SuccessFactors

  www.successfactors.com
  www.successfactors.com

SuccessFactors Reviews in Boston, MA

Updated October 3, 2014
Updated October 3, 2014
229 Reviews
3.3
229 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
9 Ratings

Review Highlights

Pros
  • ment proviuded (phone, Ipad etc), ability to work from home, and some good people (in 14 reviews)

  • Great people, can-do attitude shared around most functional groups (in 13 reviews)


Cons
  • SAPs purchase of Successfactors has negatively impacted Work/Life balance (in 22 reviews)

  • SFSF is a pay-for-performance company so one of the key tasks is setting and achieving specific goals each year (in 5 reviews)

More Highlights

8 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Boston, MA
    Current Employee - Inside Sales Representative in Boston, MA

    I have been working at SuccessFactors full-time (more than 3 years)

    Pros

    great culture, pay is good, good benefits. Customers are very positive about the solutions.

    Cons

    The recent sales leader from SAP are asking employees to do more with even less, higher quotas with smaller territories, less resources, migration to SAP systems is a nightmare, big company bureaucracy.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Great ride so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Platinum Support Account Manager in Boston, MA
    Current Employee - Platinum Support Account Manager in Boston, MA

    I have been working at SuccessFactors full-time (more than 5 years)

    Pros

    Work is rewarding
    Great benefits
    Everyday is something new

    Cons

    Little recognition
    Difficult to take vacation
    Work/life could be better

    Advice to ManagementAdvice

    Conduct 360 reviews. Get a better understanding of who the week players are and put them on PIPs or get rid of them.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Difficult growing pains leaves company with much to be desired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Professional Services Consultant in Boston, MA
    Current Employee - Professional Services Consultant in Boston, MA

    I have been working at SuccessFactors

    Pros

    Very flexible work days and ability to work from home.
    Time off is granted when requested
    Office is nice
    Colleagues are really amable

    Cons

    Acquisitions are painful and many employees are left with much ambiguity as to their role, lack of direction, career path and/or growth and even opportunity to prove themselves
    Lack of consistency in communication or managing decisions
    Do not "drink their own champagne"
    Imbalance in work distribution- some organizations such as Customer Support are overworked and understaffed and others like Professional Services leaves many with little work to do.

    Advice to ManagementAdvice

    You are a HRIS leader and your top product is Performance and Goal Management-- this tool should be used to do a deeper evaluation of ALL employees which should include your Management team including 360 reviews. There are a lot of a**holes occupying higher level positions and yet nothing is done about this but the impact it has on your workforce is higher turnover. People want to believe the dogma you are selling but when they have no sense of security in their position because of managers keeping them down- then they look elsewhere for opportunities.

    Doesn't Recommend
    No opinion of CEO
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  5. 5 people found this helpful  

    Doesn't deliver on the hype

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Platinum Customer Success Advocate in Boston, MA
    Current Employee - Platinum Customer Success Advocate in Boston, MA

    I have been working at SuccessFactors

    Pros

    Colleagues are generally pretty good people. Location (for Boston office) is great.

    Cons

    Managers always assume the worst of CSAs and micro-manage. Salary isn't what it should be and significant raises are given to a select few who put in 50-60 hour work weeks, despite the company claiming they don't want you to have to do that. They put you in a position where you need to put in 50-60 hours in order to get rated well. Managers (particularly second level) do not treat all fairly, and rarely are job openings posted to others and are instead given to hand-picked individuals. Managers never concede anything in a discussion about a particular issue. It's their way or the highway 100% of the time. Opportunities for career advancement are limited. Back-stabbing and politcking is absolutely the name of the game. Executive management is fleeing the company in droves. This is not a comforting place to work.

    Advice to ManagementAdvice

    Stop focusing on busy work. Employees have enough work on their plates without having to worry about documenting whatever the big flavor of the month is for second level manager. Learn to accept criticism and understand that (to your shock), sometimes employees can be right about a situation. Push back on your managers when requests come in that just don't make sense for the team. Trust your employees. Better raises.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    They Do not Eat their own dog food

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at SuccessFactors

    Pros

    As advertised there are no asseholes, the work is easy, the hours are good

    Cons

    There is no team atmosphere. I'm not sure why they keep a boston office as nobody is present especially management. From what I've seen there is little career growth and the base salary is very low

    Doesn't Recommend
    Disapproves of CEO
  7.  

    Too Laid Back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at SuccessFactors

    Pros

    Laid back environment
    Great co workers

    Cons

    Management never listens to what needs to get done.

    Advice to ManagementAdvice

    Remember what we were hired to do.

    Recommends
    No opinion of CEO
  8. 4 people found this helpful  

    I'm Still Here & Reasonably Satisfied!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    I have been working at SuccessFactors

    Pros

    I still like my job. I've made good money. The company has been good to me. I'll stay as long as they'll keep me. So I guess my next job will be retirement.

    Cons

    I mind my own business. I'm successful and I work hard. I don't cheat my co-workers. Although upward mobility is limited for me, my own job responsibilities have expanded. I do regret seeing so many talented people leave the company. They've left by the droves. Nevertheless, I'm still grateful for the job.

    I'm not idealistic either. The CEO is no different than any other CEO. They all have a stunted maturity level, remain self-indulgent, identify with money, and suffer from a narcissistic personality disorder. The "No Jerk Rule" at SuccessFactors is a joke. Perhaps during its inception I naively thought it was genuine. I now realize that it was nothing more than a marketing ploy. It doesn't matter. People who have integrity and a strong work ethic don't require a "No Jerk Rule". Our CEO never enforced it. That's his problem - not mine.

    Despite the obvious problems - my glass is half full - not half empty.

    Advice to ManagementAdvice

    Make mandatory for all new employees: Class 101 Making Lemonade from Lemons!

    Disapproves of CEO
  9. 3 people found this helpful  

    Blown opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - RSM in Boston, MA
    Former Employee - RSM in Boston, MA

    I worked at SuccessFactors

    Pros

    Good niche and growing market to be in. Looking to make it big regardless of how far the fall would be.

    Cons

    Company grew too quickly to continue to be stable and eroded the culture that once did make SF a great place to work.

    Advice to ManagementAdvice

    Listen to the employees and be open and honest about the strategy and the path to get there. Get rid of the poison that's entered the organization.

    No opinion of CEO

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