Steven Madden Reviews

Updated July 20, 2015
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109 Employee Reviews

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  1. Has its ups and downs but definitely an energic aura streams through the product, just as much as through the employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Coordinator in New York, NY
    Current Employee - Sales Coordinator in New York, NY

    I have been working at Steven Madden full-time (More than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    I love the enthusiam and energy of the company, its very positive, youthful, and upbeat. This makes working for the company very easy and enjoyable. You will not be mad about heading to work in mornings.

    Cons

    With every company, there is always aspects that need improvement. When it comes to Steve Madden, organizational skills needs to be restuctured as a company. Rules and regulations vary depending on the situations when in my opinion, should be always black and white. Rules are rules and should always be followed. This prevents confusion and favoritism.

    Advice to Management

    Stay humble! You guys are awesome but make sure rules are kept within the departments and standards are followed. It would make our jobs way easier :-)


  2. Helpful (3)

    Cejon Division- Design Department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in New York, NY
    Former Employee - Designer in New York, NY

    I worked at Steven Madden full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -SM Product Discount -Relaxed/causal office -Reasonable, hardworking coworkers -Good work life balance- you leave on time time most days, closings for inclement weather. -Opportunity to work on multiple brands -Steve Madden Corporate provides good benefits like tuition reimbursement, community outreach, 401k, and health insurance. -Great place to work if you keep your head down and don't stir the pot. -You don't actually need to know how to do your job to get hired

    Cons

    -Leadership of the division is checked out and that has trickled down to the rest of the company. Upper Management is frustrated and stagnant as well because of this attitude. Most Upper Management has been there for years and has not worked anywhere else or taken classes in design or leadership, so changes happen at a glacial speed. Design is stuck doing sales and production functions. -There is no structure to grow- Assistants are reporting to VP's and raises are low. -No design calendar. There is no accountability for any department from within or to work together. People just do whatever they need to, when they need to to make markets happen. Everything is rushed, last minute, and quality of work suffers. -The design team hierarchy is almost non existent, with each designer taking on their own category as a silo. There are no formal design meetings, concept boarding, or trend services. Not sure how the management know's what the team is work on. -Despite the company being a big player in scarves and cold weather knits, not one person on the design team can make CAD rendering or create/edit prints. This is a huge source of grief for both sales and design depts and makes me wonder what people are getting paid for if they can't actually design... -design department is severely understaffed, partly because the upper management are control freaks and does everything themselves, then complains about how much work they have to do. -Culture and values are not clearly defined. Many employees described the company as a 'family', but I do not think of this as a pro because this seems to have dissolved the boundaries of professionalism, so people who are not qualified for their roles stay employed as a result of favoritism and changes don't happen for fear of damaging friendships. -Offices are in need of a decor update and are very cluttered. Layout does not make sense. -Not the design driven company it should be- creative projects are sparse for anyone who isn't a manager.

    Advice to Management

    Steve Madden corporate needs to wake up and step into to clean this division up. This division is bleeding money because of poor management and no leadership. The potential for their business to double is there, but not if they don't make some high level management changes fast. Gone are they days where companies could rely on production managers and sales reps. to keep their product fresh- bolster your design ranks, they are your companies future when properly supported. Update the equipment for designers, provide trend services, go digital to save on time and money. Create a chain of command in the design team and get the whole division on a design calendar ASAP!


  3. Management can make all the difference.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Steven Madden part-time (More than a year)

    Pros

    The Discount is 50% unlimited sometimes 60% during holiday season.

    Cons

    Being at this company it can either be easy or hard to move up, depending on your boss. For me, I had a boss that would make me empty promises about moving up. Eventually, I had enough and moved on. It was a great company when I first started and had a different manager, but it all depends on the manager.


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  5. Made some great connections, but there are better places to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Designer in New York, NY
    Former Employee - Senior Designer in New York, NY

    I worked at Steven Madden full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Discount, colleagues, benefits, healthy wealthy company

    Cons

    Corporate upper management needs to be trained or simply replaced, too much favoritism, no loyalty or gratitude expressed to employees who are talented and work overtime. Different set of “rules” for different divisions.

    Advice to Management

    Don’t take sides, have meetings, appreciate your team and what they do for you and recognize all the hard work that makes the company money


  6. Helpful (1)

    Former Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Time off policy is pretty good, you get to attend trade shows , great discounts a few perks hear and there

    Cons

    you can never take off or call out end month , end of quarter . no summer hours raises are very small . upper management needs to appreciate their employees better and not take favorites .


  7. My team was great, however the company doesn't care about their people. Especially in lower volume stores.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Baton Rouge, LA
    Former Employee - Assistant Manager in Baton Rouge, LA

    I worked at Steven Madden full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Discount, dress code, free shoe twice a year

    Cons

    Pay, no raises, horrible communication and no room for growth.

    Advice to Management

    My district lost some really talented people in 2014. You offer absolutely nothing to keep people there. You want people to bust their butts selling your product but offer no worthy incentives. Guess what, running one contest throughout the company is not a motivator for most. Especially when you're going up against stores in NYC and Miami whom gross significantly more. Give your deserving people raises, stop making Saturdays mandatory for management and change the music more often.


  8. Good time!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Miami, FL
    Current Employee - Sales Associate in Miami, FL

    I have been working at Steven Madden part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good hours and great sfaff. Very competitive, managers treat every one equal and help out associates. Busy mall is easy to make money. Fun activities and great discount and free shoes

    Cons

    Stay open until late, they dont pay overtime, a lot of work poor pay. They don't allow to have days off on december. besides the low pay really low comission only 1 percent

    Advice to Management

    Pay more to your employees


  9. Fun times.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandising Coordinator in Los Angeles, CA
    Former Employee - Merchandising Coordinator in Los Angeles, CA

    I worked at Steven Madden full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great manager, good people, employees are treated like family.

    Cons

    Not a whole lot of advancement within the company, not a lot in terms of technological advances. Up to employees to look for areas for growth.

    Advice to Management

    Provide mentorship to your younger employees - cultivate their growth.


  10. 5+ years and counting... great company and benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    growth within position, department, company; great benefits with minimal personal contribution; family atmosphere; free breakfast on Friday's, monthly birthday cakes for employees, no dress code, samples sales, company party to include employees kids, company holiday party & summer gathering; very philanthropic company; personal shipments can be made using company discount (individual pays but at great savings)

    Cons

    people focus on negative instead of the positive no respect for chain of command/policies being implemented cons are challeges to improve upon your current situation

    Advice to Management

    allowing time off to be carried over be more visable to all employees do 360 reviews to allow for conversation of what needs changing


  11. a learning experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist Executive Assistant in Long Island City, NY
    Former Employee - Receptionist Executive Assistant in Long Island City, NY

    I worked at Steven Madden full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    personal growth and experience to move forward in a better position

    Cons

    training and management, the way new employees are treated almost like they are bullied

    Advice to Management

    when conversation are had with human resource it needs to be handled accordingly



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