Steven Madden

www.stevemadden.com

Steven Madden Reviews

Updated January 28, 2015
Updated January 28, 2015
81 Reviews
3.2
81 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
37 Ratings

Review Highlights

Pros
  • Fun activities and great discount and free shoes (in 11 reviews)

  • amazing people, fun job, and you get free shoes periodically (in 7 reviews)


Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • sales associates can only work part time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Horrible corporate company to work for if you are at all a creative individual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Designer in Sunnyside, NY
    Former Employee - Associate Designer in Sunnyside, NY

    I worked at Steven Madden full-time (less than a year)

    Pros

    Health care coverage? Free breakfast on Fridays...

    Cons

    The entire environment is awful. Very unhealthy and unhappy. Horrible communication from higher management, unorganized, and everyone who works there couldn't care less about the actual work they do. Very uninspiring place as a designer.

    Advice to ManagementAdvice

    Treat your employees like you care about them. Encourage their creativity. Make your offices feel less like a graveyard.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good but needs changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Steven Madden full-time

    Pros

    People are great, sample sales, you can wear whatever you want to work, always busy, has a parking lot for employees, decent discount

    Cons

    You can't leave until it's 6:00 on the dot even if your department is done for the day, no summer hours either. Not a lot of vacation days when you first start and everyone is afraid to stand up to sr management and let employees leave early before holidays. Long hours during shoe shows and no recognition for hard work and dedication No paid maternity leave for an almost all female company

    Advice to ManagementAdvice

    Ask the people who work for you what changes they want to see and act on them. All other companies have summer hours or shortened days. Don't let employees be afraid to take a full lunch break or day off reward employees for a good job and walk around the building more to say hello and know who is working for you. Have a BBQ or company gathering to bring employees together

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3.  

    No Work Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Long Island City, NY
    Current Employee - Anonymous Employee in Long Island City, NY

    I have been working at Steven Madden full-time

    Pros

    Good benefits, good people, good discount, breakfast on Fridays.

    Cons

    No work-life balance, long work hours, no summer Fridays, no early dismissal before holidays, no flex time, less that generous time off policy, not a lot of paid holidays. Everyone works long work days (6pm) and then before a holiday while every other company lets their employees have half days senior management makes everyone work a full day. If they do an early dismissal, it's 4:00pm. They make you work long hours and don't give anything in return. All people do before a holiday or on Friday's in the summer is complain that they are working instead of doing any work.

    Advice to ManagementAdvice

    Wake up senior management...you want people to work give them something in return. Get with the times and stop being so old fashioned. Make yourself more competitive. You pride yourself on being on top of the latest trends but when it comes to benefits you lag behind. Start treating your employees like humans instead of robots. Maybe you don't want to spend time with your family but some of us do.

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  5.  

    Good work experience

    • Work/Life Balance
    Former Employee - Production Assistant in New York, NY
    Former Employee - Production Assistant in New York, NY

    I worked at Steven Madden as an intern (less than a year)

    Pros

    Paid internship! Paid hour lunch.

    Cons

    Long hours and commuting.
    Cliques.

    Recommends
  6.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Steven Madden part-time (more than a year)

    Pros

    amazing people, fun job, and you get free shoes periodically.

    Cons

    not the best compensation, good for a college student

    Advice to ManagementAdvice

    pay your employees more!

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Busy all the time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    sell more shoes- make more money

    Cons

    not a lot of hours

  8.  

    Definitely a competitive environment, but all positive!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Santa Monica, CA
    Current Employee - Sales Associate in Santa Monica, CA

    I have been working at Steven Madden full-time (more than a year)

    Pros

    Insofar as working here, the company really takes care of their employees. Having been working here the past year, there has been a lot of growth from within the company. As for promotions, if one's numbers show in black and white, there is no reason (aside from availability of position) for them not to be promoted within the company.

    Amazing discounts help as well!

    Cons

    Hours can be straining at times, especially for students who work here to support themselves.

    Advice to ManagementAdvice

    Have a suggestion forum for employees to place their input. As great as the company is, there is always room for improvement.

    Approves of CEO
  9.  

    Awful experience in retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    pay in competitive, offers commission.

    Cons

    work overtime all the time- with no overtime benefits, was a manager and never trained, lots of gossiping in upper management and favoritism. Boss has made inappropriate passes on former employees. Very unorganized.

    Advice to ManagementAdvice

    Work for a more respectful company.

    Doesn't Recommend
    Neutral Outlook
  10.  

    Loved the company originally, just many changes lately

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Supervisor
    Current Employee - Sales Supervisor

    I have been working at Steven Madden full-time (more than a year)

    Pros

    Flexible hours, company expanding so more job opportunites (country wide), awesome coworkers, fun atmorsphere

    Cons

    Even with new stores opening left and right, it's been hard to move up at the retail level. Many district changes, making it hard for your work to get noticed. Not much opporunity for pay increase.

    Advice to ManagementAdvice

    Appreciate your retail management! Notice when things get done. They're the backbone of this company.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    Amazing and friendly place to work

    Cons

    Very by the book

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