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Current Employee – been working at StoragePRO
Pros – The pay is decent starting. The benefits are good for the industry. Flexibility of time off is nice. Generally no crazy work hours. Autonomous working conditions are pretty decent.
Cons – The operations managers talk down to people. The company uses embarrassment tactics to get people to do well such as sending emails that list every mistake everyone in the company has made and what the mistakes were, when the mistakes were made etc... Company policies are changed on a whim with little or no notice until you get in trouble for violating the policy. Company very rarely praises. The company does not give performance raises. Each year the benefits decline from removing holidays, increasing deductibles and/or increasing the premiums on insurance. They pay minimum wage for travel time for mandatory meetings, and when traveling from one location to another. For example, you are working in Hayward and a manager gets sick and goes home in Richmond. You started at 9am in Hayward and work until 11am you then must clock out from your regular time and clock back in at minimum wage, drive to Richmond and if it took 1 hour you get paid minimum wage for that one hour then you clock back into regular time again once there. If the new location is 2 or 3 hours away, you get minimum wage for those 2 or 3 hours. Therefore you make less money,maintenance and relief managers really get it on a daily basis with this. The company offers bonuses and then stops suddenly with no notice, you expect a bonus check on payday and when it does not show up and you ask when it will be there they tell you it was discontinued. They rarely ever promote from within. The only promotions can be from assistant manager to manager, they always hire outside for middle management and above.
Advice to Senior Management – Praise your staff more when they are doing well. Show them appreciation, bonuses, commissions, or performance based raises are good ways to show them they have done well since you require them to work so hard on sales. Look into a more standardized pay system. It doesn't have to be a set scale, but paying an assistant manager $20.00 per hour while paying a manager $8.00 an hour is not really good business. Stop trying to embarrass or scare your employees into doing well. Treat them well and they will do well. When employees ask a question, try answering in nicely instead of making them feel an idiot and then get on them for not asking questions when they make a mistake, you cant have it both ways. If you make them feel like an idiot they are going to stop asking questions. Stop penny pinching your employees, pay them when they travel to meetings, give them the full 8 hours they would have gotten staying at their site. Stop taking away benefits like vacation time and holidays. You are making more money than you have ever made, your company is thriving even in this economy, try to show your appreciation to your staff. Tell them thank you once in awhile. You have a great team, great company, and great potential if you would just increase morale. Right now morale is very low.
No, I would not recommend this company to a friend
2011-12-02 22:29 PST
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