Subway

www.subway.com

Subway Reviews

Updated January 24, 2015
Updated January 24, 2015
1,289 Reviews
3.0
1,289 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
435 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 98 reviews)

  • Flexible hours if you are up front right away about what you need (in 77 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 99 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great for student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway

    Pros

    Learned a lot, would work there again part-time

    Cons

    Boring, not very challengin. Not horrible

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    I'm a sandwich artist, i also clean, prep food, and register

    Current Employee - Anonymous Employee in Topeka, KS
    Current Employee - Anonymous Employee in Topeka, KS

    I have been working at Subway part-time (more than an year)

    Pros

    Helps you learn about teamwork, both remotely and directly teaches you about customer service and how to deal with complaints or any other customer-related issues. Personally, it helps me improve on my memory; there are a variety of sandwiches, breads, vegetables, and sauces. My memory has improved just at the simple fact of how a customer wants their sandwich(s).

    Cons

    I guess a con could be that since there are customer complaints, as there would be at any other job, some of the customer complaints are taken advantage of - especially at Subway. For example, SOMETIMES customers claim that something was ridiculously wrong with their sandwich or other food products from Subway when in reality their sandwich or other food product was made how we were informed by the customer. Therefore, i think that it would be hard for some employees to keep their patience and/or opinions under control with those kind of complaints - because in the "handbook" the customer is usually always right. Therefore, there's not much an employee could do to defend themselves. It would be frustrating. Personally, i've learned to manage my patience and understanding with customers and complaints.

    Advice to ManagementAdvice

    Truthfully at this moment, i don't have much advice to give except to say that upper management should always maintain sanitary procedures. It seems to be quite an issue in some fast food places lately (not just directing this advice to Subway).

    Recommends
    Neutral Outlook
  3.  

    Subway is a great experience, although not easy. Not for the weak.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    Great co workers and managers.

    Cons

    Can be very busy and stressful.

    Recommends
    Positive Outlook
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  5.  

    Very enjoyable, with a lot to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    Opportunities to easily move up in management.

    Cons

    Minimum wage, not many hours.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great entry level experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Edison, NJ
    Former Employee - Cashier in Edison, NJ

    I worked at Subway part-time (less than an year)

    Pros

    Hands on experience with making subs, and interacting with customers. Great training program, competent managers

    Cons

    Pay is steady, but chances for raises take a while. As a student working part time raises are hard to come by.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good Part Time Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist
    Former Employee - Sandwich Artist

    I worked at Subway part-time (more than 5 years)

    Pros

    I have worked at Subways in three states and each one handles things a little differently because they are franchises. A pro is having a manager who allows for flexible hours and works with your schedule. Free 6" sandwich for each shift you work (some stores also allow getting a salad or pizza instead of 6" sub). There is room for advancement and employee growth.

    Cons

    Small staff, so if someone calls out last minute you may be working alone. Many stores only pay minimum wage.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun, enjoyable, and entertaining in most situations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subway Sandwich Artist in Fayetteville, AR
    Current Employee - Subway Sandwich Artist in Fayetteville, AR

    I have been working at Subway part-time (more than an year)

    Pros

    Low stress, interact with a lot of people, and have fun.

    Cons

    Terrible coworkers, and possible dissapointments for customers can kill the experience.

    Advice to ManagementAdvice

    Don't be stingy with scheduling. Most times not scheduling enough people at any time hurts your business more then paying a little extra labor cost

    Recommends
    Positive Outlook
  9.  

    Amazing Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwhich Artist in West Chester, OH
    Former Employee - Sandwhich Artist in West Chester, OH

    I worked at Subway full-time (more than 5 years)

    Pros

    Reasonable hours, fair pay, few changes, small team, good manangers

    Cons

    Same stuff- different day (but hey its like that with most jobs, right?)

    Also, revolving door- but its the food business, so that is what it is.

    Advice to ManagementAdvice

    I never had a bad boss at Subway (:

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Amazing! Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sandwich Artist in Sparta, WI
    Former Employee - Senior Sandwich Artist in Sparta, WI

    I worked at Subway full-time (more than an year)

    Pros

    Franchise. Easy to transfer since product and training are done by corporate. Get free food while you work. Easy to learn and fast pace. Great opportunities for advancement.

    Cons

    This is a franchise. There are difference at each store and they can change things. I got paid weekly, while another store in the same town got paid bi weekly

    Advice to ManagementAdvice

    Better communication

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Just a great place to work

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Bandon, OR
    Former Employee - Sandwich Artist in Bandon, OR

    I worked at Subway

    Pros

    Meet lots of people, busy all of the time.

    Cons

    A lot of standing! You can have a solid rush of people for more than an hour at one time. Non stop.

    Recommends
    Positive Outlook
    Approves of CEO

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