Steven Madden Reviews

Updated April 18, 2015
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  1. Helpful (1)

    Colorado owned Steve Madden Independent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Steven Madden full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Access to fashion trends and great boot styles. Access to store management technique and overall great experience in a small locally owned company. You will learn a lot about sales psychology and marketing techniques. You will learn how to deal with difficult personalities.

    Cons

    Awful management. The owner is not someone worth working for. Terrible attitude. Hides behind the facet of "helping his employees with anything they need." Constantly puts employees in tears with brutal management style. Extremely unprofessional and inappropriate. Extremely high turn over rate. Few last longer than 6 months. Long hours, sometimes 12-13 hour shifts @ $8 an hour, %5 commission.

    Advice to Management

    Learn how to manage professionally and appropriately and perhaps you won't have such a high turn over rate. Make people want to be there instead of hating their jobs. Try a less brutal/abrasive approach to teaching your employees how you want them to perform. No one likes working for a tyrant.

  2. Horrible corporate company to work for if you are at all a creative individual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Designer in Sunnyside, NY
    Former Employee - Associate Designer in Sunnyside, NY

    I worked at Steven Madden full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Health care coverage? Free breakfast on Fridays...

    Cons

    The entire environment is awful. Very unhealthy and unhappy. Horrible communication from higher management, unorganized, and everyone who works there couldn't care less about the actual work they do. Very uninspiring place as a designer.

    Advice to Management

    Treat your employees like you care about them. Encourage their creativity. Make your offices feel less like a graveyard.

  3. 1st job..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Steven Madden part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    good training on product knowledge

    Cons

    sales associates can only work part time
    very limited growth within the company
    unprofessional

    Advice to Management

    the company could benefit to have better work-life balance.

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  5. Good but needs changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Steven Madden full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    People are great, sample sales, you can wear whatever you want to work, always busy, has a parking lot for employees, decent discount

    Cons

    You can't leave until it's 6:00 on the dot even if your department is done for the day, no summer hours either. Not a lot of vacation days when you first start and everyone is afraid to stand up to sr management and let employees leave early before holidays. Long hours during shoe shows and no recognition for hard work and dedication No paid maternity leave for an almost all female company

    Advice to Management

    Ask the people who work for you what changes they want to see and act on them. All other companies have summer hours or shortened days. Don't let employees be afraid to take a full lunch break or day off reward employees for a good job and walk around the building more to say hello and know who is working for you. Have a BBQ or company gathering to bring employees together

  6. No Work Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Long Island City, NY
    Current Employee - Anonymous Employee in Long Island City, NY

    I have been working at Steven Madden full-time

    Pros

    Good benefits, good people, good discount, breakfast on Fridays.

    Cons

    No work-life balance, long work hours, no summer Fridays, no early dismissal before holidays, no flex time, less that generous time off policy, not a lot of paid holidays. Everyone works long work days (6pm) and then before a holiday while every other company lets their employees have half days senior management makes everyone work a full day. If they do an early dismissal, it's 4:00pm. They make you work long hours and don't give anything in return. All people do before a holiday or on Friday's in the summer is complain that they are working instead of doing any work.

    Advice to Management

    Wake up senior management...you want people to work give them something in return. Get with the times and stop being so old fashioned. Make yourself more competitive. You pride yourself on being on top of the latest trends but when it comes to benefits you lag behind. Start treating your employees like humans instead of robots. Maybe you don't want to spend time with your family but some of us do.

  7. Enjoyable experience

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY
    Current Employee - Sales Associate in New York, NY

    I have been working at Steven Madden part-time (More than a year)

    Pros

    Fast-paced, fun, great merchandise, company values, great staff

    Cons

    Not too much room for promotions when in school, also hard to balance both.

  8. I have enjoyed it. Very flexiable

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden full-time

    Pros

    Flexible hours, small company so you learn a lot

    Cons

    Small company so there is not that much room for groth

  9. Awful experience in retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    pay in competitive, offers commission.

    Cons

    work overtime all the time- with no overtime benefits, was a manager and never trained, lots of gossiping in upper management and favoritism. Boss has made inappropriate passes on former employees. Very unorganized.

    Advice to Management

    Work for a more respectful company.

  10. Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Steven Madden part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    amazing people, fun job, and you get free shoes periodically.

    Cons

    not the best compensation, good for a college student

    Advice to Management

    pay your employees more!

  11. Good work experience

    • Comp & Benefits
    Former Intern - Production Assistant in New York, NY
    Former Intern - Production Assistant in New York, NY

    I worked at Steven Madden as an intern (Less than a year)

    Recommends
    Recommends

    Pros

    Paid internship! Paid hour lunch.

    Cons

    Long hours and commuting.
    Cliques.

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