SuccessFactors

  www.successfactors.com
  www.successfactors.com
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SuccessFactors Reviews

Updated September 21, 2014
Updated September 21, 2014
216 Reviews
3.3
216 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
5 Ratings

Review Highlights

Pros
  • ment proviuded (phone, Ipad etc), ability to work from home, and some good people (in 14 reviews)

  • Great people, can-do attitude shared around most functional groups (in 12 reviews)


Cons
  • SAPs purchase of Successfactors has negatively impacted Work/Life balance (in 22 reviews)

  • SFSF is a pay-for-performance company so one of the key tasks is setting and achieving specific goals each year (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place for a hunter sales professional.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Sales Manager
    Current Employee - Regional Sales Manager

    I have been working at SuccessFactors full-time for more than a year

    Pros

    The suite of products is exceptional, and the investment in development and localization is massive and differentiating. Sales Management is outstanding; among the best that I've come across. Peers and collaborators are empowered and excited and it reflects in customer experience. Unique solutions to protecting SAP HRIS customer spend by migrating to SuccessFactors solutions.

    Cons

    Marketing and Lead Generation is non-existent. Individual products are commodities with niche' competitors selling at a much lower price. Selling to existing customer is challenging due to absolutely awful customer support. Former 'go-it-alone' strategy, followed by a new 'SAP first' attitude, has lead to a weak technology partner community and limited relationship with 3rd parties.

    It is no longer SuccessFactors; it is SAP. The culture has changed. The focus is the Global Enterprise and protecting install SAP customers from Workday and Cornerstone. Little to no investment is made into net-new accounts, and land-and-expand model is discouraged.

    Advice to ManagementAdvice

    Workday, Cornerstone On Demand, and other niche' competitors have earned their place with enterprise customers through execution in niche' and smaller markets. Customer satisfaction, references, and a stellar reputation for customer success are key to their marketing model. They apply the fundamentals of Geoffrey Moore's, 'Crossing the Chasm' to market development/penetration, and are out marketing you as a result. Invest in the acquiring more new customers and ensuring referencability.

    Prospects and customers no longer know your brand. Invest heavily in messaging: advertizing, direct marketing, community, and social. It requires more than account coverage by sales teams. They are not doing it for you.

    When it comes to Support, get better or get beat. Develop your triage models, tiers, and SI's.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A good place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SDR  in  South San Francisco, CA
    Current Employee - SDR in South San Francisco, CA

    I have been working at SuccessFactors full-time for more than a year

    Pros

    -Gain tons of industry knowledge
    -Work with some bright individuals
    -Lots of perks: benefits, lunches, electronics (IPAD, laptop, cell phones)
    -They take care of their employees
    -Andrew at the front desk is amazing
    -Upper management is always available to talk
    -Lot of volunteering opportunities within the company

    Cons

    -Not a clear career path
    -Not enough hands on training
    -High attrition rate

    Advice to ManagementAdvice

    -Implement more training's
    -Hold on to top talent

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    High growth, exciting atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SuccessFactors for more than a year

    Pros

    Smart people, good technology. It's an entrepreneurial atmosphere.

    Cons

    Highly political, especially during transition. Talent has been lost due to this.

    Advice to ManagementAdvice

    Go back to a flat structure

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    High hopes then business as usual

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager  in  South San Francisco, CA
    Former Employee - Program Manager in South San Francisco, CA

    I worked at SuccessFactors full-time for more than a year

    Pros

    Lots of promise when I joined - we were driving Cloud for SAP. Very exciting to be a part of that. Working with smart people who know how to get things done. Amazing new office with all the perks. Interesting, varied work. Felt that my contributions were valued.

    Cons

    Everything changed when Lars left the company. A long period of assurances from senior management both at SuccessFactors and SAP, but little action as key people ran for the door. When the dust settled, things were very different as SAP exerted more and more influence. The "transparent" culture turned out to be not so transparent after all. And, very disappointed to see that despite having products that purport to help people work differently, the day to day business behaviors were pretty much like every other company I've worked for.

    Advice to ManagementAdvice

    Make faster decisions - you let too many people get away while you were figuring out what to do

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Manager  in  Palo Alto, CA
    Former Employee - Regional Sales Manager in Palo Alto, CA

    I worked at SuccessFactors part-time for more than a year

    Pros

    time-off policies, freedom plan, unlimited vacation

    Cons

    office culture, delegate, push to others

    Advice to ManagementAdvice

    Find a new job

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    Not so great for engineers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at SuccessFactors full-time

    Pros

    It is a SAP company so there are many benefits to employees.
    Office building, Free Food, Gym, Shuttle Service.

    Cons

    They use outdated technology and have lot of bugs which is frustrating for customers. The company is trying to adopt new technologies but they are too slow. If you are an aspiring engineer, this place might not be for you because career growth and development for engineers is not a priority. The rewards and growth promises are reserved for everyone except engineers so many talented engineers leave the company. This makes the product quality poor and below standards.

    Advice to ManagementAdvice

    Focus on innovation and reward your engineers like many silicon valley companies. This is missing and critical for companies like SuccessFactors to improve product quality by attracting and preserving talent.

    Doesn't Recommend
  8. 1 person found this helpful  

    Solid company with leading edge product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Project Manager  in  Denver, CO
    Current Employee - Senior Project Manager in Denver, CO

    I have been working at SuccessFactors full-time for more than 10 years

    Pros

    Small culture still prevails with an strong emphasis on customer success

    Cons

    Starting to get a larger company mindset with being part of SAP.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    I have been with SuccessFactpors for the past 11 years(9 years wiut Plateau and 2 years with SF after acquisition)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineering Manager  in  Reston, VA
    Current Employee - Senior Software Engineering Manager in Reston, VA

    I have been working at SuccessFactors full-time for more than 10 years

    Pros

    Work Satisfaction, Freedom PTO, Friendly Managment

    Cons

    Ther are no cons that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great company, pain threshold required

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SuccessFactors full-time for more than a year

    Pros

    High tempo, focus on winning, Lars was awesome, good mission

    Cons

    Grind, inefficient, old school, classic enterprise company

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Communications/Marketing  in  South San Francisco, CA
    Current Employee - Communications/Marketing in South San Francisco, CA

    I have been working at SuccessFactors as a contractor for more than a year

    Pros

    Excellent company culture, friendly people, great WFH benefits.

    Cons

    Can be disorganized working across the company, long processes going through SAP.

    Recommends
    Neutral Outlook
    No opinion of CEO

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