Subway Reviews

Updated October 21, 2014
Updated October 21, 2014
1,128 Reviews
3.1
1,128 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
393 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 92 reviews)

  • Flexible hours if you are up front right away about what you need (in 69 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 96 reviews)

  • The pay was less than desirable and there were no benefits or insurance (in 41 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fantastic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Russellville, AL
    Former Employee - Sandwich Artist in Russellville, AL

    I worked at Subway part-time (less than an year)

    Pros

    Great work and life balance.

    Cons

    I was only part time.

    Advice to ManagementAdvice

    None.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fast paste, not bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    The owners are great people to work for

    Cons

    On busy days you work really hard for little pay

    Advice to ManagementAdvice

    Na

  3.  

    Subway was an excellent learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Johns, NC
    Former Employee - General Manager in Johns, NC

    I worked at Subway full-time (more than 5 years)

    Pros

    I loved my job at Subway, the owner of the store at which I managed was patient, listened to concerns, and helped resolve issues.

    Cons

    As manager, I was always on call. When I had a day off, I was still receiving phone calls and had to cover call offs.

    Advice to ManagementAdvice

    The upper management I had was the store owner and he was wonderful to work for.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good job to start out with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Akron, OH
    Former Employee - Sandwich Artist in Akron, OH

    I worked at Subway part-time (more than 5 years)

    Pros

    Easy tasks to fulfill while on the clock, made great friends with my co workers, pay raises, made great friends with my co workers.

    Cons

    While you're on your feet all day, it's really not that bad. You can get really annoyed at some of the customers you wait on (they either expect you to know what they want or they just point..)
    It's a very routine job, same thing daily.

    Advice to ManagementAdvice

    There needs to be rewards for workers, say they did something excellent (maybe helped a customer carry the food to the table?) the worker needs to be praised for going up and above what is expected.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    It's a fun place to work, a good job for younger people.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway

    Pros

    It's probably the easiest job I've ever had. It is good for younger people because it doesn't require that many skills. It really helped me come out of my shell. I used to not want to talk to strangers but after working at Subway it's not a big deal.

    Cons

    If your management is poor then it can be hard. We had a management switch while I was working and the second manager had no clue what they were doing. I had to train them like you'd train a new person.

  7.  

    Mostly depends on the team you work with...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Joliet, IL
    Former Employee - Sandwich Artist in Joliet, IL

    I worked at Subway full-time (more than an year)

    Pros

    Like I said, it depends on coworkers. I was lucky and had mostly awesome coworkers. We were close, like a family. It was always sad when someone left, but they always came back to visit! I still do. Then you get the regular customers, and they become part of the family too. It's easy to laugh and have a good time. My district manager was really cool too, she worked with me when I needed more hours, or a day(or even a week) off. Its easy to move up, although I didn't get to, but my friend went from sandwich artist to supervisor to manager in a couple months! (Though she'd been working there for a few years I believe.) all in all its a fairly easy job- just have some common sense... Some people don't..

    Cons

    Again, it depends on the crew. We definitely had plenty of drama. What sucked is one of the managers was the main problem! (Managers switched from store to store a lot) she pretended to be nice, and I always respected her, then after she left, i was informed that she constantly talked about me behind my back! She was 28 years old! I was 16! I mean come on. Then some customers... Oh boy. It's hilarious how worked up people get over sandwiches. I've been cussed at, screamed at, and had things thrown at me. All because we weren't participating in $3 6inch special. Or because we wouldn't take any bill over a $20. Or because I checked a $20. Rediculous. Honestly the biggest con is the customers. Not worth minimum wage.

    Advice to ManagementAdvice

    To management, install video cameras with sound, and get rid of the a holes who are just rude and snobby. Or at least demote them and make them really work. Some managers just sit in their office all day playing on their phones. Pay attention and care for your employees, because in the end, without them, you don't make money.

    To potential employees, bite your tounge. Some customers can really ruin your day, but it ticks them off more if you smile and scream have a nice day, rather than give them attitude and risk your job. And talk to some trusted management if you have a problem. As I said, my dm was more trustworthy than my manager.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun but tiring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway part-time

    Pros

    The manager was great and was very easy to get along with and was understanding. People were generally friendly and were there to help if needed.

    Cons

    It's slightly difficult to get the hang of things and there is basically no training so you have to learn how to do everything on your feet.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Going on 7 years

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    Can build time management and multitasking skills, leadership, people skills

    Cons

    Mean customers, sometime bad coworkers, low pay

    Advice to ManagementAdvice

    Some of the equipment need to be revised like the salad chopper hurts workers wrists

  10.  

    My experience at subway was unique.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in New Stanton, PA
    Former Employee - Sandwich Artist in New Stanton, PA

    I worked at Subway part-time (less than an year)

    Pros

    The best reason to work there was because I got to meet some amazing people and learned very good work ethics.

    Cons

    Challenges of working here we're having to work the night shift.

    Advice to ManagementAdvice

    I think the company could improve by having more people on duty during busy hours.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Lead in McCordsville, IN
    Former Employee - Crew Lead in McCordsville, IN

    I worked at Subway part-time (more than 3 years)

    Pros

    Relaxed atmosphere and friendly management

    Cons

    Not very many opportunities for advancement

    Recommends
    Neutral Outlook
    No opinion of CEO

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