Steven Madden

  www.stevemadden.com
  www.stevemadden.com
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Steven Madden Reviews

Updated September 9, 2014
Updated September 9, 2014
71 Reviews
3.1
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
30 Ratings

Review Highlights

Pros
  • Fun, great associates, great discount, free shoes, store contests, (in 8 reviews)

  • amazing people, fun job, and you get free shoes periodically (in 6 reviews)


Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • Hard to get raise, not always best upper management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Family Atmosphere but Poor Management and Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Coordinator  in  Long Island City, NY
    Former Employee - Sales Coordinator in Long Island City, NY

    I worked at Steven Madden

    Pros

    It feels as though you are living in a family. This includes the casual atmosphere, the many friendships, and fun office activities. They also have fairly decent benefits.

    Cons

    The management seems to be very disorganized and somewhat old fashioned. Training is barely there. The office is too small for how many people are there.

    Advice to ManagementAdvice

    Please offer a decent training program for all positions. Also, the possibility of newer computer programs for order entry and even (on a separate note) expense report processing could make certain things run smoothly.

    Doesn't Recommend
  2.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    great employee discount
    fun and relaxed working atmosphere
    great product (shoes, accessories, some clothing)
    good part time work
    easy closing duties

    Cons

    dreaded mall hours especially during holiday season
    wished there was a better bonus incentive
    hard to move up with the company when only working part time

    Advice to ManagementAdvice

    offer better bonus incentive program
    train and inform employees on how to advance within the company other than being management position

  3.  

    ARea manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Area Manager  in  Melbourne (Australia)
    Former Employee - Area Manager in Melbourne (Australia)

    I worked at Steven Madden

    Pros

    Access to current trends and or fashions. Ability to be a sound team leader. Encourage youth to be more interactive with there workplace's. NIce stores and staff outside of head office are absolutly wonderful.

    Cons

    strict working hours which leave very little time for a personal and or socail life. Disresept from senior employees at head office, Sometime fauly stock

    Advice to ManagementAdvice

    Keep the store staff happier and they will work harder to acheive goals. Be wary of people that are after a feeling of power( never works in a team job) :)

    No opinion of CEO
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  5.  

    Good place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Miami, FL
    Former Employee - Anonymous Employee in Miami, FL

    I worked at Steven Madden

    Pros

    Fun and great working environment. You really get into the commission based atmosphere.The discounts are great and worthwhile. Overall recommended.

    Cons

    Scheduling is an issue and really depends on sales goals and how many employees are currently working there at the moment.

    Advice to ManagementAdvice

    More flexibility for scheduling and planned vacations. No last minute schedule fixes. Overall great place and atmosphere but management needs to seek work and life balance for all

    Recommends
  6.  

    Steve Madden

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Manager  in  Chicago, IL
    Former Employee - Assistant Manager in Chicago, IL

    I worked at Steven Madden

    Pros

    Easy commission sales job. Your title as a manager did not define your actual job. You were excepted to be able to dable in a little of everything. Very young company with great access to corporate depending on our home store location.

    Cons

    Work life balance was not carefully thought of. Little done to commend achievements and distribute work evenly. Nepotism at it's best.

    Advice to ManagementAdvice

    Although the non-defined job descriptions do help to learn a little bit of everything, placing more structure in the role of each level of manager would ensure that work is getting distributed fairly.

  7. 1 person found this helpful  

    Made Great Friends

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales  in  Dallas, TX
    Former Employee - Sales in Dallas, TX

    I worked at Steven Madden

    Pros

    *the 50% off discount on all shoes
    *freedom to express oneself through the dress code
    *mall atmosphere
    *ability to make extra money with commission
    *free shoe (pick is limited) for the spring/summer and for the fall/winter

    Cons

    *not a lot of employees, so getting time off was tricky
    *very short breaks
    *must wear a Steve Madden shoe
    *constantly standing

    Advice to ManagementAdvice

    Keep doing what your doing (a good job). Promote within from the employees working at the store looking for higher management.

    Recommends
    Approves of CEO
  8.  

    A good learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Intern
    Former Employee - Intern

    I worked at Steven Madden

    Pros

    Great discount. Good work environment.

    Cons

    Low pay for entry level jobs.

    Recommends
    Approves of CEO
  9.  

    Small company, hard to move up, but a good (small) job to have had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Steven Madden

    Pros

    great discounts 50% off
    smaller enviorment so less to do
    commision
    employee apprecation 60% off
    2 free shoes a year
    small and family like

    Cons

    No employee loyalty
    Moving up is very hard
    Great work foes unrecognized

    Advice to ManagementAdvice

    I would have stayed if they had promoted me. I've worked there the longest, produced the best stats, was never late, never had any complaints from staff/ customers or management. But they hired someone who has no knowledge of the company and doesnt care.
    STEVE MADDEN appreciate the employees that help keep your comapny afloat

    Recommends
    No opinion of CEO
  10.  

    it's a stepping stone for something better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Long Is City, NY
    Current Employee - Anonymous Employee in Long Is City, NY

    I have been working at Steven Madden

    Pros

    short working hours, laid back management

    Cons

    management is inconstant, promotions within the company doesnt happen very often

    Doesn't Recommend
    Approves of CEO
  11.  

    Good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Steven Madden

    Pros

    Growth potential, wealthy company,benefits, creative enviorment.

    Cons

    The corporate office is in a different building. I t would be great if we were all in one facility.

    Recommends
    Approves of CEO

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