SuccessFactors

  www.successfactors.com
  www.successfactors.com

SuccessFactors Reviews in San Francisco, CA

Updated October 19, 2014
Updated October 19, 2014
222 Reviews
3.2
222 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SuccessFactors President, Cloud & On Premise HR Mike Ettling
Mike Ettling
8 Ratings

Review Highlights

Pros
  • ment proviuded (phone, Ipad etc), ability to work from home, and some good people (in 14 reviews)

  • Great people, can-do attitude shared around most functional groups (in 13 reviews)


Cons
  • SAPs purchase of Successfactors has negatively impacted Work/Life balance (in 22 reviews)

  • SFSF is a pay-for-performance company so one of the key tasks is setting and achieving specific goals each year (in 5 reviews)

More Highlights

82 Employee Reviews Back to all reviews

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  1.  

    Great Company!

    Former Employee - Implementation Consultant in San Mateo, CA
    Former Employee - Implementation Consultant in San Mateo, CA

    I worked at SuccessFactors full-time (more than an year)

    Pros

    Interesting work - great people!

    Cons

    Busy - as field employee, sometimes feel disconnected from org

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Was the best company I've ever worked for -- then we got bought by SAP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal in South San Francisco, CA
    Current Employee - Principal in South San Francisco, CA

    I have been working at SuccessFactors full-time (more than 3 years)

    Pros

    There are still a few fantastic employees left from our pre-SAP days, and I love working with them. The office is also pretty cool, and there's plenty of flexibility in when/whether to physically arrive -- working from home is fine.

    Cons

    Now that we've been bought by SAP, the true decision-making happens in Germany, despite the fact that SAP has historically failed in the Cloud. The Works Councils have a strangle-hold on the company, so there's little correlation been performance/experience, and professional opportunity. SAP had layoffs earlier this year, and the determining factor seems to have been whether or not the employee was German: U.S-based team members almost all got sacked, but our colleagues in Germany held onto their positions, or got transferred within SAP. Thus, the decision-makers are almost completely insulated from the consequences of bad decisions. Most of the SuccessFactors employees who were with SuccessFactors when we got bought by SAP, have fled (probably less than 10% remain).

    Advice to ManagementAdvice

    Lars was right. The only way SAP will succeed in the Cloud long term is if you keep the Cloud business separate from the legacy on-premise business. Stop putting the folk who have failed in the Cloud in charge of the folk who have succeeded -- that's a sure fire way of getting us to leave for other companies -- and you paid billions for us. I'm on Glass Door today because I've finally had enough, and am researching how much I should I ask for in my next job (I've already interviewed with the hiring manager, and am meeting with HR tomorrow).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Lost momentum after acquired by SAP

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Principal Software Engineer in South San Francisco, CA
    Current Employee - Principal Software Engineer in South San Francisco, CA

    I have been working at SuccessFactors full-time (more than 5 years)

    Pros

    Used to be great culture. Dedicate Engineers, Sales and Supports. Very business driven. Customers are happy with our produce and service. Flexible work from home schedule.

    Cons

    Technical debts. Data center operations lack of automation, not like a real cloud company. Bureaucracy brought in by acquired company and SAP.

    Advice to ManagementAdvice

    Get rid of a few rotten tomatoes. Lead SAP toward Cloud business rather than got dragged back by SAP legacy. Investing on tech infrastructure more.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    It Will Be Different, That Won't Be Bad (If You Can Tolerate Change)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in South San Francisco, CA
    Current Employee - Anonymous Employee in South San Francisco, CA

    I have been working at SuccessFactors full-time (more than an year)

    Pros

    beautiful digs, smart, caring people. A special cultural legacy left by company founder. Generous perks. Casual environment. Pride in product. Inspiring colleagues.

    Cons

    Continued SAP integration pains, difficulty getting information. Networking essential to getting your job done. If you were used to having everything spoon fed to you, get used to the new navigation methods.

