StoneMor Reviews

Pros

1. Benefits are on par with others and the company absorbed most of the cost
2. They are very family oriented. During the economic crash, they initiated a fair furlough rather than lay one person off.
3. Depending on your department, there are opportunities for advancement.
4. Most management genuinely care about their employees and offer lots of feedback

Cons

1. Pay is below for the same job at other companies
2. Only salaried employees are entitled to yearly bonus, not hourly employees
3. Depending on the department, there is definite preferential treatment, where employees who are tenured but not qualified receive promotions over those who are qualified.
4. Lots of back stabbing

Advice to Senior Management

Rather than continue to purchase properties, you should reward your employees with more than a 3% raise after a 3 year salary freeze and furlough.

Pros

There is some flexibility to this job, as long as the numbers are met, and at the very least has been interesting on many levels.

Cons

The company is less about the families we are servicing and more about meeting numbers. Issues needing to be resolved are put on the back burner as selling pre-need is "more important" - according to management. There are Counselors who are family oriented and genuinely care about helping those who are grieving to make wise decisions, however most of them quit or are terminated for not being aggressive pre-need sales people. A Family Service Counselor wage is minimum wage OR commission - whichever is higher (and in most cases it's minimum wage).

Advice to Senior Management

Though I understand StoneMor is a business and money needs to be made, the first priority should always be the families you serve. Numbers are important, but at what sacrifice. I have heard more complaints from families than praise, and you are losing the good counselors...

Pros

Growth Potential in the company

Cons

A very depressing industry overall.

Advice to Senior Management

Conduct aptitude tests and place the RIGHT people at the RIGHT place