Subway

  www.subway.com
  www.subway.com

Subway Reviews

Updated December 18, 2014
Updated December 18, 2014
1,228 Reviews
3.1
1,228 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Subway President Fred DeLuca
Fred DeLuca
422 Ratings

Review Highlights

Pros
  • At the right franchise you will get free food which is a huge bonus if you're making subway wages (in 98 reviews)

  • Flexible hours if you are up front right away about what you need (in 77 reviews)


Cons
  • They want you to work for minimum wage while being given more and more responsibility (in 99 reviews)

  • You don't get paid much above minimum wage, and there is not much room for advancement (in 19 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Not worth the effort

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Los Angeles, CA
    Former Employee - Sandwich Artist in Los Angeles, CA

    I worked at Subway part-time (less than an year)

    Pros

    Nothing great about working at Subway

    Cons

    Too much work for very little pay.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Subway is just an unicorn of management. The step ladder starts at franchisee and ends with DA management, since all teritories are privately own by DAs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Natick, MA
    Current Employee - Assistant Manager in Natick, MA

    I have been working at Subway full-time (more than 3 years)

    Pros

    Good place to gain costumer service skills

    Cons

    Costumers are rude, spoiled and picky.

    For employees, it's deep end ones reach management.

    Most franchisee can't afford overtime

    Franchisee will post a pay cap.

    For franchisee you will make only 5% to a 10% from all sales.

    Subway will build subways within a mile of each other. Making an older franchisee lose sales to a new franchisee.

    Subway makes extremely hard to franchise owners to buy or build a new franchisee.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Sandwich artist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sandwich Artist in Hopkins, MN
    Former Employee - Senior Sandwich Artist in Hopkins, MN

    I worked at Subway part-time (more than an year)

    Pros

    Flexible work hours. Trying new menu items.

    Cons

    Work most major holidays. Little mobility and opportunities to advance.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    regular job with a minimum wage. might as well be a server.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist in Orlando, FL
    Current Employee - Sandwich Artist in Orlando, FL

    I have been working at Subway part-time (less than an year)

    Pros

    personal growth, great first job for a teen. requires fast thinking and fast work. adaptable schedule

    Cons

    late hours and complex tasks that vary from making bread to operating machines and cleaning.

    Advice to ManagementAdvice

    higher wages

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - "Sandwich Artist" in Jenkinsburg, GA
    Former Employee - "Sandwich Artist" in Jenkinsburg, GA

    I worked at Subway part-time (less than an year)

    Pros

    You get to come into contact with a lot of different people. Some Subway stores allow tips. You learn to talk to different people. High pace if you are a high pace person.

    Cons

    Typically unmotivated people work here, so that is challenging if you're serious about your job. The stress level is high in high volume areas. I've worked at two different Subways and the management at both has been terrible. It seems to me that the managers are usually people who don't care at all about their employees. Your monthly corporate visits will depend on if your person likes you or not. No room for growth at all, but that is not surprising. Either you have no hours or an overwhelming amount. Few people were hired, making for no help. Often times you are left alone in the store for hours. Management was unwilling to work when the employees couldn't cover shifts or in case of emergencies. Many times that this employer did not order enough food and left employees to deal with the consequences.

    Advice to ManagementAdvice

    Change your company values, and consider being more considerate of your employees. They are a human too. Hire more people to work instead of three.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    OK

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Line Cook in Washington, DC
    Former Employee - Line Cook in Washington, DC

    I worked at Subway part-time (less than an year)

    Pros

    Got to meet people from all over.
    Flexible

    Cons

    Low pay and lot of work and didn't get breaks.
    Only meet the manager once

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Depends On The Location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Seattle, WA
    Former Employee - Sandwich Artist in Seattle, WA

    I worked at Subway part-time (more than an year)

    Pros

    Flexible scheduling, and a boss who made promises and always kept them. The owner was very hard working and honest, and very kind to me through the years, so that it made the particular location I was working at a great place to be for a time.

    Cons

    For one thing, the way some people "wash dishes" is really appalling.
    Secondly, if you want to move up in the company, there are only a few in-store positions, really. Team Member, Shift Lead, and then usually just a Manager position - typically no Assistant manager. And managers hardly make anything compared to other restaurant managers. I know this because one of my parents worked as a GM for 15 years in Food and Hospitality and she gasped when I showed her what my salary would be if I worked as a manager there.

    Advice to ManagementAdvice

    Owners: Listen to your ALL of your employees! Not just the managers! Take multiple sides of a story into consideration. I know for a fact that I was fired due to catty and immature office politics and a lie that my manager told to cover something she did that was very wrong that I finally had the nerve to call her out on. If you want to know what's really going on in the store, you have to listen to more than just one employee. Everyone should have the chance to speak on their own behalf BEFORE you make an assumption that leads to somebody's termination.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    it's a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sandwich Artist in Aiken, SC
    Current Employee - Sandwich Artist in Aiken, SC

    I have been working at Subway (more than 5 years)

    Pros

    work with school schedule. ..meet new people and easy job.

    Cons

    some management issues. unprofessional. ..and irate customers

    Advice to ManagementAdvice

    communication and fairness

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Dead end job, don't forget!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sandwich Artist in Port Angeles, WA
    Former Employee - Sandwich Artist in Port Angeles, WA

    I worked at Subway full-time (more than an year)

    Pros

    You get a six-inch sub for every 3-4 hrs of work. Work isn't challenging.

    Cons

    Tasks can pile up whenever you get busy especially during the lunch and dinner rushes. Your clothes will smell like Subway forever and after a few months, never be able to recognize the smell as you get so used to it.

    Advice to ManagementAdvice

    As a sandwich artist it can get quite stressful...listen to your employees and make it as pleasant as possible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good part time job for someone with no experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Subway

    Pros

    You get trained in different aspects of the food and customer service industry, such as safe deli prep and using the cash register system.

    Cons

    As with any job in the food industry, you need to have patience when dealing with customers. Subway has a strict formula for their sandwiches that customers are usually disgruntled with.

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