Subway Reviews

Updated September 28, 2014
Updated September 28, 2014
1,098 Reviews
3.1
1,098 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
379 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 90 reviews)

  • Flexible hours if you are up front right away about what you need (in 67 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 90 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 18 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Satisfying and Challenging Every Shift

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Closer  in  South Florida, FL
    Current Employee - Closer in South Florida, FL

    I have been working at Subway part-time for more than a year

    Pros

    It's awesome to talk to the customers. I've met a lot of great people just in the time it takes to make a sandwich. Every day it was nice being able to meet new people. Getting to know your co-workers was a great experience as well and even the people you don't like working with you'll grow to like once you go through a huge rush with them. There was a great sense of teamwork everyone tried to help each other. Pay wasn't great but with the addition of tips and a bonus if the store did well it would even out to about 9.50/hr if the store was busy. You can learn a lot from working here you don't think you could learn in a food service job.

    Cons

    Very hard work for closers and openers. Didn't really get breaks due to working by yourself. If mid shift people don't complete their work it falls to closers or openers. Can screw up your sleep schedule pretty bad. No help in later shifts so if it got busy I would be stuck work an extra hour and half to clean up. No way to really move up the latter and not even signs of a raise.

    Advice to ManagementAdvice

    Take care of the people who work for you and stick with you. Find a way to give them scheduled breaks and compensate them for working a long time at your store.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    fine for teenagers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Shift Manager  in  Westmont, IL
    Former Employee - Subway Shift Manager in Westmont, IL

    I worked at Subway full-time for less than a year

    Pros

    good place to work for students

    Cons

    Pooly trained employees don't know what is team work

    Advice to ManagementAdvice

    Subway online quizzes are not the best idea

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great times, fast foods

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    got to smoke every damming day

    Cons

    Customer people always nagging and stuff

    Advice to ManagementAdvice

    dictionaries

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  5.  

    Worked for Subway five years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Albemarle, NC
    Former Employee - Store Manager in Albemarle, NC

    I worked at Subway full-time for more than 5 years

    Pros

    Flexibility of scheduling. Stores feel like a "family". Bonuses, when your store makes labor or food cost. Vacation time. Super easy work. Meeting lots of people, and even some celebrities. Easy to move up in the company. I went from a Sandwich Artist to a Store Manager within 3 years, then started dual managing two store a year later. Pay is pretty good, at least for management.

    I'm sure all pros and cons really depend on the franchise you work for, though.

    Cons

    Making bonuses (payroll & food cost) is very hard at some stores. Especially the low-volume stores. Difficult customers who want more this, more that, and then even more this, and more that and they end up getting irritated because you're putting 3 or 6 on their sub of whatever it is at one time, each time they ask.

    Advice to ManagementAdvice

    Don't get rid of your best employee, who was dedicated to the success of your company, who was willing to (and always did) travel HOURS away to work several different locations in the mountains, when nobody else would... just because of something small that wouldn't hinder your business or your dollars. Have you never heard of counseling? I'm sure nobody in your franchise bends over backwards for the company like I did.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Love it!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    Easy work, get along with almost everyone, got to know all the customers. I've been with Subway 5 yrs through college, and I've always been happy with them.

    Cons

    Like any other place in the food industry, there can be high turnover.

  7.  

    Great experience at subway.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Marietta, GA
    Current Employee - Manager in Marietta, GA

    I have been working at Subway full-time for more than 3 years

    Pros

    Interacting with different people daily. Putting a smile on peoples face is what makes my day better.

    Cons

    Some of the challenges to me personal is the company as whole being able to keep things on one page. Sometimes its like as a whole everyone are still on different pages.

    Advice to ManagementAdvice

    Being a manager is hard work. But one you get the paperwork part together and learn things out about your store it gets easier. I'm the type of manager that stays on top of things 24/7 so I try to keep most important my customers happy by not running out of any product. And of course my team you cant run a company without good quality people standing behind you.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Can be fun but too many things to do in so little time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sandwich Artist  in  Moreno Valley, CA
    Current Employee - Senior Sandwich Artist in Moreno Valley, CA

    I have been working at Subway part-time for more than a year

    Pros

    Flexibility, close relationship with co-workers, co-workers are more than willing to help one another, discount, if you ask for more hours they will give it to you if you work hard

    Cons

    As little workers possible per shift, little time to do many tasks, unfair owners, several superiors tell you different things, owners show favoritism towards their own ethnicity

    Advice to ManagementAdvice

    All the superiors have different opinions or regulation about different procedures and this only causes confusion. All of you should teach the same thing, not here different things from different superiors.

    Neutral Outlook
    No opinion of CEO
  9.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway part-time

    Pros

    flexible schedule
    great management
    It is a great part time job to hold
    It is not that fast paced compared to other fast food jobs
    food is healthy

    Cons

    Pay is minimum
    Managers are incompetent
    It is not a job you would want to wok for the rest of your life
    There are not many opportunities for advancement

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Cleaner than most fast food restaurants.

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Food Service Worker  in  Fort Knox, KY
    Current Employee - Food Service Worker in Fort Knox, KY

    I have been working at Subway part-time for less than a year

    Pros

    Pros:
    -You don't get off work covered in and smelling like grease like you would at McDonald's.
    -Sandwiches are easy to assemble, cleaning is generally minimal.

    Cons

    Cons:
    -My personal negative experience was one manager and some co-workers. Let's just say that some people retain "excellent customer service training" and others do not. It's all about how the team works as a whole.

    Advice to ManagementAdvice

    -Be patient with your employees, if you train them well and teach them in a kind way then they are more apt to work harder to please you.
    -Golden Rule: Do to others as you would have them do to you.

    Recommends
    No opinion of CEO
  11.  

    Don't Expect Too Much Other than a Steady Paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager  in  Buford, GA
    Current Employee - Shift Manager in Buford, GA

    I have been working at Subway part-time for more than 5 years

    Pros

    -flexible schedule, depending on the owner
    -learn a lot about the customer service business
    -easy, depending on the rest of the team
    -everything is at the discretion of the franchisee/owner

    Cons

    -extremely difficult to get pay increased, depending on owner
    -difficult to rise through the ranks, depending on owner
    -rude/demanding customers
    -could get stuck with lazy co workers
    -no benefits besides bi weekly paycheck
    -everything is at the discretion of the franchisee/owner

    Advice to ManagementAdvice

    Please give store franchisees more incentive to reward their best and most loyal employees with better pay and quicker advancement

    Recommends
    Neutral Outlook
    Approves of CEO

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