Steward Health Care System Reviews

Updated July 23, 2015
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1.7
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Ralph de la Torre
16 Ratings

Pros
  • There are still some good people left over from the Caritas days but their numbers are rapidly dwindling (in 3 reviews)

  • good work place; great people; decent cafeteria (in 3 reviews)

Cons
  • Senior management is running the company into the ground, lot's of lay offs (in 7 reviews)

  • No one cares about how the employee feels they only care about making the money (in 5 reviews)

More Pros and Cons

20 Employee Reviews

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  1. Steward is "okay"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Boston, MA
    Former Employee - Senior Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Steward Health Care System full-time (More than 3 years)

    Pros

    lots of opportunity to develop skills (even if it is doing the same thing in a different way) lots of great people at the local entities - great nurses and doctors! great way to develop your sense of humor (can't take it too seriously) great way to develop your creative problem solving skills (finding ways to do more with less) You're not in it alone - everyone has the same restrictions and if you're good, you'll find ways to still have an impact

    Cons

    Corporate leadership doesn't communicate out to the rest of the organization - need more vision of where the company is going There is no employee development at all which impacts morale, employee satisfaction and ultimately turnover

    Advice to Management

    Improve the communication as to where Steward is going. Be visible Value your employees and invest in them


  2. It is a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Technician in Boston, MA
    Current Employee - IT Technician in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Steward Health Care System full-time

    Pros

    Healthcare benefits are reasonably priced

    Cons

    Not exactly the place to try to get a rounded experience. People get pigeon holed and it is tough to move on/up once that has happened.

    Advice to Management

    Pay better. Please climb out of the tower occasionally and rub elbows with the unwashed masses. I know it seems unappealing, but it would be nice to not be ruled by faceless overlords.


  3. Helpful (2)

    Yikes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Nurse in Boston, MA
    Former Employee - Staff Nurse in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Steward Health Care System full-time (More than a year)

    Pros

    Health benefits Parking is affordable for Boston Competitive pay Dunkin donuts!

    Cons

    I could spend paragraphs here but the bottom line is this company is not patient or employee focused. As a nurse you see first hand what "light" staffing can do to patient care and it is not safe or inviting to patients or employees alike. Never was there a day that someone wasn't complaining about the facility in some way. If you are new you are worked to the point where your only option is to leave because unless you were there for 10 years forget even getting a vacation.

    Advice to Management

    Get more staff! Staff are more vital to running a health care business than shiny new gadgets!- These hospitals are not huge, how can you keep letting great employees slip through the cracks while bad ones stay!


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  5. Great potential, where company works to balance customer care, employee needs, and profitability to shareholders.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Services in Boston, MA
    Current Employee - Information Services in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Steward Health Care System full-time (More than 3 years)

    Pros

    Working in Information Services, the leadership is great. There are some very high-quality, talented people. Things move and change quickly, but under an environment and culture that supports the ability to successfully execute change. Good work/life balance.

    Cons

    There is a lot of change required. While many processes exist, documentation is thin making repetition harder. Not much communication from organizational leadership downward on organizational direction.

    Advice to Management

    While the communication department does a great job communicating to the public and patients about patient-centric initiatives, senior leadership needs to work harder on communicating company direction to staff.


  6. Ability to input KPI into operations/finance hierarchical in nature

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Boston, MA
    Former Employee - Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Steward Health Care System full-time (Less than a year)

    Pros

    Grass roots total focus on best patient clinical outcomes...

    Cons

    Ability to coordinate analytics between divisions borders on non existent, materials usage held back / territorial in nature...

    Advice to Management

    Seek greater input from the personnel in the field - clinicians / support staff


  7. Very fulfilling, fast paced and unconventional.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Boston, MA
    Current Employee - Program Manager in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Steward Health Care System full-time (More than 3 years)

    Pros

    Rapid growth, personal growth if you can handle the fire

    Cons

    Not enough training and resources

    Advice to Management

    Focus on the big picture...


  8. Helpful (1)

    Egotistical Management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Boston, MA
    Former Employee - Administrative Assistant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Steward Health Care System part-time (More than 8 years)

    Pros

    If you live in Brighton then you can walk to work.

    Cons

    Do not value long term employers. More interested in satisfying their own egos than doing what is best for the hospital.

    Advice to Management

    Dust off your resumes because you will be next.


  9. Helpful (2)

    A disgusting experience from a failing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Boston, MA
    Current Employee - Registered Nurse in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Steward Health Care System full-time (More than 10 years)

    Pros

    There are still some good people left over from the Caritas days but their numbers are rapidly dwindling

    Cons

    How you are treated depends on people's perception of how well you know the CEO, Ralph De la Torre. If people think you are his friend, you can get away with not answering your beeper, sleeping with your nurse etc. If they think that he does not like you, you are in huge trouble and basically unable to do your work.

    Advice to Management

    Leave the company before you end up in jail.


  10. Helpful (1)

    Flushing a wonderful healthcare system down the toilet

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administration in Boston, MA
    Former Employee - Administration in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Steward Health Care System full-time (More than 5 years)

    Pros

    The few, remaining long term employees (many "downsized")

    Cons

    CEO and staff in high end accommodations in Copley Square while hospitals/ancillary buildings fall in disrepair High turnover of senior leadership at the hospitals Demands of leadership to increase volume with no means with which to do it (improved facilities, etc...)

    Advice to Management

    Senior leadership needs to run Steward as a hospital system rather than a profit making business...their bread and butter are the patients and loyal employees and they are losing these in droves...including long time physicians who are taking their patient practices with them


  11. Not pleasant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Boston, MA
    Former Employee - Administrative Assistant in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Steward Health Care System full-time (More than a year)

    Pros

    The location was convenient -- right in downtown Boston

    Cons

    No sense of work/life balance. Horrible to work for.



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