StoneMor Reviews

Updated August 18, 2014
Updated August 18, 2014
56 Reviews

2.9
56 Reviews
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Lawrence Miller
35 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    The worst two years of my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Service Counselor  in  Kansas City, MO
    Former Employee - Family Service Counselor in Kansas City, MO

    I worked at StoneMor full-time for more than a year

    Pros

    The clients and familes were great. I learned a lot about the funeral business and Kansas City History. The park was beautiful.

    Cons

    Too much paperwork...no computers. The sales team supported the office staff, management and grounds crew. You live your life there...no time off. Kept changing the commissions. Last year the office did not have heat or hot water for six months. Constant turnover and always understaffed. Never got leads and the training was less than sufficient. If you want to survive, you better learn it on your own. Benefits were less than stellar...paychecks were weekly but between benefits and taxes...there was nothing left over. No access to home office or HR. It was like I stepped back in time.

    Advice to ManagementAdvice

    Get a manager that actually works...he was never there and would never address issues...always pass them off to the Office Manager and Family Service Counselor Supervior. He was never organized and never followed through.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Scam artists

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance
    Former Employee - Maintenance

    I worked at StoneMor full-time for more than a year

    Pros

    The pay was alright. Other than that I can't figure out anything else that is good about the company.

    Cons

    They only view families as dollar signs. They treat their employees like dirt unless you're "in" with management. Upper management is inexperienced. The pre-installs are the biggest scam known to man. Their only interested in one thing. MONEY. I think it's sad that a company like this is still around. They also love to charge families overtime fees but the employees are told to take a day off.

    Advice to ManagementAdvice

    Treat your families and employees with the respect they deserve. Your pre-install program is a joke. One day families will wise up to the lies you spin and you're going to have one heck of a law suit on your hands.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Family Service Counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Osceola, IN
    Former Employee - Anonymous Employee in Osceola, IN

    I worked at StoneMor full-time for less than a year

    Pros

    There was nothing positive about how this location ran.

    Cons

    Horrible!!!! They are dishonest and lie to employees and to (families) customers!
    No manager, no district manager and not training!!!!

    Advice to ManagementAdvice

    Restructure

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Worst Job I've Ever Had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Counselor  in  Sedalia, MO
    Former Employee - Sales Counselor in Sedalia, MO

    I worked at StoneMor as a contractor for less than a year

    Pros

    There are absolutely no pros that I can think of

    Cons

    Training is non-existent, the pay is abysmal, management doesn't give a darn, constantly changing quotas, lack of support, office manager lied about salary/compensation. My two weeks of paid training was actually 12 total hours of training in 3 days and then I was thrown to the wolves basically and told to sell.

    Advice to ManagementAdvice

    Start caring about your employees and the people they are trying to help. This is a job that's hard enough as is, but the ridiculous quotas you set, especially for the smaller cemeteries, is ridiculous especially with the lack of training you provide.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Wow Really!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager  in  Charleston, WV
    Former Employee - Sales Manager in Charleston, WV

    I worked at StoneMor full-time for less than a year

    Pros

    Very good pay scale for earnings off commission if you are at a decent park.

    Cons

    Very unmotivating conference calls two or three times a week. Trying to motivate by telling you that they will replace you just doesnt work. This company installs vaults in their cemeteries before the family needs it, the problem with this is that the vaults probably wont be any good by the time the family needs it, secondly there wont be any money in trust to replace it if under new ownership. The upper management expects you to turn around a cemetery in a matter of weeks that has been struggling for years. Just bad business.

    Advice to ManagementAdvice

    Be more open to the changes taking place in the marketplace, open the doors to cremation products. Offer packages for cremation and promote it. If not just continue to rape and pillage your files and keep your eyes shut to what really is going on. And I was just replaced after 6 weeks, the first month we struggled but were over pace for the month and I had written more than half the budget personally. so you made a huge mistake by replacing me with a former manager that was getting ready to be fired at another cemetery outside the company for not selling. But I guess he was friends with the regional boss. So I will tell you that I will make sure that the very few excellent counselors that here in this market stay far away from any stonemor properties.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Lies, betrayal, evil, greed, clueless, thieves. Pretty much sums up the upper management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grounds Crew
    Former Employee - Grounds Crew

    I worked at StoneMor full-time for more than a year

    Pros

    You get to work outdoors.

