Subway Reviews

Updated September 19, 2014
Updated September 19, 2014
1,088 Reviews
3.1
1,088 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
376 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 81 reviews)

  • Flexible hours, easy basic tasks, fast pace environment so always something to do (in 63 reviews)


Cons
  • cleaning, not much room for advancement - stuck at minimum wage indefinitely (in 79 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 17 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love it!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    Easy work, get along with almost everyone, got to know all the customers. I've been with Subway 5 yrs through college, and I've always been happy with them.

    Cons

    Like any other place in the food industry, there can be high turnover.

  2.  

    Worked for Subway five years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager  in  Albemarle, NC
    Former Employee - Store Manager in Albemarle, NC

    I worked at Subway full-time for more than 5 years

    Pros

    Flexibility of scheduling. Stores feel like a "family". Bonuses, when your store makes labor or food cost. Vacation time. Super easy work. Meeting lots of people, and even some celebrities. Easy to move up in the company. I went from a Sandwich Artist to a Store Manager within 3 years, then started dual managing two store a year later. Pay is pretty good, at least for management.

    I'm sure all pros and cons really depend on the franchise you work for, though.

    Cons

    Making bonuses (payroll & food cost) is very hard at some stores. Especially the low-volume stores. Difficult customers who want more this, more that, and then even more this, and more that and they end up getting irritated because you're putting 3 or 6 on their sub of whatever it is at one time, each time they ask.

    Advice to ManagementAdvice

    Don't get rid of your best employee, who was dedicated to the success of your company, who was willing to (and always did) travel HOURS away to work several different locations in the mountains, when nobody else would... just because of something small that wouldn't hinder your business or your dollars. Have you never heard of counseling? I'm sure nobody in your franchise bends over backwards for the company like I did.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great experience at subway.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Marietta, GA
    Current Employee - Manager in Marietta, GA

    I have been working at Subway full-time for more than 3 years

    Pros

    Interacting with different people daily. Putting a smile on peoples face is what makes my day better.

    Cons

    Some of the challenges to me personal is the company as whole being able to keep things on one page. Sometimes its like as a whole everyone are still on different pages.

    Advice to ManagementAdvice

    Being a manager is hard work. But one you get the paperwork part together and learn things out about your store it gets easier. I'm the type of manager that stays on top of things 24/7 so I try to keep most important my customers happy by not running out of any product. And of course my team you cant run a company without good quality people standing behind you.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Can be fun but too many things to do in so little time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Sandwich Artist  in  Moreno Valley, CA
    Current Employee - Senior Sandwich Artist in Moreno Valley, CA

    I have been working at Subway part-time for more than a year

    Pros

    Flexibility, close relationship with co-workers, co-workers are more than willing to help one another, discount, if you ask for more hours they will give it to you if you work hard

    Cons

    As little workers possible per shift, little time to do many tasks, unfair owners, several superiors tell you different things, owners show favoritism towards their own ethnicity

    Advice to ManagementAdvice

    All the superiors have different opinions or regulation about different procedures and this only causes confusion. All of you should teach the same thing, not here different things from different superiors.

    Neutral Outlook
    No opinion of CEO
  6.  

    Cashier

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway part-time

    Pros

    flexible schedule
    great management
    It is a great part time job to hold
    It is not that fast paced compared to other fast food jobs
    food is healthy

    Cons

    Pay is minimum
    Managers are incompetent
    It is not a job you would want to wok for the rest of your life
    There are not many opportunities for advancement

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Cleaner than most fast food restaurants.

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Food Service Worker  in  Fort Knox, KY
    Current Employee - Food Service Worker in Fort Knox, KY

    I have been working at Subway part-time for less than a year

    Pros

    Pros:
    -You don't get off work covered in and smelling like grease like you would at McDonald's.
    -Sandwiches are easy to assemble, cleaning is generally minimal.

    Cons

    Cons:
    -My personal negative experience was one manager and some co-workers. Let's just say that some people retain "excellent customer service training" and others do not. It's all about how the team works as a whole.

    Advice to ManagementAdvice

    -Be patient with your employees, if you train them well and teach them in a kind way then they are more apt to work harder to please you.
    -Golden Rule: Do to others as you would have them do to you.

    Recommends
    No opinion of CEO
  8.  

    Don't Expect Too Much Other than a Steady Paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager  in  Buford, GA
    Current Employee - Shift Manager in Buford, GA

    I have been working at Subway part-time for more than 5 years

    Pros

    -flexible schedule, depending on the owner
    -learn a lot about the customer service business
    -easy, depending on the rest of the team
    -everything is at the discretion of the franchisee/owner

    Cons

    -extremely difficult to get pay increased, depending on owner
    -difficult to rise through the ranks, depending on owner
    -rude/demanding customers
    -could get stuck with lazy co workers
    -no benefits besides bi weekly paycheck
    -everything is at the discretion of the franchisee/owner

    Advice to ManagementAdvice

    Please give store franchisees more incentive to reward their best and most loyal employees with better pay and quicker advancement

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Ver family oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway

    Pros

    They like to help you as much as they can making hours very flexible

    Cons

    The wage is fair at best

    Advice to ManagementAdvice

    Try to find other means to offer more competitive salary

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Great High School Level or Part-Time Job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Allentown, PA
    Former Employee - Sandwich Artist in Allentown, PA

    I worked at Subway part-time for less than a year

    Pros

    One of my most favorite things about working at Subway was finding out how they baked the bread. That was a mystery throughout my whole childhood. On a more serious note, training was quick, simple, and easy to pick up. There aren't many opportunities for personal advancement if you're in high school or just looking for a part-time position, but you definitely keep learning how to do different things.

    Cons

    Subways are not usually located in an area that's great, as they're in the same ballpark as regular fast-food chains.

    Advice to ManagementAdvice

    Be clear about policies like how many hours in advance you need to call off and how many times you can miss before your employment is terminated!

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    It was a very easy first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist  in  Grand Haven, MI
    Former Employee - Sandwich Artist in Grand Haven, MI

    I worked at Subway part-time for more than a year

    Pros

    Very simple daily routine, and very predictable days. Very relaxed company to work for.

    Cons

    You had to deal with snotty customers, but that's at every establishment. Very little training, and no benefits.

    Advice to ManagementAdvice

    Work on training new employees better.

    Recommends
    Positive Outlook
    Approves of CEO

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