Subaru of America Reviews

Updated June 21, 2015
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3.7
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Recommend to a friend
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Takeshi Tachimori
9 Ratings

42 Employee Reviews

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  1. Very positive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Subaru of America full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Morale is great; company puts employees, customers and dealers interests first; growing business

    Cons

    Some long time HQ staff not really very progressive or in tune with field needs. When some of the old guard retires, which is inevitable in the coming years progress should be even better.


  2. great company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subaru of America

    Pros

    people pay and the enviroment

    Cons

    nothing i like the company no complaints


  3. Customer Service Rep 2

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative II in Pennsauken, NJ
    Current Employee - Customer Service Representative II in Pennsauken, NJ

    I have been working at Subaru of America (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Genuine in care about customers and employees. Some complain about people getting lazy, lack of advance/opportunity, but the sales numbers show. Hard workers advance. Salaries are good. Health care cost to employees a bit high, but good benefits. Looks like work hard=reward by advancement.

    Cons

    HR is pretty bad. Slow to no replies when you go for a job. Very few women in mgmt. And the women who are mgrs, seems like they work more hours. But as a male, perspective may be wrong. Some favoritism with mgmt, but really more with some depts, not all.

    Advice to Management

    Require HR improve responsiveness. Livelihoods at stake. Maybe survey employee satisfaction with HR? Don't worry about the nay Sayers about mgmt. No matter--it's working. The sales #'s show it.


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  5. Average

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cherry Hill, NJ
    Current Employee - Anonymous Employee in Cherry Hill, NJ

    I have been working at Subaru of America full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    - company is selling out of cars, 6 years of growth
    - average salary but the yearly bonus payout is very large
    - managers get company car, VP's get 2 company cars
    - employee lease program is ok
    - employee pricing is ok

    Overall SOA is a great place to work if you want reliability and a good 9-5 job. But the company is severely behind the times in terms of organizational structure, capability, HR practices. Philly/ South Jersey natives seem to love this place. ( I am not from either)

    Some non- mangers almost worship and take mangers word as gospel.... need I say more.

    Cons

    - very old school company you will here a lot of "that's out of my pay-grade" type comments
    - many non technology savy managers
    - many people have been in the same department or job for their entire career at SOA and know very little about other aspects of the business
    - department silos = lack of collaboration and engagement
    - lack of systems thinking and integration
    - Much of the work is very administrative because of my previous point
    - If you are about to accept a job offer make sure that you request/ negotiate a laptop. I assumed that I would be given a laptop but then when I showed up on day 1, I was surprised by this honking desktop computer. I have requested a laptop 3 times and have been shot down all 3 times.
    - Can't work from home

    Advice to Management

    - modernize and adapt to changing work practices
    - provide early retirement plan and clear out many of the managers that are dusty
    - All employees (bands 1-2-3) should have laptop computers
    - Employees should be able to work from home, not just managers


  6. Shipping/Receiving Specialist

    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subaru of America

    Pros

    Good Wages
    Good Benefits
    40+ hours every week

    Cons

    Micromanaging
    No accountability
    Very little praise for a job well done
    Poor communication


  7. Receiving Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving Specialist in Whitestown, IN
    Former Employee - Receiving Specialist in Whitestown, IN

    I worked at Subaru of America full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Decent Pay Wages
    Plenty of Overtime
    Job Security
    Lots of good benefits

    Cons

    Absolutley no room to advance
    Not very much praise for a job well done
    employees not being held accountable for their poor work ethic

    Advice to Management

    When an employee continually makes errors, becuase they know that there wont be any repercussion, it becomes their daily work ethic.


  8. Acessory Inventory Planning Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subaru of America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Subaru has this small mom and pop organizational culture. Yes it may be this large international car manufacturer but internally things feel a lot smaller than you would think. Meaning that an intern can really learn the ins and outs of this organization, an intern can understand what it takes to be a large international corporation. Interns have the chance to add/improve things at Subaru.

    Cons

    With growth comes change and a period of decreased production and quality. Once the internal changes have settled expect a spike in sales and production.


  9. great company over all, but not run by the right people..too much drama and barely any time off

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subaru of America full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I loved driving STI'S every day...liked the clients I had..pay was decent...not the best but ok..good

    Cons

    Management was horrible...I'm pretty sure they didnt really like me there at all...never got the days off that I asked for

    Advice to Management

    Treat your employees right and have a bigger lot...give time off as first come first serve and not to the hot girl 1st that just started


  10. Helpful (2)

    It is a fun culture

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subaru of America

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    lots of flexibility
    tons of travel
    cool cars
    awesome employees

    Cons

    not allowed to laugh
    not allowed to breath near upper management
    can't bring pets to work
    can't drink in the office
    no jeans on tuesdays


  11. Helpful (1)

    Wonderful company with great benefits and long-term growth optential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Cherry Hill, NJ
    Current Employee - Sales in Cherry Hill, NJ

    I have been working at Subaru of America

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong Sales Growth, Great Product, and potential for market expansion. Great benefits and car lease/purchase programs

    Cons

    Older workforce that needs to retire to make way for younger generation. Better career path and succession planning. Pay is slightly less than competitors

    Advice to Management

    Reward those employees that have long tenure with the company by promoting from within



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