. sales associate

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great employee discount fun and relaxed working atmosphere great product (shoes, accessories, some clothing) good part time work easy closing duties

    Cons

    dreaded mall hours especially during holiday season wished there was a better bonus incentive hard to move up with the company when only working part time

    Advice to Management

    offer better bonus incentive program train and inform employees on how to advance within the company other than being management position


  3. ARea manager

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Melbourne (Australia)
    Former Employee - Area Manager in Melbourne (Australia)
    No opinion of CEO

    Pros

    Access to current trends and or fashions. Ability to be a sound team leader. Encourage youth to be more interactive with there workplace's. NIce stores and staff outside of head office are absolutly wonderful.

    Cons

    strict working hours which leave very little time for a personal and or socail life. Disresept from senior employees at head office, Sometime fauly stock

    Advice to Management

    Keep the store staff happier and they will work harder to acheive goals. Be wary of people that are after a feeling of power( never works in a team job) :)


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good place

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends

    Pros

    Fun and great working environment. You really get into the commission based atmosphere.The discounts are great and worthwhile. Overall recommended.

    Cons

    Scheduling is an issue and really depends on sales goals and how many employees are currently working there at the moment.

    Advice to Management

    More flexibility for scheduling and planned vacations. No last minute schedule fixes. Overall great place and atmosphere but management needs to seek work and life balance for all


  6. Steve Madden

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Chicago, IL
    Former Employee - Assistant Manager in Chicago, IL

    Pros

    Easy commission sales job. Your title as a manager did not define your actual job. You were excepted to be able to dable in a little of everything. Very young company with great access to corporate depending on our home store location.

    Cons

    Work life balance was not carefully thought of. Little done to commend achievements and distribute work evenly. Nepotism at it's best.

    Advice to Management

    Although the non-defined job descriptions do help to learn a little bit of everything, placing more structure in the role of each level of manager would ensure that work is getting distributed fairly.


  7. Helpful (1)

    Made Great Friends

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Dallas, TX
    Former Employee - Sales in Dallas, TX
    Recommends
    Approves of CEO

    Pros

    *the 50% off discount on all shoes *freedom to express oneself through the dress code *mall atmosphere *ability to make extra money with commission *free shoe (pick is limited) for the spring/summer and for the fall/winter

    Cons

    *not a lot of employees, so getting time off was tricky *very short breaks *must wear a Steve Madden shoe *constantly standing

    Advice to Management

    Keep doing what your doing (a good job). Promote within from the employees working at the store looking for higher management.


  8. A good learning experience.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern
    Former Employee - Intern
    Recommends
    Approves of CEO

    Pros

    Great discount. Good work environment.

    Cons

    Low pay for entry level jobs.


  9. Small company, hard to move up, but a good (small) job to have had

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate
    Recommends
    No opinion of CEO

    Pros

    great discounts 50% off smaller enviorment so less to do commision employee apprecation 60% off 2 free shoes a year small and family like

    Cons

    No employee loyalty Moving up is very hard Great work foes unrecognized

    Advice to Management

    I would have stayed if they had promoted me. I've worked there the longest, produced the best stats, was never late, never had any complaints from staff/ customers or management. But they hired someone who has no knowledge of the company and doesnt care. STEVE MADDEN appreciate the employees that help keep your comapny afloat


  10. it's a stepping stone for something better

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Long Is City, NY
    Current Employee - Anonymous Employee in Long Is City, NY
    Doesn't Recommend
    Approves of CEO

    Pros

    short working hours, laid back management

    Cons

    management is inconstant, promotions within the company doesnt happen very often


  11. Good.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Approves of CEO

    Pros

    Growth potential, wealthy company,benefits, creative enviorment.

    Cons

    The corporate office is in a different building. I t would be great if we were all in one facility.



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