SuccessFactors Reviews
Updated Feb 8, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 89 ratings Employees say it's "OK" |
CEO Rating
Based on 64 ratings
Founder & CEO |
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Pros
Active practice of no jerk policy. High growth company. Healthy % of revenue from new products.
Cons
Always too much work - management has trouble saying no to a deals. Sales driven organization. Little to no growth in US HQ office. Slowly losing development agility and outgrowing architecture.
Advice to Senior Management
Find more leaders (not just managers). Define a long term vision for the products.
Pros
For those willing to make the effort and in certain high-profile functional areas, there can be opportunities to take on a lot of responsibility.
Cons
Some of the most obnoxious and dis-respectful behavior I've ever witnessed or been the target of, a new low even for having worked in the Valley for 10+ years. Specific examples include sales reps making fun of foreign accents and multiple phone calls/emails/instant messages within 30 minutes of each other to "check on status" - when an estimate had already been given.
Advice to Senior Management
The motto says people are the most important resource. Start living up to that standard with all employees, not just the latest shiny new executive hire.
Pros
Transparency
Leadership
Opportunity
Ability to change the world
Cons
Back office systems
Lack of Field Marketing
Advice to Senior Management
Keep it up!
Pros
Good benefits,flexible timings, organizational structure transparency
Cons
extreme work stress, too much of srtess on sales, but no real direction with the technology
Advice to Senior Management
dont be hypocratic about trying to make the work place better, instead stick to the truth of running a sweat shop
Pros
The Organization is telecommute friendly
Their are highly skilled contributors
Cons
Work-life balance does not exist
Advice to Senior Management
Support highly skilled contributors with increased needed head-count.
Pros
Technology stack is fine. Even though its not exactly the highest end,but they have right tools.
Cons
Some managers are extra hyper. As if they are jumping out of a plane. A company which does not stand firm on Performance or boosting performance. Rather stands on friends, location,political influence is bound to be an epic failure.
Extreme high ego and attitude is seen in some of the newly acquired companies and teams. A false sense of super man is present and is boosted by the managers for few individuals.
Politics is given open hand for few people and side taking takes place. A manager has to resolve a issue and be unbiased before looking at a problem. This is impossible at this company.
Advice to Senior Management
Fire such managers who are adamant and just in the company because they are close friends with few people in the company. Its a double edge sword.
Pros
- good people as co-workers
- flexible leave benefits
Cons
Constantly accumulated technical debt has brought further development to a stand still. It seems that there is more backtracking than any forward momentum in the product. The decision to grow by acquisition would have worked if there was a focus on assimilating and integrating the newly acquired companies but it's almost as if the management expects technical challenges to be magically overcome without dedicating any resources or setting any organizational direction towards achieving that goal.
Advice to Senior Management
For a company that manages employee performance and motivation for thousands of other companies you should learn from them and treat your employees with more respect. I'd recommend a complete overhaul of your Human Resources function which treats your employees at par with other companies in your domain.
Pros
great sales, great potential and good customer base
Cons
attrition rate tells a lot about the company
Advice to Senior Management
time to realize that hard working employees are leaving the company
Pros
Colleagues are generally pretty good people. Location (for Boston office) is great.
Cons
Managers always assume the worst of CSAs and micro-manage. Salary isn't what it should be and significant raises are given to a select few who put in 50-60 hour work weeks, despite the company claiming they don't want you to have to do that. They put you in a position where you need to put in 50-60 hours in order to get rated well. Managers (particularly second level) do not treat all fairly, and rarely are job openings posted to others and are instead given to hand-picked individuals. Managers never concede anything in a discussion about a particular issue. It's their way or the highway 100% of the time. Opportunities for career advancement are limited. Back-stabbing and politcking is absolutely the name of the game. Executive management is fleeing the company in droves. This is not a comforting place to work.
Advice to Senior Management
Stop focusing on busy work. Employees have enough work on their plates without having to worry about documenting whatever the big flavor of the month is for second level manager. Learn to accept criticism and understand that (to your shock), sometimes employees can be right about a situation. Push back on your managers when requests come in that just don't make sense for the team. Trust your employees. Better raises.
Pros
Very flexible work days and ability to work from home.
Time off is granted when requested
Office is nice
Colleagues are really amable
Cons
Acquisitions are painful and many employees are left with much ambiguity as to their role, lack of direction, career path and/or growth and even opportunity to prove themselves
Lack of consistency in communication or managing decisions
Do not "drink their own champagne"
Imbalance in work distribution- some organizations such as Customer Support are overworked and understaffed and others like Professional Services leaves many with little work to do.
Advice to Senior Management
You are a HRIS leader and your top product is Performance and Goal Management-- this tool should be used to do a deeper evaluation of ALL employees which should include your Management team including 360 reviews. There are a lot of a**holes occupying higher level positions and yet nothing is done about this but the impact it has on your workforce is higher turnover. People want to believe the dogma you are selling but when they have no sense of security in their position because of managers keeping them down- then they look elsewhere for opportunities.

