Subway

www.subway.com

Subway Reviews

Updated January 30, 2015
Updated January 30, 2015
1,316 Reviews
3.0
1,316 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
446 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 98 reviews)

  • Flexible hours if you are up front right away about what you need (in 77 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 99 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Store manager 8 months

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway

    Pros

    very structured job. Day goes quickly

    Cons

    Terrible franchise owner didn't put time into his store to fix problems with inspections

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    It is definitely not a great place to work if you have a bad manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager in Phoenix, AZ
    Former Employee - Shift Manager in Phoenix, AZ

    I worked at Subway

    Pros

    If you have the right manager it can be a very fun, tight knit group. Everybody will do their job and even the customers aren't so rude. They do also give you a cheap sub every day you work and 20% off food you buy. Also my franchise brought us our W2's and on your birthday or anniversary you get free harkins tickets. If you can take tips, sometimes your customers are very generous!

    Cons

    It can be hard work. Also you often work with 16 or 17 year old and they are unpredictable emotional roller coasters. After 8pm those kids start getting grumpy. If you are a female in charge, nobody will listen to you. Ever. It makes for more hard work than the job is worth. You also can't call out EVER. My mom was in the hospital in critical condition and I called out but my manager was basically threatening me because she didn't want to work the shift. There are often only 6-7 employees and nobody picks up their phone or has open availability. There is also strong favoritism playing out. Some people are moved up for that reason and then others aren't for that reason. It is a sad merry go round of the same stuff over and over.

    Advice to ManagementAdvice

    Better training. My manager did NOTHING. The assistant does everything because she is inept and lazy at her job. It is the most ridicllulous thing I have ever seen and it should embarrass subway.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great place to get food from. Horrible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member in Pocahontas, AR
    Former Employee - Team Member in Pocahontas, AR

    I worked at Subway part-time (less than a year)

    Pros

    The food is great and if you love eating there it's great to get the free meals while you're working. The hours aren't too bad and there is a good deal of flexibility.

    Cons

    The pay isn't all that great. The people are really what the main problem is. They give you almost no training and then get angry and yell at you when you don't do things right. The people who have worked there for some length of time have formed clicks and aren't very welcoming or helpful to new hires. New hires are given the worst jobs and also blamed for anything that goes on.

    Advice to ManagementAdvice

    Give your new hires actual training and don't be so quick to yell at people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Life of a Sandwich Guru

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist in Kalamazoo, MI
    Current Employee - Sandwich Artist in Kalamazoo, MI

    I have been working at Subway

    Pros

    Easy work, fun customers and enviroment

    Cons

    Co-workers sometimes slack off. People complain about very little things sometimes

    Advice to ManagementAdvice

    Fire the lazy people

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    It's was OK.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Newton, NC
    Former Employee - Sandwich Artist in Newton, NC

    I worked at Subway

    Pros

    Good hours. Great team I worked with.

    Cons

    The uniform shirts are not easy to work in and are very hot

    Advice to ManagementAdvice

    Keep a better check on stores

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subway Sandwich Artist in Nampa, ID
    Current Employee - Subway Sandwich Artist in Nampa, ID

    I have been working at Subway full-time (more than a year)

    Pros

    The store is in a good location so it isn't super busy and it isn't super slow. Everyone that works there is nice at times.

    Cons

    The manager doesn't ever do their job. The manager hires only people they're related to or fiends with. Other than that they have to be desperate to hire other people

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Subway

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sub Maker in Somerset, PA
    Current Employee - Sub Maker in Somerset, PA

    I have been working at Subway

    Pros

    No greasy foods to fry, good overall to work for, enjoyed working here more than most jobs I have had

    Cons

    minimum wage pay, need benefits

    Advice to ManagementAdvice

    increase pay to get better people who will stay with the company

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    GREAT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway full-time (more than a year)

    Pros

    Co workers and making money

    Cons

    Awful job with no good deed

    Advice to ManagementAdvice

    Learn more stability

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    ok job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Subway Sandwich Artist in Houston, TX
    Current Employee - Subway Sandwich Artist in Houston, TX

    I have been working at Subway part-time (less than a year)

    Pros

    great people to work with very few people that work in the whole store

    Cons

    if you can work you can close i left at 1 in the morning at this age they dont have to give you a raise can get robbed (more likely if young) if manager was mad at me he took my hours as punishment asked for an advance to keep my apartmant (i was 17)and they said no but gave another employee money under the table

    Advice to ManagementAdvice

    Pay more for those who work more students need more then 7.25 and they cant become manager to get a raise

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    sandwich artist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Subway part-time (less than a year)

    Pros

    returning customers who are always friendly

    Cons

    not enough hours, work very late

    Recommends
    Positive Outlook

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