SuccessFactors Reviews

Current Employee – been working at SuccessFactors full-time for more than a year

Pros – Young entrepreneurial culture, competitive pay and bonuses, work from home ok.

Cons – ZERO work life balance and NO respect for your private time. Expect calls & meetings into the late night and also expect you WILL work weekends! The CEO is a bit of a wacko and sends crazy emails and the management will drive you into the ground with long hours and lots of work. Horrible experience.

Advice to Senior Management – HIRE! ! Hire enough people to do the job!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at SuccessFactors full-time for more than a year

Pros – Flat hierarchy
Empowered employees
passionate leadership

Cons – Its a place in transition with the SAP acquisition

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at SuccessFactors full-time for more than 3 years

Pros – The compensation and benefits at the company are pretty good. There are people who work here who are amazing and make it a good place to work. There are some career opportunities because of the size of the company.

Cons – So many changes have led to poor communication and very bad decisions. The continual hiring of people outside the company rather than looking to promote people inside the company has led to a significant culture change that is negative. Those who have been hired into leadership are out of touch with those who are doing the actual work. We have a lot of managers but not a lot of real leaders. People are disgruntled and dissatisfied.
There is VERY little real training outside of the Sales team. The Leadership team talks about training constantly but will not invest ANY money in training or resources.

Advice to Senior Management – Get dirty. Go talk to the people who are actually doing all the work, not those who are managing them and are feeding you the "corporate" cliches. Be concerned about your managers. So many new managers have little or no people experience are are doing a poor job of managing their staff. Decisions are being made in the best interests of the managers career not the best interest of the company. Put your money where your mouth is. Stop talking about training and then never delivering on good training programs. The customers are the ones suffering for lack of training, bad management decisions, and inefficiencies. Stop listening to people that you are hiring from other companies who know nothing about how this company works. Listen to those who have worked her and know the real truth about what is going on.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at SuccessFactors full-time for more than 7 years

Pros – Flexible schedule, work from home opportunities, autonomy

Cons – Inter-departmental issues. NO ONE takes ownership and PS is left holding the bag. Upper management knows there are issues but ignores them - weak executive management doesn't address the key frustration with why people hate it here. Lack of accountability and ownership among departments; no one is focused on working together to fix issues.

Advice to Senior Management – Pay attention to death by 1000 papercuts - that's causing your smart employees to burn out. Don't let people get away with ignoring issues until they are escalated to the CEO.

Yes, I would recommend this company to a friend

Current Employee – been working at SuccessFactors full-time for more than a year

Pros – Beautiful applications that can really add value to an organization. SAP is fully on board and investing in SuccessFactors. Great people to work with in virtually every part of the organization, the way the Solutions Consultants support each other is unparalleled. A market leader in every aspect. Lars!

Cons – Don't really practice what they preach. Like every other company out there, there is a lot of CYA. Still runs like a start up, but in the wrong areas. On boarding is challenging, but getting better.

Advice to Senior Management – Take inventory, use your own applications and find your top performers and reward them appropriately. Practice the values that are written on the walls of the office in every way.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at SuccessFactors

Pros – Great compensation that is extremely competitive in the software industry. The people here are passionate and love to win, it really seems like everyone, from legal, finance, and even internal HR, is behind sales. The overall culture is exciting.

Cons – They are working hard to ensure customer service is at the same level as the technology, but it can be problematic for an employee to seek answers on behalf of clients.

Advice to Senior Management – Arm the field sales with the abilities to assist existing clients beyond just saying "create a case"

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at SuccessFactors as a contractor for less than a year

Pros – Great start up feel for such a huge organization. Middle management teams are decent and tend to be hard working and supportive of their direct reports. The pay is market consistent and benefits include free lunch 3 days a week, on site gym and shuttle service. Facilities are beautiful!

Cons – Upper management is terrible, not interested in employee satisfaction or human asset retention. Lars is almost unbearable as a CEO and has lost touch with the reality of who is actually doing the work to support the company. He spends more time name dropping and talking about his private helicopter than paying attention to the actual company. Contractors are not turned over to employees because it pads the per capita revenue numbers.

Advice to Senior Management – Hire people! You lose the best of the bunch when you keep 80% of teams as temp employees for years. Pay more attention to internal infrastructure and growing the groups who support the increasing business so you don't work people to death.

– I'm not optimistic about the outlook for this company

Former Employee – worked at SuccessFactors full-time for less than a year

Pros – I was a former employee at Plateau when we were bought by SuccessFactors. SuccessFactors is a large company with good benefits. The company seems to be very successful and the people I worked with were mostly great, but most of them were former Plateau employees. As Plateau was a good company witha lot of smart, great people, SuccessFactors benefitted by buying Plateau from a personnel standpoint.

Cons – As I was a Plateau employee, when we were bought by SuccessFactors, the culture of the company changed almost immediately. The unspoken motto of this company seems to be "throw someone under the bus before they have a chance to throw you." Lots of arrogance, fingerpointing, desperation with little accountability. During our first meeting with our new parent company, the management/execs there from SuccessFactors seemed to be excited about the company but none of it seemed genuine. It was even a little cultish. Also, they have this liberal leave policy where you don't have a set number of Paid Time Off hours. Instead, you ask your supervisor if you can take time off and then you have to make sure your job is being done while you're on vacation, even if that means doing your job on vacation. They try to sell it as this wonderful benefit but, in truth, they just don't want to pay out accrued vacation time to employees who resign.

Advice to Senior Management – Be real with employees. Be accountable. Allow employees to have personal lives without expecting them to sacrifice everything to the god of SuccessFactors.

No, I would not recommend this company to a friend

Current Employee – been working at SuccessFactors full-time for more than 3 years

Pros – Career opportunities are plentiful and the work is exciting. Their management team is very inclusive and supportive. The compensation and benefits packages are very rewarding. Many positions are virtual opportunities and work remotely from home.

Cons – Due to the start-up culture that has driven SF to excellence, all employees pull more than their full share of the workload. Long hours, day and night...this combined with customer demand really kill the work/life balance.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at SuccessFactors full-time for more than a year

Pros – Nice workplace with good amenities and benefits. The CEO is courageous and is a great leader.

Cons – No proper product strategy in place. The products are slow, buggy, and lack ideas. What is alarming is that the company is filled with unqualified management that is slowly rusting the company.

Advice to Senior Management – Hire top management talent across the organization to light the fire and once again make SuccessFactors a leader not a laggard.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company