Strategic Behavioral Health

www.strategicbh.com
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Strategic Behavioral Health Reviews

Updated August 27, 2015
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Jim Shaheen
7 Ratings

18 Employee Reviews

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  1. Teacher/ Director of Education

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teacher/Director of Education in Charlotte, NC
    Current Employee - Teacher/Director of Education in Charlotte, NC
    Recommends

    Pros

    The Charlotte team is very good.

    Cons

    Teachers don't work a school calendar. You work all holidays.

    Advice to Management

    Teachers need to be offered a school calendar with the exception of summer as there are always students year round. Salary needs to be on the level of Charlotte Mecklenberg Schools.


  2. Avoid Avoid Avoid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Leland, NC
    Current Employee - Anonymous Employee in Leland, NC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Strategic Behavioral Health full-time (Less than a year)

    Pros

    As with any facility dealing with adolescents, there truly are a handful of people that care about the residents. They are few and far between, and are all looking for other work, but they do the best they can given the environment.

    Cons

    This place is the children's version of the Stanford Prison Experiment. Employees are for the most part ex-corrections staff, ex-nursing home staff, and very young, very immature men and women who appear to be at their very first jobs. The children they deal with are not always little angels; they are all traumatized to a degree and can be difficult at times. The staff, however, receive little training and are often ill-prepared both physically and mentally to interact with residents. From top to bottom of the org chart, there seems to be a lack of empathy and a constant power struggle between staff and residents. I have witnessed a supervisor react with glee relating a story of one child beating up another, as s/he felt the child deserved it. The main concern of rank-and-file employees seems to be finding a spot to sit down. I have witnessed grown men and women fall asleep on the job many times, often when they are assigned to tasks such as suicide watch. Staff speak harshly to the children, and in some cases look for excuses to "wrap them up" (restrain them), which creates a dangerous and unstable atmosphere. I complained to a fellow employee, and was told that my tires would be slashed and my car would be keyed if I rocked the boat. There are nurses who are so afraid of the children that they are liabilities, reacting in ways that escalate situations. This is an unsafe environment, make no mistake, and the hiring process seems to be, "You're a warm body, you'll do." Several employees have been injured, residents are purposely agitated, and in my view, it's a lawsuit waiting to happen. At your interview, you will be sold on the idea that you're helping children become better off than they were when they arrived, but it doesn't look like they particularly care who they hire. The gentleman who interviewed me texted and said, "uh huh, uh huh," without even looking in my direction during my interview. Initial pay rate for Resident Advisers and Mental Health Technicians is $11/hour, and all anecdotal evidence I have suggests that it will stay that way. My understanding is that there is little in the way of promotions/advancement, and during orientation, it is stressed that, "This won't be a career for most of you, but it'll look good on your resume if you're looking to get into corrections or something like that."

    Advice to Management

    A personality assessment during the hiring process would weed out at least some of the more aggressive types who roam the halls. There also needs to be constant training beyond the bare-bones orientation. A monthly 45-minute meeting in which a handout is passed out doesn't cut it, either.


  3. Helpful (1)

    Changes necessary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mental Health Technician in Garner, NC
    Former Employee - Mental Health Technician in Garner, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You can make a connection with the children, great coworkers.

    Cons

    Employers are more focused on heads in beds rather than patient treatment, employers don't take employee opinions into consideration, very understaffed, unsafe environment, poor communication from management.

    Advice to Management

    Focus more on the patients you have and staff before adding more patients you don't have the time or staff for.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. SBC Wilmington thumbs up

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Strategic Behavioral Health full-time

    Pros

    Very stable facility in comparison to others I've worked in. You can tell by the move to higher pay scales for direct care and nurses that the company is listening and delivering when it comes to growing and supporting the workforce. Team members are truly team members and it was a great place to go to everyday.

    Cons

    Company is growing fast and yes rapid fire change occurs often too fast for communication and implementation to be adequate. Also, managers may need more development on the business side of things. It's a work in progress as to be expected.

    Advice to Management

    See above


  6. Do not trust them

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Strategic Behavioral Health full-time

    Pros

    -easy to get into the job.

    Cons

    -The company was based on profit when I worked there. There re guideline and rules to safeguard both employees and residents/patients. Many of them were not followed, ie: too few RAs attending to residents. They talked about patient care being no. 1 but as soon as we started working, it was all about money. The residents were also treated in unethical ways. The training included almost no information about resident care, which is alarming considering that they hire people who have no background in the industry. Supervisors were concerned about their raises and used other employees to meet their numbers. Residents did not get the lessons and classes that their families were told they would get, an many times, were not engaged in positive ways at all, just left to do whatever really. Employees were worked to the bone for almost nothing and management did not seem to care about listening to ideas tat came from the people spending the most time with residents. All in all, not a great place to work, mostly because of the unethical practices.

