SuccessFactors

www.successfactors.com
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SuccessFactors Reviews

Updated February 27, 2015
Updated February 27, 2015
243 Reviews
3.2
243 Reviews
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SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
15 Ratings

Review Highlights

Pros
  • ment proviuded (phone, Ipad etc), ability to work from home, and some good people (in 14 reviews)

  • Great people, can-do attitude shared around most functional groups (in 14 reviews)


Cons
  • SAPs purchase of Successfactors has negatively impacted Work/Life balance (in 22 reviews)

  • The company lost its focus & agility post SAP acquisition (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in South San Francisco, CA
    Former Employee - Account Executive in South San Francisco, CA

    I worked at SuccessFactors full-time (more than 3 years)

    Pros

    Benefits, Compensation and Semi-Flexible Schedule

    Cons

    The management is unstable and inexperienced; employees across the board are burnt out and no one appears to want to be there. The processes since the acquisition make it challenging to get things done.

    Advice to ManagementAdvice

    Learn how to manage

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Dramatic negative change lead by SAP Army

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager
    Current Employee - Regional Sales Manager

    I have been working at SuccessFactors full-time (more than a year)

    Pros

    SuccessFactors people. The clients we try to serve. The culture that is a start up feel where all difference is ok. The products are best of breed driven by passionate people and teams.

    Cons

    SAP Army is taking over. You are not allowed to speak to mgmt other than "your first line VP who will then escalate". It is all about the numbers so they encourage everyone to lie to customers about delivery and roadmap. Lots of customer support issues. Highly political company. 180 degrees different than SuccessFactors. People will throw you under a bus in a heartbeat. Huge turnover in executive management. Last year we had 7 SuccessFactors execs leave/fired at the C level. On the SAP side not much better. A new President every 9 months, a new GM every 9 months, PUSH Hana is all they care about.

    Advice to ManagementAdvice

    new blood for the longevity of SAP or it will continue to become a large has been of a company (Xerox, IBM, HP)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SuccessFactors

    Pros

    Salary, cloud brand, on paper being part of SAP seems like a good thing... but this is not SAP.

    Cons

    Not a good place to be in sales. They have had high turn over because they are cutting territories and hiring more reps... those reps soon quit when they realize they will starve on the small patches they have carved out for them. Unless you have a territory with installs and large prospects, do not join.

    Advice to ManagementAdvice

    Fewer reps with larger territories.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Dysfunctional management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SuccessFactors full-time

    Pros

    Money, cheap snacks and soda

    Cons

    Highly political environment. CEO acts like he is a rock star but he is really just a B player.

    Advice to ManagementAdvice

    Good luck with SAP

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Sucks to work here--Not a professional environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise Architect in San Jose, CA
    Former Employee - Enterprise Architect in San Jose, CA

    I worked at SuccessFactors full-time (less than a year)

    Pros

    Leadership is so scary of their positions and try to protect them by what ever it takes,

    Cons

    Unprofessional ethics & attitude from the leadership. Always keep their subords (Unskilled & lazy) to constantly lookout for any gossips in the organization,These lazy sub-ordinates can axe the new comers if they want any time by spreading -ve things on them to their bosses.

    Advice to ManagementAdvice

    Be positive and take the sub-ordinates comments/suggestions in a +ve ways. Don't let the people near you mislead with falsified information.Also don't let the people laid-off b'se you felt like you are suggested better one's on your un-ethical, lame, outdated practices.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Delusional Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SuccessFactors full-time

    Pros

    Nice colleagues, slightly above average pay, commuter benefits, free food, office location, being part of SAP gives company access to lot of resources.

    Cons

    This company drinks its own Kool-Aid. Instead of digging out deficiencies & working on solving them, the management across the company spends more time building powerpoint slides to show why SuccessFactors is the best cloud company in the world. I think they come up with these metrics to secure their bonuses for the year. The reality is that Successfactors is nowhere close to being the best cloud player and it will take quite a bit to get there. In the long run this will be a more serious issue.

    Advice to ManagementAdvice

    Raise management standards and don't turn a blind eye or reward poor management. Pay should be based on performance.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Almost All The Talent Has Left

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SuccessFactors full-time (more than a year)

    Pros

    benefits, location, free lunch, beautiful office

    Cons

    Almost all of the talent and smart people have already left. There are a few good people left but wouldn't be surprised if they leave when the rest of their stock vests. Most of the people left are the employees that need improvement. The rating system is garbage and rates almost everyone as "delivers well" even if they are a disaster. Only the worst of the worst are rated as "needs improvement" so even if someone is a poor performer, they think they aren't and don't make any efforts to contribute to the broader team. High performers are not encouraged to do well, only to dumb themselves down to make the low performers feel better.

    Executive management has no clue how horrible the day to day work is because the VP's and what not paint a rosy picture that is completely incorrect. Certain VPs were promoted too quickly and lack experience, while others were never promoted even though they should have been. Basically, everything is a mess.

    Pretty sure the company will only get worse as it gets "SAP-ified" and all the remaining good people leave. I wouldn't go back to work here, even if someone offered me a million dollars a year.

    Advice to ManagementAdvice

    Stop believe that everything is fine, take a good hard look at people, fire the low performers, reward the high performers, and actually move the needle instead of just saying you will.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 6 people found this helpful  

    They say "no a%#holes" but they reward them anyway

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in San Mateo, CA
    Former Employee - Senior Manager in San Mateo, CA

    I worked at SuccessFactors full-time (more than a year)

    Pros

    Stock price was going in the right direction until being gobbled up by SAP

    Cons

    Disfunctional culture of fear and uncertainty promoted by CEO and his assorted ass kissers.

    Advice to ManagementAdvice

    Good thing you sold it to SAP.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 4 people found this helpful  

    The promise of no a-holes doesn't apply to upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Employee in San Mateo, CA
    Current Employee - Employee in San Mateo, CA

    I have been working at SuccessFactors full-time

    Pros

    great people that had joined the compnay

    Cons

    horrid upper management as they don't apply the corporate culture and values

    Advice to ManagementAdvice

    adhere to your corporate policies

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    Morale going down, down, down, gone......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Engineer in South San Francisco, CA
    Current Employee - Lead Engineer in South San Francisco, CA

    I have been working at SuccessFactors full-time (more than 3 years)

    Pros

    - Very strong Talent suite
    - powerful sales machine. Able to sell vaporware better than any company I know.

    Cons

    - Tremendous low morale, at least, at the San Mateo/SSF office
    - oblivious to technical challenges. Their solution is to throw more people at difficult to solve problems, and often incompetent or mediocre people.
    - Difficult to hire in the San Mateo/SSF, being exacerbated by the high rate of attrition.
    - As expected, projects are moving offshore to either Shanghai or Bangalore; not by choice, but by necessity.
    - The SAP acquisition only made matters worse

    Advice to ManagementAdvice

    You have a tough road ahead. I hope you recognize it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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