Stream Global Services Reviews

Updated July 23, 2015
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2.7
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Recommend to a friend
Approve of CEO
Stream Global Services President and CEO Andrea J. Ayers
Andrea J. Ayers
8 Ratings

Pros
  • Overall Stream stands out as a better than average call center company (in 19 reviews)

  • Once you are past the entry level stuff (in 12 reviews)

Cons
  • it was way better as just stream i think, but it is a call center (in 20 reviews)

  • There are no raises just a bonus that less than 5% of employees ever reach (in 13 reviews)

More Pros and Cons

456 Employee Reviews

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  1. Director - Business Insights

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director Business Insights in Eagan, MN
    Former Employee - Director Business Insights in Eagan, MN

    I worked at Stream Global Services (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good but not great. I loved the job because i was lucky to have awesome leader.

    Cons

    Depends on what your ambitions are..


  2. Half Way There

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Manager in Phoenix, AZ
    Former Employee - Team Manager in Phoenix, AZ

    I worked at Stream Global Services

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The absolute best thing about Stream is the feeling of being at home you get working there. The Team Management staff goes above and beyond to make each and every employee feel as part of the family. They are truly eager to help you grow and succeed.

    Cons

    Upper Management could use some improvement in employee value. While they are stretched very thin and constantly striving to improve overall performance. A little attention in the correct areas could go a long way in increasing performance.

    Advice to Management

    You are losing to many valuable employees due to circumstances that are within your control.


  3. Marketing

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stream Global Services

    Pros

    Fun, good people and leadership

    Cons

    small department, limited resources, bought by competitor


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. now Convergys

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Eagan, MN
    Former Employee - Business Development in Eagan, MN

    I worked at Stream Global Services (Less than a year)

    Pros

    huge company and good environment

    Cons

    slow HR and IT difficult to grow


  6. Great People

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stream Global Services

    Approves of CEO
    Approves of CEO

    Pros

    Best people in the world

    Cons

    NO real cons. Expected at call center company.


  7. Manager at Stream Global Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Manager in Wellesley, MA
    Former Employee - Finance Manager in Wellesley, MA

    I worked at Stream Global Services full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Easy business to understand. Other executives were pleasant to work with.

    Cons

    Low margin business. New CFO/CEO focused on profits by cutting jobs. Low morale

    Advice to Management

    Laying off people doesn't engender a long-term view of the company by employees.


  8. Alright place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Stream Global Services full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good place for military spouses to get hired, great stepping stone to get you hired at other companies. I worked for a sales contract that worked with Executive administrators, CEOʻs and the such; because of that I was able to get hired at another company as their system administrator.

    Cons

    Management was crap. My supervisor was new to the management position, which Iʻm not knocking him for, but a rep shouldnʻt have more experience than the direct supervisor (thatʻs just my opinion).

    Advice to Management

    Although the reps are the lowest on the totem pole listen to them. Most of the people that work there may have at the least six to ten years of leadership experience.


  9. Terrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dell Pro Support Technician in Charlotte, NC
    Former Employee - Dell Pro Support Technician in Charlotte, NC

    I worked at Stream Global Services (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free training on Dell products, Decent benefits package

    Cons

    Low pay. they only want you to be on the phone for under 25 minutes, this is now time in many cases to properly troubleshoot a problem

    Advice to Management

    Treat people better, the only way a team lead even knows your name is if you are having a hard time


  10. Technical Support Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line of Support in Eagan, MN
    Former Employee - Line of Support in Eagan, MN

    I worked at Stream Global Services (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Account supported was a huge company and nice to work with

    Cons

    The salary and compensation is low.


  11. Not a good employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tampa, FL
    Current Employee - Anonymous Employee in Tampa, FL

    I have been working at Stream Global Services full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not much good to say other then it is steady job depending how you define steady, close to home, not much driving

    Cons

    Dress code is out of control, the promote a " professional environment but the environment does not match what they are promoting, people wear clothes and human resources won't do anything about correcting it, management are a bunch of bff's, if you are not in a good ole boy network, there is not much hope, no promotion oppunities what so ever, very little to apply for, rules keep changing and not for the better, sanitation is a disgrace, very few restrooms for so many people, and the employees are pigs themselves,

    Advice to Management

    Resign



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