StubHub Reviews

Pros

Talking to people about the love of sports,music and theatre. The product couldn't get any better!!

Cons

Constant changes in policy changes.

Pros

Awesome atmosphere for sports lovers!
Terrific and Passionate CEO for taking the company to new heights
Open and cordial atmosphere among groups
Support for new initiatives is there although it may take a while to get that support

Cons

Dated technology stack
Not innovative and extremely risk averse. Always on back-foot and always in reactive mode.
Extraordinarily poorly managed company with lower than expected morals
Quality needs to improve a lot and there is a distinct lack of passion among engineers

Advice to Senior Management

Inspire and motivate the people
Lead by example

Pros

- Good business model
- Fun startup environment
- Good office location

Cons

- Unskilled, ineffective and unfriendly management
- Culturally segregated and unfair promotion practices
- The demographic makeup is not representative of America - not equal opportunity
- Very low pay, but they are upfront about that.
- Extremely high turnover every Spring - after the 401k vesting timetable
- Company culture is NOT one of ethics, trust, respect, teamwork and integrity.
- StubHub has no HR department, so complaints never make it to HR - you log your concern and never hear back.

Advice to Senior Management

Company culture is in dire need of change. Focus on ethics, trust, teamwork and integrity.

Pros

Strong focus on innovation and leading the pack in technology and customer service. Great environment of workers who are also fans of sports and music, which makes it a fun place to work.

Cons

Product and technology bandwidth is extremely thin. Too many ideas and not enough resources to complete. It is being addressed, but is negative area currently.

Pros

If you are innovative and have ideas, you will be heard. Going forward is the only direction we know about. Fun place to work, sporting environment, free tickets to games, parties.
Overall a great place to work.

Cons

Still maturing in terms of communication and processes. But we take it as an opportunity as opposed to a drawback.
Not very transparent.

Advice to Senior Management

Have more communication and make it more transparent to the employees at all levels.
Telecommuting seems like "Working for home" as opposed to "Working from home".

Pros

- Competitive Salaries
- Fun engaging subject matter (if you like live events and/or sports)
- Great location and close to multiple options for public transport (ferry, muni, BART)
- The people that work here
- Opportunities with other eBay companies (PayPal, Shopping.com, eBay)

Cons

- Not as many growth opportunities directly within StubHub as the organization is fairly flat as it has the "do more with less" mentality
- Not enough resources focused on continuously being innovative

Advice to Senior Management

Continue to dedicate resources to innovation as StubHub has always been an innovative company, but has fallen a bit behind due to the fast paced sector and driving top line. To re-establish StubHub as one of the most innovative companies, we need continued focus and dedication to "what's new" and staying ahead of the game.

Pros

The perks are really the people that surround you. We have our jobs to do but co-workers help keep the workday moving nicely. The location is awesome too. San Francisco—just south of Market/Downtown. Great eats. Easy access to BART, MUNI, Cal-Train and the Ferry. The working hours are fair. I'm in between 8:45-9:00 and out no later than 6.

Cons

The work pace is an unpredictable mix.

Advice to Senior Management

There's an area of opportunity with genuine employee recognition. Sometimes it's the little bits of recognition that can fuel an employee to go the extra miles.

Pros

All of the benefits of being owned by a big company (eBay), but still has a Bay Area start-up feel. Awesome location, (SOMA) San Francisco. Fantastic people. A best-in-class e-commerce company with a lot of innovation ahead. Kicking Ticketmaster's ass.

Cons

Some people think we are scalpers, and we sell our own tickets. We are a marketplace, and a marketing machine.

Advice to Senior Management

Don't get complacent in our success.

Pros

Cutting edge technology
Oppurtunity to work with data mining of highly complex data.
Oppurtunity to earn free tickets to events.
Great Year end presents like Apple TV,Ipod etc

Cons

Occasionaly blame games between teams
Some folks worried more about limelight then work.
Sometimes too much work and lack of work life balance.

Advice to Senior Management

Make Salaries competitive in market.
Start having yearly organization trips.
Suggest to create Fun and Fair group responsible for arranging cultural activities.

Pros

casual dress, casual dress, casual dress.. did I mention casual dress? The bennies are great here. Lots of parties and extra little goodies here and there. went to the world series game two this past season on the company. I like what they are trying to do in pleasing all of our customers. They really do go beyond what most companies are doing in customer satisfaction.

Cons

very, very fast paced. if you can't handle juggling several important issues at the same time then this place might not be for you.

Advice to Senior Management

Don't you dare make any changes to the dress code. I love the new office space and appreciate the effort that went into making it an enjoyable place to work.