    Advice to Management

    -better training for employees. make the review sessions more of idea sharing and have ongoing training based on science and research , or better practices for the industry.


  7. Santa teresa

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Utilization Review in Santa Teresa, NM
    Former Employee - Utilization Review in Santa Teresa, NM
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is absolutely no reason why I would recommend This company to anyone.

    Cons

    Home office is not interested in what input or foncerns you have. They turn the blind eye to patient as well as any ethical concerns you might have. Very poorly structured. Their bonus policy is a slap in the face. When they first bought out our hospital, ceo and company came over and had meeting telling employees that they didnt care about money and they were all about patient care. That lasted only about a week, then their true folors came out and it was all money. The acting jome office ceo could not be a more incompetent acting ceo. There are better ways to get through to your staff than "i dont care, get it done"

    Advice to Management

    Please sell this hospital to another organization. make an effort to be a part of the community and learn the culture. Also handing out breakfast tacos to staff members is not a solution to improve employee morale, its a slap in the face.


  8. Helpful (1)

    These Hospitals Should be Shut Down By The State!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Las Vegas, NV
    Former Employee - Senior Director in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Strategic Behavioral Health (More than a year)

    Pros

    Absolutely None!!! This is a joke. They should be investigated by CMS!!!

    Cons

    Everything. The owners are in it strictly for the money. Extremely poor patient care!!! The President hides behind his religion. He is the Jim Baker of behavioral hospitals! Poor pay, dishonesty, the highest turnover possible. I would not send my worst enemy to work for this company!

    Advice to Management

    Quit. Maybe then you will sleep good at night!


  9. Helpful (2)

    A profit centered company that will work you into the ground

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wilmington, NC
    Former Employee - Anonymous Employee in Wilmington, NC
    Doesn't Recommend
    Neutral Outlook

    I worked at Strategic Behavioral Health full-time (More than 3 years)

    Pros

    Some very dedicated, caring people work there, but unfortunately the parent company makes you work yourself to death. You will be able to make an impact on kids if you take the time to do so.

    Cons

    You will make the same wage from your date of hire to the day you leave. A new hire will make the same as someone there for years. If you stay over or come in to help out-they will cut your other shifts so that you do not get the benefit of overtime. The motive is so clearly profit centered that you are just a cog in the machine as are the kids. They talk up the bonus, but it often does not amount to much. Staffing is bare bones so that they can make a profit as well.

    Advice to Management

    Disregard what the parent company says and do right by your staff and kids..


  10. Helpful (3)

    Company is in growing pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Strategic Behavioral Health full-time

    Pros

    Decent benefits. Decent pay. Some of my coworkers were very nice. You get to be a part of a business that attempts to help people. Opportunity for advancement.

    Cons

    The lower you are on the totem pole, the harder and more unrealistic it is to do your job. Corporate management orders things to be done without taking into consideration whether it is realistic or not. People who don't know how to do your job tell you how to do your job. Very small work space for some employees.

    Advice to Management

    Spend a lot of time with various employees in various positions and see what it is like to do their jobs. Don't give people orders on what to do when you don't know how to do their job. Improve conditions for employees and patients before you expand and build more hospitals - try to do things right first.


  11. Helpful (2)

    SBC is a dishonest company who treats kids in serious need like merchandise going through a warehouse.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Residential Advisor in Leland, NC
    Former Employee - Residential Advisor in Leland, NC
    Doesn't Recommend
    Negative Outlook

    I worked at Strategic Behavioral Health full-time (Less than a year)

    Pros

    There are different shifts and it's not too difficult to request a new shift or a different set of days. Working with the kids is rewarding, even though it's difficult to make a difference in this type of environment.

    Cons

    10 dollars an hour with no possible way to ever receive a raise. Bonuses are a joke, not even worth the time put into reviewing the quarter with your supervisor. You must fit in with the cliques to get anywhere, you will probably get shunned like in high school. Extremely unprofessional. Even by some supervisors who threaten staff. The kids are bullied by staff, management embarrasses staff in front of kids leading to disrespect and chaos on the halls daily. Honesty doesn't flow here, you will be trampled on if you are an honest person. You will probably even be scolded for taking PTO that you earn and not being a "team player."

    Advice to Management

    Treat kids like people. Show respect and you will be given respect. CEO needs to resign, because it's all about the money for him. He doesn't care about the safety of anyone. This is not the place to be greedy, there are lives at stake. Be reasonable and fair with salary, and give raises, be attentive to the problems with supervisors bullying everyone and fix it. Practice professionalism so that it's not an environment where kids want to act cool for the majority of staff who curse with them and make them want to do more drugs and screw up their lives even more.



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