SuccessFactors Reviews

Updated August 27, 2014
Updated August 27, 2014
248 Reviews

3.3
248 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
2 Ratings

Review Highlights

Pros
  • ment proviuded (phone, Ipad etc), ability to work from home, and some good people (in 13 reviews)

  • Great people, can-do attitude shared around most functional groups (in 11 reviews)


Cons
  • SAPs purchase of Successfactors has negatively impacted Work/Life balance (in 22 reviews)

  • SFSF is a pay-for-performance company so one of the key tasks is setting and achieving specific goals each year (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Great people, but a company like any other...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Solutions Consultant  in  San Francisco, CA
    Current Employee - Solutions Consultant in San Francisco, CA

    I have been working at SuccessFactors full-time for more than a year

    Pros

    Beautiful applications that can really add value to an organization. SAP is fully on board and investing in SuccessFactors. Great people to work with in virtually every part of the organization, the way the Solutions Consultants support each other is unparalleled. A market leader in every aspect. Lars!

    Cons

    Don't really practice what they preach. Like every other company out there, there is a lot of CYA. Still runs like a start up, but in the wrong areas. On boarding is challenging, but getting better.

    Advice to ManagementAdvice

    Take inventory, use your own applications and find your top performers and reward them appropriately. Practice the values that are written on the walls of the office in every way.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 5 people found this helpful  

    Weak Products, Weak Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  South San Francisco, CA
    Current Employee - Anonymous Employee in South San Francisco, CA

    I have been working at SuccessFactors full-time for more than a year

    Pros

    Nice workplace with good amenities and benefits. The CEO is courageous and is a great leader.

    Cons

    No proper product strategy in place. The products are slow, buggy, and lack ideas. What is alarming is that the company is filled with unqualified management that is slowly rusting the company.

    Advice to ManagementAdvice

    Hire top management talent across the organization to light the fire and once again make SuccessFactors a leader not a laggard.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Very positive and uplifting environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager  in  Arlington, VA
    Current Employee - Senior Manager in Arlington, VA

    I have been working at SuccessFactors full-time for less than a year

    Pros

    Fast-paced culture with many opportunities for employees! The executive management team is very forthcoming with information. SuccessFactors promotes a can-do attitude and strives to make their employees feel appreciated! (A very nice change from my previous company!)

    Cons

    Large global organization, so it is often difficult to meet everyone.

    Advice to ManagementAdvice

    Keep up the great work! SuccessFactors ROCKS! Continue to believe in your employees and treat them with respect.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    High Turnover Rate for a Reason

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    I worked at SuccessFactors full-time for more than 3 years

    Pros

    Cool Product that can impact an organization
    Good coin for reps who perform

    Cons

    When a company professes its tenets on placards all over the walls, it's code for "We'll get great press for these, but that's not really what we're like." Zero work-life balance (unless you consider 60-70 hours/week acceptable) and one of the most political environments I've ever seen. Recruiters will quote you a much lower turnover rate than what really exists. It was a good company "in the early days" but changed as it got bigger and went public.

    Advice to ManagementAdvice

    Encourage and reward cooperation internally; build bridges instead of dams.

    Doesn't Recommend
  6. 4 people found this helpful  

    "No Jerks Policy"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSM  in  South San Francisco, CA
    Current Employee - RSM in South San Francisco, CA

    I have been working at SuccessFactors full-time for more than a year

    Pros

    SuccessFactors is a leader in the market with a rich parent supporting our efforts. When the machine is lubricated and in motion, it's next to impossible to stop the momentum. Very powerful! Listening to the CEO, Lars and Bill is inspirational and they have a great way of motivating you to believe you can do it (whatever "it" is).

    Cons

    I normally don't rant like this but I am sooooo disappointment in my Kool-aide high going down and what the real deal is that I had to tell you to beware of the hype. Just because they have a "No Jerks" policy and it's on the way means absolutely nothing.

    This is a Performance Management Company that doesn't even use their own tools and consequently, there is no true goal alignment, employees feel disengaged and under-valued, and the moral is low. Training at SF is a bootcamp where 65% of the material is irrelevant to your actual job and then they have you do a volunteer event to feel warm and fuzzy. You're then expected to get all the training you need from outdated recorded sessions and everyone is too busy to actually answer your questions. To top it off, selling a product where the implementation may/may not go well and the customer service leaves much to be desired causes the sales reps to questions the integrity of what they're selling to customers.

