Steven Madden Reviews

Updated August 22, 2014
Updated August 22, 2014
68 Reviews

3.0
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
28 Ratings

Review Highlights

Pros
  • Fun, great associates, great discount, free shoes, store contests, (in 8 reviews)

  • amazing people, fun job, and you get free shoes periodically (in 6 reviews)


Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • Hard to get raise, not always best upper management (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good work experience

    • Work/Life Balance
    Former Employee - Production Assistant  in  New York, NY
    Former Employee - Production Assistant in New York, NY

    I worked at Steven Madden as an intern for less than a year

    Pros

    Paid internship! Paid hour lunch.

    Cons

    Long hours and commuting.
    Cliques.

    Recommends
  2.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Steven Madden part-time for more than a year

    Pros

    amazing people, fun job, and you get free shoes periodically.

    Cons

    not the best compensation, good for a college student

    Advice to ManagementAdvice

    pay your employees more!

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Busy all the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    sell more shoes- make more money

    Cons

    not a lot of hours

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  5.  

    Definitely a competitive environment, but all positive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Santa Monica, CA
    Current Employee - Sales Associate in Santa Monica, CA

    I have been working at Steven Madden full-time for more than a year

    Pros

    Insofar as working here, the company really takes care of their employees. Having been working here the past year, there has been a lot of growth from within the company. As for promotions, if one's numbers show in black and white, there is no reason (aside from availability of position) for them not to be promoted within the company.

    Amazing discounts help as well!

    Cons

    Hours can be straining at times, especially for students who work here to support themselves.

    Advice to ManagementAdvice

    Have a suggestion forum for employees to place their input. As great as the company is, there is always room for improvement.

    Approves of CEO
  6.  

    Loved the company originally, just many changes lately

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Supervisor
    Current Employee - Sales Supervisor

    I have been working at Steven Madden full-time for more than a year

    Pros

    Flexible hours, company expanding so more job opportunites (country wide), awesome coworkers, fun atmorsphere

    Cons

    Even with new stores opening left and right, it's been hard to move up at the retail level. Many district changes, making it hard for your work to get noticed. Not much opporunity for pay increase.

    Advice to ManagementAdvice

    Appreciate your retail management! Notice when things get done. They're the backbone of this company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Not a bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden full-time for more than a year

    Pros

    Gives alot room for creative insight. I work really close with corporate even as an assistant manager

    Cons

    They picked a pretty unorganized SM for our location

    Advice to ManagementAdvice

    Monitor who your store managers are more closely. Its hard to do all of the work and the SM get credited for it

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Awful experience in retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    pay in competitive, offers commission.

    Cons

    work overtime all the time- with no overtime benefits, was a manager and never trained, lots of gossiping in upper management and favoritism. Boss has made inappropriate passes on former employees. Very unorganized.

    Advice to ManagementAdvice

    Work for a more respectful company.

    Doesn't Recommend
    Neutral Outlook
  9.  

    A start point leading you to better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Supervisor  in  Long Is City, NY
    Current Employee - Sales Supervisor in Long Is City, NY

    I have been working at Steven Madden full-time for less than a year

    Pros

    The perks for employees discount would be the discount which is 50% off and having access to merchandise that aren't held in any other store. Working on Bleecker Street gives to perks to the neighborhood discount with other retail stores.

    Cons

    The cons are there is much growth within the company. You work every Saturday which is required of the management team until taken off which falls under you time off. Great thing to take from working here is the push it gives you. You learn how to manage quickly as well as being more direct.

    Neutral Outlook
  10.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    Amazing and friendly place to work

    Cons

    Very by the book

  11.  

    Nothing Spectacular

    Current Employee - Sales Associate  in  Baton Rouge, LA
    Current Employee - Sales Associate in Baton Rouge, LA

    I have been working at Steven Madden part-time for more than a year

    Pros

    Fairly straightforward duties, money is great during the holidays

    Cons

    They do not promote internally, very unprofessional environment

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