    Cons

    They lie to you from the start. Never trust them! The pre-installs are a joke. Once you see one opened up you'll understand. They will give you any excuse they can to not give you a pay raise and they'll raise your insurance. If your in sales they'll give you 3 chances to make your quota. If you don't then you're gone. Oh and no overtime pay. Even though they charge the families. They put making money in front of servicing the families. Most management would not be considered for part time seasonal workers in my book. If the share holders knew what current and former employees knew they would drop their stock ASAP.

    Advice to ManagementAdvice

    Sell your company. You couldn't make it as Loewen group and now you're doing pre-installs that are illegal. Well, maybe their legal in some states but I bet the state leaders have never seen one done. Learn how to treat your employees with respect and dignity. Quit thinking you're Gods.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Discriminatory, Unfair, and they don't care about you or the families

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Service Counselor
    Former Employee - Family Service Counselor

    I worked at StoneMor full-time for less than a year

    Pros

    absolutely none. The atmosphere was predatory, there are little chance of making money because if you don't make quota one week, you are sent outside to greet customers for the next week ( punishment) Discrimination is not handled at all. Old timers get all the leads and they get the numbers. Unprofessional management with no education at all. Who can survive on $200.00 a week and they don't want you there anyway. Its all preneed and in my cemetery, graves were $23,000. In this economy? So overpriced it is insane. NO training. You cannot be an empathetic human and work here.

    Cons

    All of the above because there are no positives . If you are nice- stay away. All they want are numbers and they prey on the elderly to the point of harrassment. It was a hellacious experience working with monsters.

    Advice to ManagementAdvice

    Know what you are doing and who you are hiring. Maybe these are the kind of people you want. If so, then you will retain the reputation that cemetery people are snakes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 5 people found this helpful  

    eye opening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Family Service Counselor  in  Greenville, SC
    Former Employee - Family Service Counselor in Greenville, SC

    I worked at StoneMor full-time for more than a year

    Pros

    every week you get paid either minium pay or commision which ever is the greatest.

    Cons

    managers that aren't fair, steal leads, you can only turn in 40 hours a week even though you work more like 50-60 7 days a week, if you turn in more than 40 you will be written up. constant threats of losing your job, if you dont produce 16000. a month, every month. this company pays the lowest commisions of any in this area, and there are quite a few. bad behavior is from managers are praised and promoted with this company.

    Advice to ManagementAdvice

    please are the conference calls that degrade you really needed.

    Doesn't Recommend
    Disapproves of CEO
  10. 1 person found this helpful  

    Steer clear empty promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee  in  South Bend, IN
    Current Employee - Employee in South Bend, IN

    I have been working at StoneMor full-time for less than a year

    Pros

    Can write your own paycheck is you can keep your manager or other sales rep. from stealing your customers from underneath you.
    It is true the best sales people do not necessitate being the best managers.

    Cons

    Use of threats as motivation coming from VP down to local level management.
    Team work is non-existent. Encourage pushy sales and praying on the grief of the families, use of guilt and shame are common techniques. If you are willing to put aside integrity and ethics it would be a great place to work. New acquisitions only concern, not supporting staffing.

    Advice to ManagementAdvice

    Learn management techniques. Remember that people have lives away from work, its not about working 7 days a week,
    Advise to board of directors: reinvest in what you already have, the administrative staff, grounds staff, grounds maintenance, fairer commissions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Horrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Counselor  in  Osceola, IN
    Former Employee - Sales Counselor in Osceola, IN

    I worked at StoneMor full-time for less than a year

    Pros

    It is great being able to help those through the grieving process. Most of the staff is pleasant to work with.

    Cons

    Impossible making sales when the manager doesn't rotate the sales in a fair manner. They were not upfront about the expectations, in which, those seem to change from day to day. There is no "open door" policy, as others who have complained about this cemetary have been fired. There is so much discourse and mania in this office it makes it impossible to fulfill planned tasks.

    Advice to ManagementAdvice

    need to hire more competant management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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