    Low work-life balance and sales team is stressed out because management bullies them with territory re-assignments and micromanagement. There is a WFH policy however it is only given to some sales reps while others are forced to be in the office (favortism). These under-performing same reps are also allowed to build up existing accounts while others are all net new. Solution Consultants that want to be sales reps fight against supporting the sales team the way they need it and management hasn't figured out how to make the relationship work. The successfactors' sales team cannot tell you that they honestly have a clue what direction the company is headed, it's the end of Q1 and no comp plan has been shared (wtf!), and the finance team can't get the commissions right.

    Advice to ManagementAdvice

    Let's really start "drinking our own champagne"
    Stop being jerks!
    Stop Micromanaging
    Stop the favortism and politics of fighting over bread crumbs.
    figure out that your CRM was wayyyyy better with Salesforce.com and drop the crap you're using today. Lastly, try communicating with the employees (for real this time) and give them a chance to have a voice in how their job/life will be impacted.

    Recommends
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Dynamic, fast-passed, daring, in other words: crazy (in a good way)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Instructional Designer  in  San Mateo, CA
    Current Employee - Senior Instructional Designer in San Mateo, CA

    I have been working at SuccessFactors full-time for more than a year

    Pros

    Flexible work hours
    Challenging work environment that rewards your efforts to achieve excellence
    "Everybody is your team" type of mentality
    You see and feel that you are contributing to the business an other employees on day 1!
    Great benefits

    Cons

    Might be too fast for some, but not a con!

    Advice to ManagementAdvice

    Keep encouraging innovation, rewarding excellence, and maintain that open culture that makes SuccessFactors so unique! What a blessing it is to be a part of SuccessFactors!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Plenty of opportunity to acquire new skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  San Mateo, CA
    Current Employee - Software Engineer in San Mateo, CA

    I have been working at SuccessFactors full-time for more than a year

    Pros

    Very easy to move around teams to work on interesting projects, fair compensation, good work life balance

    Cons

    need to improve some processes so that things move faster

    Advice to ManagementAdvice

    please spend a little bit more on employees stuff like food, commuting options etc.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Morale going down, down, down, gone......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Engineer  in  South San Francisco, CA
    Current Employee - Lead Engineer in South San Francisco, CA

    I have been working at SuccessFactors full-time for more than 3 years

    Pros

    - Very strong Talent suite
    - powerful sales machine. Able to sell vaporware better than any company I know.

    Cons

    - Tremendous low morale, at least, at the San Mateo/SSF office
    - oblivious to technical challenges. Their solution is to throw more people at difficult to solve problems, and often incompetent or mediocre people.
    - Difficult to hire in the San Mateo/SSF, being exacerbated by the high rate of attrition.
    - As expected, projects are moving offshore to either Shanghai or Bangalore; not by choice, but by necessity.
    - The SAP acquisition only made matters worse

    Advice to ManagementAdvice

    You have a tough road ahead. I hope you recognize it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Its what you would expect from a company that has made acquisitions and was then acquired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Minnetonka, MN
    Current Employee - Project Manager in Minnetonka, MN

    I have been working at SuccessFactors full-time for more than 3 years

    Pros

    decent benefits, career growth potential, nice benefits such as healthy food fridge

    Cons

    burned out people
    people that are forced to change through acquistion

    Advice to ManagementAdvice

    start by building a foundation, stop wasting time patching.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great ride so far

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Platinum Support Account Manager  in  Boston, MA
    Current Employee - Platinum Support Account Manager in Boston, MA

    I have been working at SuccessFactors full-time for more than 5 years

    Pros

    Work is rewarding
    Great benefits
    Everyday is something new

    Cons

    Little recognition
    Difficult to take vacation
    Work/life could be better

    Advice to ManagementAdvice

    Conduct 360 reviews. Get a better understanding of who the week players are and put them on PIPs or get rid of them.

    Recommends
    Positive Outlook
    Approves of CEO

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