    Advice to ManagementAdvice

    Communicate directly and tangibly. Too much abstraction leaves employees wondering what it has to do with them. Be as transparent as possible. Lack of transparency (this means everyone) leads to mistrust, gossip, lowered morale as a result of people feeling left in the dark or left out.

    Doesn't Recommend
    Approves of CEO
  6. 5 people found this helpful  

    Times have changed, not a good place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Sales Director in South San Francisco, CA
    Former Employee - Regional Sales Director in South San Francisco, CA

    I worked at SuccessFactors full-time (more than 5 years)

    Pros

    The company used to be transparent, open, full of team work and spirit. The good ole days are gone.

    Cons

    SAP really took over the company culture to start 2014 and it has been a train wreck. There is no SF identity anymore. SAP is completely disconnected to SuccessFactors market needs, they have just been making the company more SAP like....but they could have stood to gain much more if they leveraged SF strengths more effectively.

    Advice to ManagementAdvice

    Stop trying to make SF, SAP. The company was awesome and had great market presence before you began bleeding it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Good product lines, great people, lose a bit of its focus after being acquired by SAP.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in South San Francisco, CA
    Former Employee - Anonymous Employee in South San Francisco, CA

    I worked at SuccessFactors full-time (more than 3 years)

    Pros

    Great people, can-do attitude shared around most functional groups. Cloud is in the company's DNA. This is a place to be to learn as much about Cloud products.

    Cons

    The environment is too distributed, your team likely spans 3-4 timezones/countries. Not all teams match the demands, which caused quite a bit of conflicts. Quite a bit of "protecting my territory" around groups/teams. The company lost its focus & agility post SAP acquisition.

    Advice to ManagementAdvice

    Watch out for those single-point-of-failure situations. There are quite a few of that.

    Recommends
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Boys Club - Kiss Up to The Right Ones

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - N/A in San Francisco, CA
    Former Employee - N/A in San Francisco, CA

    I worked at SuccessFactors full-time (more than an year)

    Pros

    Good pay - but does it matter when there is nothing but a self-promoting, backstabbing culture.

    Cons

    Politics, self-promotion, every person for themselves, old hardline Oracle-style dog eat, dog world.

    Advice to ManagementAdvice

    None - it's over for them! The management team (from the beginning and whatever is left) is focused on one thing - how do I ingratiate myself to SAP management? Nothing else matters to them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Fast Paced Company - Process Challenged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in South San Francisco, CA
    Former Employee - Anonymous Employee in South San Francisco, CA

    I worked at SuccessFactors full-time (more than 3 years)

    Pros

    Great Product, Smart People, Time-Off, New Building

    Cons

    Work-Life Balance, SAP/SFSF Culture Clash

    Advice to ManagementAdvice

    Retain the cloud DNA

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10.  

    No work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Individual Contributor in South San Francisco, CA
    Former Employee - Individual Contributor in South San Francisco, CA

    I worked at SuccessFactors full-time (more than 3 years)

    Pros

    Free food, nice offices, all employees get iPads, cell phones, lots of flexibility for remote workers

    Cons

    They give you cell phone and Ipad and allow working remote because they want to be able to contact you 24x7; no work/life balance. They are part of SAP

    Advice to ManagementAdvice

    You blew it by being acquired by SAP

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Need Better Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in South San Francisco, CA
    Former Employee - Anonymous Employee in South San Francisco, CA

    I worked at SuccessFactors full-time (more than 3 years)

    Pros

    Every company could use this kind of technology.
    Great work space and very intelligent coworkers.

    Cons

    In my opinion, customer service was sacrificed for growth and now the customer experience is often poor. Small issues continue to get overlooked and never get fixed. Competition has caught up and true innovation has slowed.

    Advice to ManagementAdvice

    Pay attention to the little things and focus more on customer (and employee) retention.

    Recommends
    Neutral Outlook
    Approves of CEO

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