Steven Madden

  www.stevemadden.com
  www.stevemadden.com

Steven Madden Reviews

Updated November 17, 2014
Updated November 17, 2014
76 Reviews
3.2
76 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Steven Madden CEO Ed Rosenfeld
Ed Rosenfeld
34 Ratings

Review Highlights

Pros
  • Great discounts, fun environment, good relations with corporate workers, (in 10 reviews)

  • amazing people, fun job, and you get free shoes periodically (in 6 reviews)


Cons
  • high turnover, underpay, stock room set up, pressure on numbers, little appreciation shown for hard work, no work/life balance (in 5 reviews)

  • sales associates can only work part time (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fast paced and demanding company with lack of leadership from upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative in New York, NY
    Former Employee - Creative in New York, NY

    I worked at Steven Madden full-time (more than 5 years)

    Pros

    Company Discount, holiday bonus, health benefits

    Cons

    Poor upper management, no loyalty, favoritism, “old school" mentality.

    Advice to ManagementAdvice

    Train your management staff properly and have six month reviews.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Scary bad!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY

    I worked at Steven Madden full-time (more than 3 years)

    Pros

    They do give younger people management opportunities

    Cons

    You will be treated with A LOT of disrespect, especially if you work in any NY locations where higher up management visit often! I never felt supported if there was something that went wrong, its just blame, scream & pass the buck....company motto maybe? If you can handle the harshness there is some opportunity to advance without a college degree but be prepared they chew through people & when they are done with you they'll have no problem with spitting you right out!

    Advice to ManagementAdvice

    Care, listen...be a normal company....stop using the F word at your employees!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Holyoke, MA
    Current Employee - Account Executive in Holyoke, MA

    I have been working at Steven Madden full-time (more than an year)

    Pros

    Experience. Life/ work. Expectations in line

    Cons

    Base pay. Days can be long at times

    Advice to ManagementAdvice

    Listen to employees more. Great potential

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Warning!!! Do not accept a creative job here

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    Wish I could think of one...sorry can't lie and make one up

    Cons

    These shoes are all badly made knockoffs...if you accept a design job you will question your tittle and watch creativity go out the window

    Advice to ManagementAdvice

    No advice. The fashion elite/evil do not listen to any advice...this is the reason for my warning.

  6.  

    very face paced and fun.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Steven Madden

    Pros

    The customers we meet are the best.

    Cons

    The starting pay almost makes you not want the opportunity.

  7.  

    Okay company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Antonio, TX
    Former Employee - Sales Associate in San Antonio, TX

    I worked at Steven Madden full-time (more than an year)

    Pros

    The discount was the best part. All of my shoes are from here. Chances are you'll make some great friends that you work with and customers. You can really network with the people that come in.

    Cons

    If you plan on trying to move up in this company, it's impossible. You won't get promoted unless they open new stores or someones quits and the managers now will never leave. This job is their life. Hours sucked, especially during the holidays but what do you expect when you work in a mall? Customers can be rude.

    Advice to ManagementAdvice

    Don't take your job too seriously. Do but don't. Have some fun.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    the good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Supervisor in New York, NY
    Current Employee - Sales Supervisor in New York, NY

    I have been working at Steven Madden full-time (more than 5 years)

    Pros

    good training
    well rounded company

    Cons

    donot like to promote from within
    poor judgement in manager hirings

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Sales rep

    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Steven Madden

    Pros

    Great discounts, easy hours, fun employees. Commission on your sales plus salary

    Cons

    You better have good self control working here, I almost never saw a paycheck thanks to the great discounts. Your constantly tending to idiots and getting too close to yucky feet

    Advice to ManagementAdvice

    Have better respect for your employees

  10. 3 people found this helpful  

    Coming to work felt like going out with friends!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Supervisor in Dallas, TX
    Former Employee - Sales Supervisor in Dallas, TX

    I worked at Steven Madden part-time (more than an year)

    Pros

    Great working environment where the music was upbeat, coworkers and customers were fun and entertaining, and best of all where the scenery was filled with great style and very cute shoes. Since the stores are usually small square footage-wise and the product is kept in boxes out of customers reach, closing shifts end about 30 minutes after the shopping center closes -- something you won't find working in apparel.

    Cons

    Be careful or you may spend your whole paycheck in the store.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    A little bit of good, a lot of bad, and the unbelievably UGLY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Steven Madden full-time (more than an year)

    Pros

    The atmosphere in the stores is fun and hip. The relationships you develop with your staff will last far beyond the job. The employee discount is competitive with any retailers in the market. There are also kind gestures given at Christmas time for all store employees.

    Cons

    What you are sold on in the beginning is later found out to be half truths or full of "technicalities". There is no support from higher management and the corporate office. Which is very strange seeing as how everyone is envoy ex on the smallest in store operational functions from how many paper towels are to be ordered to filling an entry level position.

    The buying department doesn't listen to store managers in respects to what items aren't selling, therefore the product sits in the store and takes up space.

    There is little room for upward mobility.

    There haven't been raises issued in 3 years, but stores are consistently pressured to beat LY numbers so District Managers can earn their bonuses.

    In addition to not giving raises, the company has done pay cuts (a new pay structure is what they call it) that have caused some managers to see a $200 monthly reduction in earnings!

    There is no work-life balance and no matter what the individual store needs are, it is almost impossible to get more hours to have the extra man power to keep store functions under control.

    Advice to ManagementAdvice

    Update the computer systems. Take the time to train employees to ensure mistakes are easier to prevent. Pay enough money so that you are able to attract a staff that cares about the company, the way you want them to.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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